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North Van Lines
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North Van LinesReviews 39

4.6
northvanlines.com

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North Van Lines Reviews Summary

North Van Lines has a rating of 4.6 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with North Van Lines most frequently mention and customer care. North Van Lines ranks 225th among Moving Service sites.

service
5
value
5
shipping
4
quality
5

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New York
1 review
0 helpful votes
Follow Donna H.
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My condo was literally filled with stuff when the movers arrived. I was really in a hurry and being the solo resident, I never had the time to put them in boxes. They were really patient, organized and took their own time to pack them all.

The packing quality was simple impressive. And, most of all, they didnt charge anything more than what was originally proposed. Some of the delicate items were wrapped in multiple layers and meticulously loaded into the trucks. Not one of them got damaged and I was pleasantly surprised with their attention to detail.

Date of experience: May 29, 2016
Florida
1 review
0 helpful votes
Follow Martin L.
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The crew which helped me move were really friendly and promptly answered my queries. I had to opt for an interstate move and throughout the process, the representatives from the company kept calling me. North Van Lines is one mover whom I would whole heartedly recommend without any second thoughts.

They were really cautious about the goods. Being a musician, I had lots of fragile items at home including some instruments. I packed them earlier but they were the ones who loaded them in the truck. I was really restless at the moment but these guys proved me wrong with their service quality.

Date of experience: May 27, 2016
New York
1 review
0 helpful votes
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Personal opinion
May 26, 2016

I came here to share my personal experience with the moving company North Van Lines. I am amazingly impressed by their service and support. The guys offered multiple choices with different quotes and I had the freedom to pick the one I found to be my best match. I clearly remember the name of the guy, Andy who was in touch with us throughout the move.

I just cant recommend the movers without specifying their highlights. They are inexpensive, very good people, friendly, punctual and most of all made sure our belongings were secured when loaded in the truck. Not many can make such claims but these guys could!

Date of experience: May 25, 2016
Florida
1 review
0 helpful votes
Follow Earl R.
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Our move was on such short notice but I wasnt really worried because I knew I could trust the people at North Van lines. I reserved my slot and the team arrived as planned. They were on to the job immediately and got all the items loaded within a matter of three hours.

For people who actually get paid based on hours, this was an amazing job as a whole. I have had the opportunity to hire them almost a year ago. I was confident that they were the best of the lot. The entire crew proved me one more time that they are simply the best of the best. Good job people and will call you again when I need to move.

Date of experience: May 25, 2016
Florida
1 review
0 helpful votes
Follow martinez P.
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The crew from North Van Lines were really co-operative. I have had experience with at least two different moving companies. There is often a confusion among such crews and they always like to finish the job as quick as possible. It leads to chaos and sometimes goods getting damaged.

Such an experience never existed with this company. They were never hasty at all which was something I never expected a moving company would do. The items were neatly packed and the guys took their time to load in the truck. Be it a local move or an inter-state transfer, these people are the best.

Date of experience: May 24, 2016
Florida
1 review
0 helpful votes
Follow Tavish j.
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The client service offered by North Van Lines satisfied me to the core. It is easy to recommend them to any of my friends or family. They were completely reliable, responsive and punctual. The job was paid on an hourly basis which made it easier for me to stay within my budget.

Goods were taken care of and packing was neat. They brought cartons and boxes as I requested. I purchased them from the moving company which made it easy. The crew even took time to properly arrange them in the new address. I am not sure if others would be so attentive to the work they do.

Date of experience: May 15, 2016
Florida
1 review
0 helpful votes
Follow bejinn m.
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Three different guys showed up and I guess they were the team from North Van Lines. As any other person will be, I was literally scared of handing my belongings to them. But, within an hour they proved me wrong. The guys handled the goods with real care and they packed it with multiple layers.

Even when they loaded it in the truck, there was no sign of hurry. The items in my home including the home theater setup, bed and furniture had some fitting to be done. They did it using some tools which sped up the process. It was not stressful at any point of time.

Date of experience: May 3, 2016
India
1 review
0 helpful votes
Follow bradley d.
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North Van Lines is easily the best pick I have made in a long time. I am such a demanding customer who always spends time doing research and picking the company with wide range of testimonials. I did the same with this moving company and they really satisfied to their level best. Totally done to the best.

The guys brought all the necessary tools and equipment. They used proper gloves which helped ensure the safety of goods as well as the crew. The tools made it easy to remove the home theater system and other setups I have at home. It reduced the time spent in loading and everything got delivered in mint condition.

Date of experience: April 25, 2016
New York
1 review
0 helpful votes
Follow wilfred t.
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Customer service matters a lot for any good company. North Van Lines just nailed it. The people were prompt and responsive. Besides, they didnt keep running to clarify their doubts from someone else but had good product knowledge.

They were professional, prompt and gave me an all-rounded package. It fell within my proposed budget line. About three guys dropped in at my home on time. They started packing and moving goods. The truck arrived and it was loaded. I didnt have to move a finger except to instruct them at some points. If someone is going to move, I will suggest this company without hesitation.

Date of experience: April 21, 2016
Florida
1 review
0 helpful votes
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Super fast
April 20, 2016

The guys were super fast and I am glad I found them. My wife was really tired of all the move and she wanted to get rid of the task once for all. We finally purchased our own house in the locality but moving is inevitable at this point. North Van Lines came in through my searches and I hired them.

The pricing was affordable and it looked like they had enough people to support the big move. The truck was clean and the packing materials arrived a day earlier. I am simply exhilarated by what the company did. They were so prompt, fast and responsive to my queries. Best of the best!

Date of experience: April 19, 2016
New York
1 review
0 helpful votes
Follow morgon p.
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The guys, Travis, Alex and Max who landed in my home were exceptionally courteous and very helpful. The team really knew what they should do and shouldnt do. I instructed them with the basics. Some of the stuff was already packed while the bigger ones were left intact. The team took care of it.

Max was totally responsive and gave attention to my requirements. He never slowed down the work at any point. The packing was totally satisfactory. It was packed in a neat bundle and didnt had any type of damage on it. I was totally happy with the service and it was a satisfactory experience on the whole.

Date of experience: April 19, 2016
New York
1 review
0 helpful votes
Follow auston j.
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The first phase of the move was easy. I called up the people at North Van Lines and told them my requirement. They took it down and sent us their team on the fixed day. The real problem started on moving day. Some tools were missing as the ones they brought didnt fit the home theater system.

I called up their customer care. It took almost 30 minutes to solve the situation. Another guy brought the tools. I should say I was totally satisfied. There was some commotion during the gap but nothing that can be solved later on. The service was really good, I would say.

Date of experience: April 18, 2016
New York
1 review
0 helpful votes
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Communicative Team
April 18, 2016

One thing that most companies I hired in the past was that they lacked communication. The people from North Van Lines were quite sensible and they always updated me on the latest situation. I got calls from the customer care and the crew who worked in my home notified me of what they are doing.

The job was carried out in a totally seamless manner. The crew never called us for help. They just followed the instructions precisely and made sure the items were in place. The packing was really good. I had to pay a little extra in order to cover some items that were not in the list but it was worth it.

Date of experience: April 18, 2016
Florida
1 review
0 helpful votes
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Great things ahead
April 16, 2016

Once you hire a good moving company, the job is half done. It was such an experience that I was literally forced to write down this review. The good thing started as soon as I spent time talking to the customer care representative. They took time to finalize a nice package for me. It was affordable yet comprehensive.

The crew were on time. They were not just punctual but brought all the necessary tools. Some of the goods were packed by our family members but all the large items were packed by them. The packaging was definitely of best quality. It was reliable and got delivered to the new venue with utmost care.

Date of experience: April 15, 2016
Florida
1 review
0 helpful votes
Follow bevis b.
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After hiring North Van Lines, I became their satisfied customer. The crew consisted of three different people. One of them is Max, if I remember it correctly. The guys were really co-operative and made sure our entire family didnt feel urged at any point. They took time to pack goods.

I would highly recommend the movers without any hesitation. They are obviously good at what they do. The pricing was affordable. Besides, they took time to get the job done and secure the goods. There was no damage at all. Packing, storage, loading and unloading, its a wholesome experience for sure.

Date of experience: April 14, 2016
California
1 review
0 helpful votes
Follow philip J.
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North van lines sent a team of five people to my home. With five bedrooms and plenty of areas to cover, we had to hire additional services. They charged on an hourly basis as most companies do. It was affordable, at least based on the budget I had in mind.

Besides, the good thing was the people never delayed a single minute even though we will actually pay them if theres an extra hour. The job was quickly done but in an orderly fashion. It was a fun filled day because I was totally carefree and they took the stress out of me. Good job people.

Date of experience: April 12, 2016
New York
1 review
0 helpful votes
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Moving made easy
April 12, 2016

Just like most individuals, I was kind of intimidated by the concept of moving. We managed to be in the same house for five amazing years and I tried to prolong my stay to avoid relocating. Even after hiring the North Van lines, I wasnt sure until they started doing their job.

These people practically knew what they were doing. The packing was just professional in its best possible way. Goods were safely loaded and unloaded. The team was quite friendly and did heed to our instructions. I really wanted to leave them a testimonial and here I am doing it for the crew.

Date of experience: April 11, 2016
Florida
1 review
0 helpful votes
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Super fast
April 11, 2016

Ben, Mach and two more guys were the ones who helped us move. I booked my slot at least a month ago with North van lines. They knew all about my requirements and the type of goods in my household. Packing started early in the morning as my house has four bedrooms and is bit big.

I paid them extra because the total hours got extended and the job was really huge. I am glad that the company didnt charge anything extra than the one we agreed upon when signing the contract. We spent more than four hours to load them all in the truck. I am sure most other employees would be annoyed by the work but these guys didnt.

Date of experience: April 11, 2016