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North Van Lines
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North Van Lines

northvanlines.com
Michigan
1 review
1 helpful vote
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Unethical Business
July 22, 2021

I would recommend that you do not do business with this moving company. I contacted North Van Lines about a move from NY to CA. They provided me with a quote of $14,890 after I spent 30-45 minutes sharing the details of ALL the belongings in my home. There were not surprises, they had a list of 146 items outside of what could be put into a box. When the movers showed up they said that the final cost would be $30,000, over 100% more than the quote. They required a $3,700 deposit and refused to refund the deposit after they so grossly under estimated on the quote. The team of people including management: William, Mimi, Luz are some of the most unprofessional people that I have engaged with in business. I can't say enough about how unethical they are... I would strongly recommend that you do business with someone else.

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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Reliable people
October 31, 2016

The people at North Van Lines are quite reliable. I was happy that I found them through a friends recommendation. They stood up to their name and offered fantastic service. Even when we came across an issue with additional tasks and work hours, all I had to do was make a call to the company and they sorted it out in minutes with a nominal fee.

I think most companies would have pushed the overall cost because I had to hire additional services on the go. Besides, the goods were promptly packed and delivered to my new address. I should also congratulate the truck drive for his impeccable driving. The items were in mint condition. Thanks a ton, people!

Date of experience: October 30, 2016
Florida
1 review
1 helpful vote
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I was pleasantly surprised by the friendly service provided by North Van Lines. They always asked us what we really need and helped us pack the items.

It took about three hours to pack them all and load them in the truck. I would easily rate them five stars without any second thoughts. Glad I managed to find someone good here and will be using their services again whenever required.

The organized crew were really at it. They never flinched even a bit and delivered their services with top notch quality. I couldnt have asked for more. Perfect moving experience.

Date of experience: September 30, 2016
California
1 review
0 helpful votes
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Recommended
May 29, 2016

I would easily recommend them without any second opinion. When I called the company, I couldnt get them to come over on a preferred date. However, when they rescheduled it to some other day, they gave me a discount because I called them much earlier. A surprising move it was.

The experience was totally positive. I ordered a couple of large boxes and North Van Lines crew brought them in good condition. Packing was done in a steady pace without being hurried up. I give them brownie points for being understanding, responsive and responsible, all at once.

Date of experience: May 29, 2016
California
1 review
0 helpful votes
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Outstanding move
January 27, 2017

I was completely panicked given how hastily I had to move. But they made my moving experience very pleasant. They are not your average moving company that is made up of inexperienced yet strong looking men. Their movers were very professional and knew exactly how to do their job. They were done packing and loading everything from my apartment in just 2 hours. The delivery was made on time and there were no damages. I really appreciate the high standards this company maintains.

Date of experience: January 26, 2017
California
1 review
0 helpful votes
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Wonderful job
November 21, 2016

I moved locally last week and the move went perfect. I had a ton of boxes and they came and took them away with ease. I was thrilled that my new home was finished and I called these guys, they were there less than a week later. Disassembled my bed and my sectional couch, plastic wrap n all! Wonderful job from North van lines and we are so happy that we chose this company.

Date of experience: November 21, 2016
India
1 review
1 helpful vote
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Perfect work guys
January 30, 2017

Aside from the fact that they came on-time, were very courteous, and took great care of both furniture and structures, I have never seen anyone work so hard on my money. I paid for a full pack and was surprised what i got for my money. North van lines were great movers. I will never go anywhere else and so should you. And I felt comfortable since the first call was made. Thanks again.

Date of experience: January 30, 2017
New York
1 review
0 helpful votes
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Best Moving Company
January 21, 2017

Everything was smooth and hassle free. They kept their commitment. Thanks to my friend Jenny for the suggestion to use North Van Lines. On that day, everything was perfect from their side: timing, packing, journey and care towards children

Date of experience: January 21, 2017
Florida
1 review
0 helpful votes
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Timely response
August 29, 2016

There were plenty of obstacles on our moving day and North Van lines managed to overcome all. I should really thank the customer support team and the entire crew. Without their timely response, nothing would have been possible. My earlier experience with them was good but it wasnt so complicated as I had to move a couple of stuff. This time, however I changed my residence. While we planned earlier, the truck wasnt for the double recliner and couch I had in my home. Within a short notice, two hours to be exact they managed to assign a new vehicle. A minor change in the final bill and it wasnt something that was tough to handle.

Date of experience: August 29, 2016
New York
1 review
0 helpful votes
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The pricing was surprisingly reasonable that made me pick this company. I had a long chat with the customer care department. They explained various bundles offered by the team and the quote. It was also confirmed that North Van Lines dont charge you on an hourly basis for total relocation.

We had four bedrooms in our home and I was sure it will take five hours or more to get them vacated. I picked the package that best suited my requirement and the final bill was the same as the suggested quote. Really happy that they didnt charge extra. Crew was punctual and ensured my entire family was stress-free during the move.

Date of experience: October 18, 2016
Florida
1 review
0 helpful votes
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Incredible experience!
August 16, 2016

I mean, I never thought I would say the moving experience was incredible. Its just a usual transportation right? But, the crew from North Van lines simply brought the best people on board.

They were extremely cautious with the items. Something you cant find with many companies. But, they didnt slow down the process either. I mean when you pay them per hour, they should finish the entire move in five hours or so.

These guys got it done in just four and half. I should congratulate them. We even took photographs together. Very friendly people. I would hire them again if a need arises.

Date of experience: August 16, 2016
Florida
1 review
1 helpful vote
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I have nothing bad to say about the crew who attended to my job. Everything was perfect and they made sure I received all the support I could got. With two bedrooms, it didnt take long to pack and load my goods.

However, the problem came up when we had to reach the neighboring state due to paperwork issues. The customer care people were really supportive and they spoke with multiple sources within a short span of time. It ensured that my belongings were transferred to my new home without any delay. They were really impressive throughout the moving period.

Date of experience: June 14, 2016
Florida
1 review
0 helpful votes
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Pro People
June 11, 2016

North Van lines is easily the best movers in town. I can honestly say that it was one of the best decisions I ever made. The crew was extremely professional and it was obvious that they have done it many times. Packing was impeccable. The guys were professional, knew their techniques and were reliable.

I can easily rate them five out of five. The experience was exhilarating. The crew which attended our move had the necessary equipment and were swift. The items were packed uniformly and loaded into the trucks. I am really happy and glad I found these people. Thank you all.

Date of experience: June 11, 2016
Florida
1 review
0 helpful votes
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Amazingly Done
January 18, 2021

It was a great experience with them! They are professional and expert! The staffs were friendly and communicative! I am extremely pleased with their service! They were on time and were very careful about our moving. Their customer service was mind blowing. The service charge was reasonable! They were so skilled and their move was safe. I would definitely use them again! Thanks a lot

Date of experience: June 24, 2016
Florida
1 review
0 helpful votes
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Amazing Crew
November 22, 2016

I had to change my moving schedule at the last minute, but that didnt cause any issue. The crew from North van lines arrived at 5 pm on Sunday as they promised, packed everything securely and came back the next day to load those into the truck and then started to my new house. They were friendly and gracious. On arrival at the new house they quickly unloaded my stuff, assembled the furniture they had dismantled and left everything inside the rooms. Price wise they were noticeably cheaper than the others. We are very happy with the move.

Date of experience: November 21, 2016
Florida
1 review
1 helpful vote
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I read a lot, studied and did my research. I hired North Van lines like a year ago. Now, I had the opportunity to hire them again.

The crew led by John is still amazing, co-operative and most of all doesnt shove things into the truck. They took time to place them properly allowing me to be at peace.

Most companies tend to get the job done asap and leave. While it is important to maintain time, our goods are priceless. Claiming insurance is a hard job and I am glad these people didnt put me into that situation. Great work

Date of experience: August 27, 2016
Florida
1 review
0 helpful votes
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It took one month for the van to get to Florida and they wanted me to rent a $400 cash uhaul because they could not work the turns in the neighborhood. Luckily neighborhood workers unloaded van into 2 pickups. I had no furniture. Lucky me? No! Unpacking I discovered that they had rifled through all of my taped totes and stolen every thing that had a designer label plus my weedwacker and iPad were gone too I! They are little better than thieving terrorists! Thanks Caesar and your crew. Hope you got top dollar for my stuff!

Date of experience: October 6, 2021
New York
1 review
0 helpful votes
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Personal opinion
May 26, 2016

I came here to share my personal experience with the moving company North Van Lines. I am amazingly impressed by their service and support. The guys offered multiple choices with different quotes and I had the freedom to pick the one I found to be my best match. I clearly remember the name of the guy, Andy who was in touch with us throughout the move.

I just cant recommend the movers without specifying their highlights. They are inexpensive, very good people, friendly, punctual and most of all made sure our belongings were secured when loaded in the truck. Not many can make such claims but these guys could!

Date of experience: May 25, 2016
Florida
1 review
0 helpful votes
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The crew which helped me move were really friendly and promptly answered my queries. I had to opt for an interstate move and throughout the process, the representatives from the company kept calling me. North Van Lines is one mover whom I would whole heartedly recommend without any second thoughts.

They were really cautious about the goods. Being a musician, I had lots of fragile items at home including some instruments. I packed them earlier but they were the ones who loaded them in the truck. I was really restless at the moment but these guys proved me wrong with their service quality.

Date of experience: May 27, 2016
Florida
1 review
0 helpful votes
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Easy relocation
May 29, 2016

Alex and Joe were the people who guided me throughout the job. I had to go for an interstate move and such services are often considered expensive. But, North Van Lines made it possible in the least possible turnaround time. The service quality, responsiveness were all good too.

They meticulously packed all the items which was something not many movers can boast of. Even though, they had to travel hundreds of miles to reach the destination, the goods were in perfect condition. None of them got any sort of damage. The team did a great job and I couldnt recommend them more.

Date of experience: May 29, 2016

Overview

North Van Lines has a rating of 4.6 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with North Van Lines most frequently mention and customer care. North Van Lines ranks 222nd among Moving Service sites.

service
5
value
5
shipping
4
returns
2
quality
5