From the business
We offer top quality, hand selected, indoor and outdoor fireplaces, stoves, stove pipe and more to heat your life up. Great prices and Fast Shipping!
NorthlineExpress Reviews Summary
The company enjoys a solid reputation for product quality and reliability, with customers frequently praising the excellent selection and value of items offered. Many reviews highlight the professionalism in packaging and prompt delivery, contributing to overall satisfaction. However, some customers express concerns regarding service delays, particularly with backorders and order processing times, which can lead to frustration. While customer service is often noted as responsive and helpful, there are occasional issues related to returns and order accuracy. Overall, the sentiment reflects a balance of appreciation for quality products alongside a need for improved efficiency in order fulfillment.
This summary is generated by AI, based on text from customer reviews
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When I run low on the heavy weight matches, Northline Express offered a lower price for increased quantity. They shipped fast.
Very good was received when scheduled price was reasonably
Good so far! It's a gift under the tree…so will determine how things go after Santa comes!
The website's photos were clear and helped me make a good decision for my husband's gift. The shipment came quickly and well wrapped. The bellows was as beautiful as pictured and works great. I can't wait to present it on Christmas!
Easy access website. There products are awesome as well as easy delivery.
They have pretty much everything needed for heating chimney etc.
Outstanding product quality and very good communication throughout the order cycle
The elbows appear to be what I need. I thought the price was high. I contcted customer service about a 3 inch pipe connector and received no help.
I contacted customer service yesterday by e-mail and never received a response
Beautifully made spark cap and ordering was simply quite easy and quick to deliver. Fit chimney flue perfectly. Very happy!
Quickly resolve a shipping discrepancy. One item was not delivered, and the customer support quickly sent the replacement.
Signed up for emails and got a great discount offer. Order was easily placed and was shipped and received in a couple days.
A little noisier than was advertised, but not to intrusive.
Great service happy with it all. I would do it again when needed
So far, so good. This package was not yet opened, as it is a Christmas gift.
Never had a problem with this company and I have been buying from them for several years
Good product, delivery on time. Easy to order. Cheap delivery fees.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members