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Northbound GearReviews 1,671

3.2
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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

Instant Feedback

2,134 reviews
Canada
1 review
0 helpful votes
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Not disappointed.
January 8, 2023

Product is as advertised. Excellent quality, good packaging The jacket meet my expectation. Thank you Northbound Gear.

Date of experience: January 8, 2023
Canada
2 reviews
3 helpful votes
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I ordered the Men's "Adventure" Water Resistant Pants on Dec 11 and received them on Dec 30 - just an FYI for customers to leave plenty of time for shipment arrival. The fit and quality of the pants are excellent and though they are listed 'water-resistent', water beads right off of the fabric-no seepage at all! Fit was true to the size-chart. Would definitely order other items from this company.

Date of experience: January 8, 2023
GB
1 review
0 helpful votes
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Poor communication and delivery
February 7, 2023

It took 4 weeks to recieve the item. I emailed customer services numerous times and didnt get a reply for 3 weeks.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2023
Canada
1 review
0 helpful votes
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Love the high waisted option
January 8, 2023

I just ordered another pair of pants but with the high waist option as I found the regular rise a bit too low for my liking. I just got the pair I ordered previously and LOVE them (other than the low rise)! I hope they come quicker than the last pair though...bit of a problem there, but they finally arrived!

Date of experience: January 8, 2023
Canada
1 review
0 helpful votes
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Great Product!
January 8, 2023

Great Service, great product! Had to order a second pair!

Date of experience: January 8, 2023
South Carolina
1 review
0 helpful votes
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Received package
January 8, 2023

I received the package just late! Thanks for everything!

Date of experience: January 8, 2023
Canada
2 reviews
0 helpful votes
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First timer, very pleased. There are great slacks unfortunately not my sons style but have lots of other items I'm sure he'll want.

Date of experience: January 8, 2023
Canada
1 review
0 helpful votes
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Online shopping
January 8, 2023

You guys have a great selection of gear and apparel

Date of experience: January 8, 2023
Idaho
1 review
0 helpful votes
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Late delivery
February 7, 2023

Order took over a month to receive. Didn't make it in time for Christmas. Very disappointing

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2023
Colorado
2 reviews
0 helpful votes
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Good product
February 6, 2023

Product is great. Shipping took longer than expected.

Date of experience: January 7, 2023
Canada
1 review
0 helpful votes
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Waterproof pants
January 7, 2023
Updated review

Love the pants! Warm durable easy to wash. Wish there was more colours available

Date of experience: January 7, 2023

My boys love these pants for hunting super comfortable...
December 3, 2022
Previous review

My boys love these pants for hunting super comfortable and warm

Date of experience: December 3, 2022
Canada
3 reviews
6 helpful votes
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Horrible customer servuce
February 6, 2023

Ordered pants on Dec 6th. They estimated 15th delivery. Its Jan 7th and I've called four times. Nobody answers. Nobody calls me back. Their customer service is awful.

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2023
Australia
1 review
0 helpful votes
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Happy wife, happy life!
January 7, 2023

I had a pair already, and thought my wife would also like some of the light adventure trousers. I was right - a very good purchase experience all 'round.

Date of experience: January 7, 2023
California
1 review
0 helpful votes
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Out of the box these pants were a perfect fit and incredibly comfortable. I haven't field tested them yet but looking at the quality of the construction I think they will do great. I live in the mountains of Utah so they will be great for winter peak bagging

Date of experience: January 7, 2023
Missouri
1 review
0 helpful votes
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I should of ordered a size smaller
January 7, 2023

Easy store to shop for merchandise and things you need!

Date of experience: January 7, 2023
Canada
1 review
0 helpful votes
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Im excited too try to some warn dry hiking pants
Hope it works out

Date of experience: January 7, 2023
Canada
1 review
0 helpful votes
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Snowshoe gear
January 7, 2023

The process of ordering was easy. The only challenge was discerning the correct size. Felt like I was guessing a bit. The pants are well made and do the job. They aren't as fitted as I had hoped however snowshoeing isn't a fashion exercise!

Date of experience: January 7, 2023
Hawaii
1 review
0 helpful votes
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Bad experience
February 6, 2023

I've been very unhappy about the whole experience. After I placed the order the times for shipping were long but I still thought it would get there by Christmas. When it obviously wasn't I tried to cancel and was told I couldn't because it was being shipped. No movement on the tracking until it showed up at my daughters door in January. I won't order again from you

Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2023
Canada
1 review
0 helpful votes
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Good quality
January 7, 2023

Great experience with the products. Took a little long to get the product, but we'll worth the wait.

Date of experience: January 7, 2023
Canada
2 reviews
0 helpful votes
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Great clothes!
January 7, 2023

This is the first time ordering from here and I have to say we were pleased with everything and it all fit perfectly. My husband can't wait for spring to use his pants riding on his new motorcycle!

Date of experience: January 7, 2023

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.