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Northbound GearReviews 1,671

3.2
How would you rate Northbound Gear?
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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

service
39
value
40
shipping
43
returns
26
quality
36

Instant Feedback

2,134 reviews
Canada
1 review
0 helpful votes
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Canada post is terribly slow
March 7, 2023

Canada post is horrible slow got the run around for over 2 weeks

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Long time awaitin'
February 5, 2023

I ordered my pair after a friend got his and I liked the look of them. The delivery took over three weeks so longer than most. The pants look and feel great but they are a bit long. I ordered a 34W-34L, like my jeans, and I really should have ordered a 34W-32L. Not a biggie since they have a zipper on the bottom which opens to give them a flared look.

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Winter men's pants
February 5, 2023

Good fit and seems to be good quality. Will see how they stand up to wear and washing.

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Took Forever
March 7, 2023

The adventure pants took over 4 weeks to arrive and that was after contact with the supplier. I was supplied with an incorrect tracking number for Canada Post who told me when I contacted them that the number was invalid. I panicked and contacted the company again then the pants arrived the next day. I like the pants; good fit and as advertised.

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Great customer service
February 5, 2023
Updated review

I had a problem with checkout, but the problem was dealt with promptly and a refund issued.

I'm very grateful and pleased.

Date of experience: February 5, 2023

A discount code message appeared after I entered my...
January 24, 2023
Previous review

A discount code message appeared after I entered my email address. I think it said " SAV10 " but it then disappeared and that code did not work at checkout.

Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
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I like the pants and jacket very much
February 5, 2023

The ordering was easy, delivery reasonable. The pants fit perfect. The winter jacket is a bit snug around my hips but otherwise fits perfect. I have worn the winter pants and jacket many times since they arrived and they keep me very warm.

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Snow pants
February 5, 2023

Love my pants, but a little bit big, so there will be place for adding undewear for winter time

Date of experience: February 5, 2023
Cuba
1 review
0 helpful votes
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Just what I needed...
February 5, 2023

Shipping was fast. Bought the clip belt for work. Really good quality.

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Great quality
February 5, 2023

I've purchased two pairs of the men's adventure pants for my husband. Great quality, but we did have to order a second pair as the first ones were too long. He normally wears a 32 length but we found the 30 length fits more like 32. Slow delivery time but we were told to expect that. Overall very satisfied.

Date of experience: February 5, 2023
GB
1 review
0 helpful votes
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Warm
February 5, 2023

Brilliant trousers, Great Fit. Very warm. In fact too warm except for the coldest days but tthen I'm in the UK

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Shipping
February 5, 2023

Shipping took over a month to get gear from this company

Date of experience: February 5, 2023
Pennsylvania
1 review
0 helpful votes
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Love the gear, hate the wait
March 7, 2023

Great prices, great gear but you'll wait an eternity for your gear to show up.

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Great product, poor communication
March 7, 2023

Although I'm very happy with the product the length of time for delivery was poor and the communication non existent.

Date of experience: February 5, 2023
Georgia
1 review
0 helpful votes
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Feedback
March 7, 2023

Ok ok ok ok ok ok ok ok ok ok ok ok okay ok okay ok okay ok okay ok okay..

Date of experience: February 5, 2023
GB
1 review
0 helpful votes
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Walking Trousers
February 5, 2023

All that was claimed for them! Warm, waterproof and comfortable. Big recommend.

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Fine
February 4, 2023

Great pants! Perfect fit. Warm and comfortable! Thank you!

Date of experience: February 4, 2023
Michigan
2 reviews
0 helpful votes
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Nice pants!
February 4, 2023

Love the adventure pants! Great fit. Warm.
Shipping took very long though!

Date of experience: February 4, 2023
Canada
1 review
0 helpful votes
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Adventure pants
February 4, 2023
Updated review

No problem yet! I liked the first pair so much I ordered a second.

Date of experience: February 4, 2023

No problem yet!
January 5, 2023
Previous review

No problem yet!

Date of experience: January 5, 2023
Canada
1 review
0 helpful votes
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Delivery service was to slow the product is wonderful love the pants.

Date of experience: February 4, 2023
Canada
1 review
0 helpful votes
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Refund difficulties
March 6, 2023

I received my order but did sent it back because of poor fit and requested a refund. I have not yet received any confirmation that it has been received.
C. Goetze

Date of experience: February 4, 2023

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.