Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
Canada post is horrible slow got the run around for over 2 weeks
I ordered my pair after a friend got his and I liked the look of them. The delivery took over three weeks so longer than most. The pants look and feel great but they are a bit long. I ordered a 34W-34L, like my jeans, and I really should have ordered a 34W-32L. Not a biggie since they have a zipper on the bottom which opens to give them a flared look.
Good fit and seems to be good quality. Will see how they stand up to wear and washing.
The adventure pants took over 4 weeks to arrive and that was after contact with the supplier. I was supplied with an incorrect tracking number for Canada Post who told me when I contacted them that the number was invalid. I panicked and contacted the company again then the pants arrived the next day. I like the pants; good fit and as advertised.
I had a problem with checkout, but the problem was dealt with promptly and a refund issued.
I'm very grateful and pleased.
A discount code message appeared after I entered my email address. I think it said " SAV10 " but it then disappeared and that code did not work at checkout.
The ordering was easy, delivery reasonable. The pants fit perfect. The winter jacket is a bit snug around my hips but otherwise fits perfect. I have worn the winter pants and jacket many times since they arrived and they keep me very warm.
Love my pants, but a little bit big, so there will be place for adding undewear for winter time
Shipping was fast. Bought the clip belt for work. Really good quality.
I've purchased two pairs of the men's adventure pants for my husband. Great quality, but we did have to order a second pair as the first ones were too long. He normally wears a 32 length but we found the 30 length fits more like 32. Slow delivery time but we were told to expect that. Overall very satisfied.
Shipping took over a month to get gear from this company
Great prices, great gear but you'll wait an eternity for your gear to show up.
Although I'm very happy with the product the length of time for delivery was poor and the communication non existent.
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All that was claimed for them! Warm, waterproof and comfortable. Big recommend.
Love the adventure pants! Great fit. Warm.
Shipping took very long though!
No problem yet! I liked the first pair so much I ordered a second.
Delivery service was to slow the product is wonderful love the pants.
I received my order but did sent it back because of poor fit and requested a refund. I have not yet received any confirmation that it has been received.
C. Goetze
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.