Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
"Womens "Adventure" Water Resistant Pants. - very comfortable and warm. Good for outside and also use for Curling.
My pants came within a couple of weeks, they fit great and are well made.
It is an honour to be an ambassador of NBG. Thank you for supporting BIA in our mission and professional image.
Warm, windproof, functional, good quality.
Look good too.
Pros:In terms of the product received, love the pants and will likely order another pair.
Cons: the shipping to Canada was painfully slow. I think it took close to a month to receive them.
Lastly, I hate being bombarded with promotional emails multiple times daily. You literally flood my email box. As a fellow marketer, I feel you are shoving your brand down my throat and it's a major turnoff.
Easy to order. The recommended "order a size smaller" on the website resulted in perfect size.
Prompt response to order, with confirmation.
Generally easy smooth process.
Product as described - very happy so far - used 4/5 times.
Would happily purchase from again and recommend Northbound gear.
Great product, good size and good delivery. Just the job for walking or outdoor pursuits.
These people get back to you if you have inquiries.
Order took a long time to deliver, which was a little frustrating but worth the wait. Jackets are very comfortable and warm.
The hoodie I ordered was really nice, but I wish I had got a size larger. When I talked to them because it had arrived and the package was not sealed and I was worried that the other item I ordered was lost it was not) they said "that's why we recommend a size larger as they are European " meaning my medium was actually a small which it is. I had taken the tag off in my excitement in getting it so could not return it. I went back to the website before writing this review and do not see any such recommendation about sizing. Anyways, I like that they are trying to become a sustainable company and the hoodie and the pants seem like good quality. The items took a while and arrived in separate packages but they communicated about that and when the first one of them arrived it was not sealed as I mentioned, but that was a postal problem probably.
The trousers are possibly the most comfortable pair of trekking bottoms I've ever worn.
Would definitely buy another pair.
Perfect, quick and easy...and the product is amazing...being a wildlife photographer I need trousers that are waterproof, windproof, stretchable and most of all comfortable. These are simply perfect.
Haven't worn the product outside yet but I'm sure it will be great. Fits and looks good. The product arrived about a week late but no problem. Transaction went fine. Will look at more of your products in the future.
Seems to be well made only issue is the zip sometimes if your not paying attention it doesn't close properly, but overall happy with purchase
Excellent Product, very warm and flexible. My wife like so much I ordered a pair for her.
Please refer to an email that was sent back to your company on 4 February at 1027, as per option outlined, "If you have any questions, reply to this email or contact us at *******@northboundgear.co"
Is there no one that is monitoring customer service email?
I am still waiting for a response to my situation. Thank you
Product was as ordered and expected. Good quality. Was surprised about length of shipping and receiving time of over three weeks. That's unheard of these days. However customer service was very responsive and courteous with responses.
Your pants are so good I ordered a second pair. The are the best cool/cold weather adventure/hunting pants I have ever owned. My only negative was shipping took longer than I anticipated and there was no communication during the time between my order and the arrival of the pants. I am glad I did not have an immediate need for them or that they were a gift.
Love these pants and my husband now has 2 pairs of winter ones and 2 summer ones
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.