Northbound GearReviews 1,671

Overall great. Only thing not thrilled about was how my items were packaged when shipped. Three pairs of adult pants were stuffed into a small plastic shipping bag. The bag was tapped in a poor way. The pants were wrinkled when removed from the bag. And it was difficult to get them out of the bag without using scissors, which was risky as they were so tightly packed in there and I was worried about cutting into the actual pants!

We have ordered the wrong size, unfortunately different countries around the world use different size measurements. The trousers looked great and we are keeping our fingers crossed the larger size will be arriving soon.

I ordered a pair of outdoor lined pants according to the size chart.
They are at least one size too large, probably two.
I am still waiting for the procedure to return them and exchange for smaller ones.
Except for this sad situation, the pants are good quality and arrived quickly.

The pants I purchased seem good so far, but the shipping experience was frustrating. Shortly after purchase I received a notification that the product had shipped. Then a week or so later I was wondering where it was. Checked the tracking site and it said it hadn't left the facility. I then wondered if I had been scammed and contacted support.They said this is normal and it can take up to 6 weeks for delivery. WTF!?! I could have driven there (CA to TX) and got it faster. If the tracking link is worthless then let me know and also let me know it could be up to 6 weeks for delivery.

The pants fit to the correct size and are very lite and enjoyable to wear. Highly recommend ordering them.

Easy to order
Very comfortable. Legs are on long side when ordering.

Really pleased with the item, well made and really comfy. Delivery was too bad considering it was international shipping from Canada to the UK, took all in around 11-12 days to receive my item.
Thanks

Terrible terrible terrible. Absolute terrible and poor condescending customer service. I will never recommend or buy from this company ever again, nor ever recommend it to anyone. Your better off buying local because their products are made in China, and it's poor China quality which speaks to many cheep items from China. Don't waste your money. You'll find better at Walmart or Fred Meyer!

Nice pants but the fit was way too big. I followed the measurements on your chart as well.

The pants I purchased are very good and I am satisfied. The website, the marketing and the shipping were disappointing. I initially order a first pair of pants. Shipping took over a week and the tracking information was not useful. I really liked the pants so I wanted to order a second pair. Some how during the ordering process, I ordered a second pair of pants by mistake. I sent a message asking to cancel the second pair of pants and did not receive a reply. When the pants arrived, one pair was a 36/30 as ordered and the other was a 28/28. I will not be ordering from Northbound gear again. This is unfortunate, since there products are very good.

Design and fabric used in the winter clothing is very good value. Delivery timeframe acceptable, return process a breeze. Have returned a couple of items due to sizing. Have purchased some summer clothing as yet un used, not so happy with the look of the fabric, looks cheap and hot, bring on summer and no doubt my mind will be changed. Pretty much live in my winter jeans so high standard to follow.

The pants is well made. It is suitable for the winter but not the summer
I like the big deep pockets to store items.

These pants are great. Well made comfortable and look good

In gemeral, good, but a special 48-hour 20% discount code that I was sent did not work. I was eventually sent a 10% code which I used...but it was disappointing not to have the full 20% discount I had been offered, validated.
In the end, all was good.

I have ordered from here before and have been very pleased with everything! However I purchased a coat this time and wore it 2x to have the zipper break!