Northbound Gear has a rating of 3.2 stars from 1,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
Easy and clear website and really good quality products. Free shipping to the UK is a big plus too. I do need to return the item as they do not fit my wife.
I am awaiting response to my 'return request'.
I ordered a pair of pants on January 30th... it is now March 3rd and I still haven't received them. They were sent on a slow boat from China... literally. I think if you sell higher end items, then maybe you should keep a few in stock State-Side, otherwise it is saving money at consumer's expense. Also, their website talks about supporting Indian farmers and contributing to that worthy cause, but their products are shipped from China (not India); which means they are also manufactured in China... That seems misleading at best... So far I haven't been impressed with any actual performance since I still haven't received what I ordered and therefore can't even speak to the quality or lack there of, of their products. Only that their order performance gets an "F"
Swift service, great product. I'm getting annoyed at this feedback site though so I might downgrade you if it doesn't go through this time
Met shipping performance as described when ordered.
Great pants … but I could have ordered about 2 sizes down from my usual pant size. A bit loose. Also, they truly are a high waist cut so if you are 5' like me be forewarned! Lol
As usual ordering is A+. Shipping was great. Thanks for follow and service.
Great products, great customer service.
Shipping was quick, product was fine but fits much more generously than my first pair. Same size, different colour and high waist but seems too big.
Sizes are quite large but gear is very solid.
I expected it to be a little warmer but works perfectly for active lifestyle, tested in Lapland winter.
Have truly enjoyed my previous order of Northbound Gear pants. Awesome product! So I just ordered a second pair in a new color as well as a belt.
I was surprised to learn that the goods were manufactured in China not Canada. Your website needs to be clear about this as I buy Canadian!
The mens jacket stated size was xxxl. Trust me, it was a large...
Took absolutely ages for delivery. It is not made clear when ordering that delivery is from Canada and if you want to return you have to pay for return shipping to... Canada. Quality of jacket is not good - loose stitching, hood way too small, side pockets that you can't get your hands in, arms are too tight. Had to order a size up - based on the reviews Only good thing is the material. If I could afford to send it back then I would. Also ordered a hat which is OK but it doesn't have a label for washing instructions. Here in the UK we expect items of clothing to have washing details and information about what it is made from and country of manufacture.
These are in fact my fourth Northbound Gear product - I now have two pairs of summer explorer trousers (pants), one pair of Adventure trousers and an Apex Waterproof jacket. ALL items are brilliant and have met with my expectations.
I purchased this new pair as we were spending a few days in Barcelona and I wanted some light trousers, easy to pack, with zipped pockets. I wore them during the day for four days and clocked up nearly 60km of walking in them - they were very comfortable, looked smart but were also practical.
I'm back buying a second pair of the adventure pants!
Best all around pants I've ever owned for outdoor activities!
The items were not in stocked at the time of order but did have an expected delivery time frame and Yes my package arrived in that time frame.
Bought these for my husband, he loves them. He was looking for a warmer option to his thin hiking pants but didn't seem to like anything he saw in store. I saw an Instagram ad and thought they would be perfect. They are!
My pants were too large for my fit, despite the fact i did user your guideline measurement on your site.
Now i did return to have a smaller size but it costs me 50$ to return to Vancouver... it does not make sense, those pants will cost me almost 200$ at the end. My last time i order clothes over the web.
I have ordered 2 pairs of trousers in the last year or so. I love them and wear them virtually every day. I have one pair in black and one in green. The first pair are a bit long in the leg, my fault when ordering.
They are very warm and comfortable, perfect for walking my dog, wildlife photography and other outdoor activities
A quality experience and a quality pants. Excellent fabric, very well made. Fit through waist and hips is perfect. Only drawback is that I don't love the way the leg line, not quite streamlined or flattering. Will probably still keep.
Très bon suivi de commande. Aucun problème de livraison. Je ne peux juger le produit qui ne m'était pas destiné... je reviendrai sur le site dans quelques temps pour le faire.
Products are great so far. The jeans were a little too big but that is my mistake.
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.