Nordstrom Rack

I've ordered online from this site a couple times and never had to really return anything. So this last time for back to school shopping for my daughter, I find a store in another city and made my return. Only warning I have was it takes about 3 business days to get your money back to to your debit card, so your in trouble If you need it instantly... no cash back either. Other than that I have nothing negative to say about nordstrom rack in store or online I will continue to shop there

So far have only ordered clothes and have been very happy with what I have received - hesitant to order things like shoes given reviews, but as far as clothes go - all been good quality, sizing has been correct, shipped in good time... will continue to buy shirts / shorts from the online Nordstrom Rack
Have learned to look for products made by the designer (showing up on their website) to do my best to try and ensure it is not 'made for outlet' clothes and other than a couple items, so far so good.

Great deal you just have to dig. Unfortunately I stopped using the app after they changed it and now won't show your old purchases. I've seen others complain about this. I hope they bring this back. I now shop in the stores instead, ones in California have some amazing finds.

Nordstrom Rack Rocks! There is nothing more satisfying than a customer service problem solved. After complaining about the hopper boot stockout issue, Nordstrom Rack restocked at a higher price, but they gave it to me at the original discount. Boot arrived and I'm really enjoying it.

This is a good company! It has good fashion. It has interesting items. It has good prices. It is affordable.

Their are physical stores that are much better than their online version. They will take any returns as well from their dept full line store, and if an item is not available, with a UPC number they can order from another store anywhere in the USA or Canada. Also every associate should have a mobile to quickly check out customers should a line form at the registers. Do not shop online as they are unable to accomodate every order (lack of stock at fulfillment center?)

After spending too many hours on the phone day before yesterday unfortunately Nordstrom's customer specialists and supervisors were not able to help me place an order for a pair of boots and the service rendered was not the best mostly due to what I believ was a glitch in their system. I decided to call their Corporate Customer Service Department and share my experience. The response I got was simply outstanding! I am a believer in good customer service and I have learned to share the good and the bad. Thanks a lot to this excellent professional who did not hesitate to make a customer happy. And yes, I got the boots today!

I enjoy their sales and you can get great items cheap! Good return policy if u sign up with email receipts!

No wonder Nordstrom Rack has a more customer than original building. A smart shopper happy to purchase at this store. This is different from ordinary outlet store.

I love a sweet deal. Rack offfers amazing savings on Brands I love. Whats not to love when you can save 60-80off big brands

I ordered some boots that had a cognac shade on the website and it took 10 days to get to me. Although the description said "taupe" I wasn't expecting a light grayish brown boot. The boot in the picture looked much more expensive in the way the stitching was but the boots I received looked cheaper. I still liked them despite the color so I am keeping.

I don't really do designers and so this is not one of my excellent stores, but it has great items if this is your style. Even with the sale, it still a little expensive.

I have ordered from Nordstrom Rack and been consistently impressed with both merchandise and service, as well as prices. Like Nordstrom, it is a quality operation.

In store horrible.

Good value is what I have found when shopping at Nordstrom Rack. Have purchased numerous items and have been happy with the items purchased. There are so many items available and on sale that sometimes it is difficult to choose what I want. Staff is friendly and helpful.

A lot of the merchandise has never been inside a nordstroms store, but that doesn't matter. Great deals and great selection!

Like going there for nicer items but at a discount. Easy check-out

A bonafide value -- the location in Littleton, CO is better than Belle Isle in Okla. City -- it IS the Nordstrom product and good quality and value -- would give it five stars in the Colorado area -- no experience with online since we have the store here.

The store is good & has high end brands for "cheap".