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Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 6th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
194,208 reviews
I now order most of my clothing from Nora Cora, but have been a customer since it started in the U.S. The only caveat is to go back CAREFULLY over your order when completed to assure accuracy. And, also, if you develop a shopping cart and then decide not to order, the next time you shop, you may find all those items added to your order. Also, some of the sizes are larger than buying from an American company, so be sure to look at the measurements. Overall, I am very happy with purchases.
I tried to return an order as they did not fit and the quality was poor. They don't state in their return policy the items have to be returned to China! Even though order I received came from New Jersey! So the shipping costs would be enormous! They offer 15% of the order not to return them. Sadly that is what I'm hoping for! Waiting to hear back from them:( Will not order from them again!
I tried to return an order as they did not fit and the quality was poor. They don't state in their return policy the items have to be returned to China! Even though order I received came from New Jersey! So the shipping costs would be enormous! They offer 15% of the order not to return them.
Sadly that is what I'm hoping for! Waiting to hear back from them:(
Will not order from them again!
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordered a springtime top back in March and expected to wear it in the spring. It isn't here yet, and I can neither find tracking information nor contact anyone in this company. I'm beginning to wonder if it will ever arrive. Don't order from these folks unless you are ordering for the following year. Their shipping facility must be in Antarctica. Update as of 6/22: Finally! Package arrived today, after 75 days of waiting. I was not displeased with the items. I didn't order these tops to wear out to dinner; I live in a very hot and humid climate and was looking for lightweight, cool, cotton tops to wear around the house. These filled the bill. Sizing was what I expected, as was the construction and material. For the price, they were fine. Noracora still gets one star because of the very long wait, but the merchandise was OK.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We`re glad to know you`ve received your merchandise. We`re happy you like it. We`ll forward your sincere feedback to relevant department.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
This review will serve as an update: this company, via this site, promised to reship my missing order from July 2020. To date once again Noracora has NOT followed through. It is now mid January 2021 and still nothing!
They are a total scam! Please don't find yourself in my situation. They have stated they are aware the shipment was loss; have refused for months to give me a refund and until I posted here had done nothing. Promised a replacement shipment and apparently are lying about that as well.
Tip for consumers:
Don’t shop with these people
Products used:
Did got any merchandise
Thank you for your feedback.
Sorry to know that you haven`t received your merchandise.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We have replied your message regarding your order, but we didn`t hear anything back from you. We`re still waiting for your reply.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I placed an order early April and still haven't received it. Given today's times I fully expected a delay, what I didn't expect is lack of communication and vague responses from this company; I reached out 6 times and each time I get the same exact email. I've contacted my bank to request a refund, NEVER again will I purchase from this company! The rating deserves a ZERO!
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on May 29, did you receive it? We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I ordered a pair of boots for Christmas. A size 10. I made sure I checked the difference in the measurements. They sent me the wrong size. I did all the measurements that they asked to attach. I did this four times and they still will not pay for the return. Said it cost too much to send back and will I settle for 25% off. While these prices may be cheap any problem you have they will not make it 100% right. NEVER AGAIN
Our apologies for any inconvenience this may have caused.
The detailed measurements of different products on our website differ even in the same size.
Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. Please get in touch with us or reply us email, and we'd love to confirm more details about your return request and communicate with you.
They took my money on 4/27/2020. It's now 7/9/2020 and have not received my product. I've requested information 3 times and I receive the same auto email with tracking information that doesn't work. I requested my money back, and was told they would not refund because I haven't received my product to return. I asked, "what happens if I never receive my product?" and have not received an answer. DON'T BUY FROM NORACORA!
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to know that you haven`t received your merchandise.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered, we`ve also sent you order tracking information by email. Please check.
Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Return policy is no policy at all what they don't say on their website is everything is mailed from China
If you want to return some thing you have to return it to China that means extra cost taxes customs fees and in the end it isn't worth it so you wind up keeping some thing you don't want
PayPal is no help so I had to keep over $100 in merchandise that didn't fit the material was awful it was too long or too big
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help? 6853200 is not a valid order number.
I noticed there were 2 items in my cart before I even put anything in there. I tried to delete them but was unable. I put 4 blouses in my cart and now it says I had 8 items. I added my 4 blouses total was $72 but theirs were $99. Be aware when shopping here. The clothes look pretty and I want to buy what I like but that's no way to change the scamming. I have screen shots to prove it.
Tip for consumers:
Check you cart before and after you hit the pay button.
Make sure you're paying only for what you chose to buy.
Products used:
I didn't make a purchase because I don't want items I didn't select. You can't remove what they put in.
On the cart page, you can find the "edit" button in the upper right corner. Click it and then you can delete/modify the items you want or do not want.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered a size 2X but it was more like a size medium. Noracora wanted me to send it back to China for a refund or accept 12% of the purchase price instead of a full refund. I looked up this company on the BBB's website in New York City and there were 700 complaints in the last six months. Don't buy from this company unless you know you will like and keep the merchandise. They don't give refunds or exchanges.
I can't believe they wanted me to return the top to China or accept a fraction of the cost of the merchandise.
Selection of merchandise and prices.
Color and style.
Dear customer,
Sorry that you are not satisfied with the item and thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The clothing you see on the website is NOTHING like the garbage you will receive. You will then complain, and they will offer you a small percentage refund of what you actually paid. I fought this, I fought PayPal. PayPal inexplicably continues to work with this fraudulent company. I returned a package of foul smelling, chemical laden, cheap garbage clothing to China at considerable expense. The address Noracora provided was no good. The only reason I got a refund was my registered dispute with PayPal. Noracora failed to respond. I ended up losing about $40 USD. Avoid, avoid, avoid. I consider myself a savvy shopper, and the ads make their clothes look appealing. What a scam!
Tip for consumers:
Don’t do it! This is a misleading scam website. They have no return policy other than offering a pittance to “save you the trouble and expense” of returning their garbage to a fake address in China, that will never arrive. They are happy to keep your money and you will have little to no recourse.
Products used:
I sent everything back. I ordered a cool wool sweater and wound up with a cotton blend thin shirt with a “tweedy” pattern printed on it. I ordered a cool looking green chunky knit sweater cardigan with wood buttons and got a plastic, misshapen shirt wide top with fake wood “buttons”. Ridiculous. They are in China.
Had to return 15 items. Ordered smalls and were all still too large. NC offered me a FIFTEEN% cash refund instead of returning items! See image. I chose to pay large shipping fee to return all items to an address THEY GAVE ME, only to have them all returned (shipping cited unknown address). Do not order from these people!
Tip for consumers:
I did not know that NoraCora is from China which is why it cost me a fortune to return my items to China. Ugh!
Products used:
Per above questionnaire:
Free shipping after $100 and full refund has numerous exceptions;
I only kept a sweater-like Sherpa Coat and that was too large but I chose to keep it.
Thank you for your feedback.
We are sorry you are not satisfied with our products and policy. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
I ordered a number of women's clothing items from Noracora. First, it took a VERY long time to receive my items. I have yet to receive one of them. More importantly, all of the items are EXTREMELY poor quality - cheap materials, inaccurate sizing, and, frankly, ugly (not at all how they appeared on the website). I recommend never buying anything from them.
Tip for consumers:
Don't buy from this company
Products used:
None of them
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Took over 30 days for order to come. Some things 45 days. Boots look nothing like picture. Top is horrible made. Would have returned if I could. It would cost more than order... save your hard earned cash folks. The ten day delivery is a lie.
I just bought $400 worth of clothes. What a rip off. The clothes look nothing like the pictures. What a waste of my hard earned money. Stay away from these sites. Keep buyingocal and don't waste your money in other countries. They are used to taking your money. To return it costs twice as much as what you bought and they don't even return your money. Don't buy fro
These people. Warning you before you make the same stupid mistake as me.
Sorry for any inconvenience caused. I’d love to confirm more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
So far no problems. Lets see about the shipping and if anything has to be returned.
Will never order from you again even though I like your style if clothes. You make it ridiculous to exchange or return items.
Unreasonable to have to pay postage to China if you need to te turn or exchange an item.
I liked the style of your clothing.
I liked the style of your clothes.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
So far no problems. Lets see about the shipping and if anything has to be returned.
Terrible quality, the product is absolute disappointment comparing to pictures. Sizes are all off, cuts do not fit any woman figure.It is almost impossible to return, the company make sure of it.
Stay away! Don't repeat my mistake.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered several items from this site on May 5,2020 and have not received my full order two months later. I have talked with their customer service multiple times and they tell me to be more patient, but will not respond to when my order will be shipped. The tracking site doesn't work. Very disappointing.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I rate it a zero! I ordered two summer dresses both were cheaply made and one wasn't the size I ordered. They would not refund my money. I'm a senior citizen on limited income. You deal with someone in China who only cares about keeping your money not keeping customers happy. The fabric was cheap and the sewing was off. Don't waste your time or money on this company.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a nice day!
Noracora has no customer service at all it's just bought the keep on saying the same thing to you it took me three days to find out what I needed to do to get a refund well I find out they're based in China and you have to pay to send the items back which is a fortune their clothes are made for skinny people of 3 x is equal maybe a 10
Tip for consumers:
That the sight words from China and they use Chinese people as the model so their dresses of 3x is equal to 8- 10
Products used:
One pair of pants
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered 3 items on 5/26/20 and as of today 7/16/20 I have not received anything. I have reached out to the company to request an update and later to request a refund and still I am getting no where. They have bogus tracking numbers and no live customer service department. This is ridiculous. Don't waste your time and money with them.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
For now, we don`t offer phone service. We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 16 and 20, we received notice from you that your order was received. Sorry you`re not satisfied with your shopping experience.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I am not happy with the fit or fabric of the clothing. I attempted to set up return and was informed that I would be responsible for all shipments back to China even though they shipped to me from Carson CA. I did not read anything when ordering that said the return would be to China at my expense. I was offered a 15% refund to just keep them. This is not enough for clothes that I can't or wouldn't wear. I will never order from here again.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Awful customer service. Placed an order 2 months ago, never received it and they would not give me a refund.
No help at all.
Liked the look of the clothes. Very cheap quality
Cute on website but terrible in person.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
We are so sorry to make you dissatisfied, but after checking, your order #HBPT00846275 is an order purchased one month ago, not an order two months ago. And this order has been cancelled on the day of your purchase, and it was cancelled according to your request in the chat. That's why you did not receive this order #HBPT00846275. Have you forgotten?
Moreover, the refund of this order #HBPT00846275 was successfully refunded within 24 hours after we cancelled the order for you. The refund was made to your original payment account. Did you not receive this refund?
Please Check the account you used for payment. If you can't find it, check with your bank staff to find it.
Regarding your other order question. Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Awful customer service. Placed an order 2 months ago, never received it and they would not give me a refund.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Never will order from this company again.
Clothes are poor quality. Do not look like
They did in the catalog.
They looked nice.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. Sorry for any inconvenience caused.
Sorry to hear that the product does not meet your expectations.
We will forward your feedback and keep improving our products and services.
We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I went all out to buy some clothes for my wife and purchased a couple of hundreds dollars worth, big mistake! They looked very nice in the photos online, though the the quality was extremely poor. We were away and at the time and time ran out to get a refund, they wouldn't do it. Please don't waste your money with this company. Very very disappointed. Damien in Australia
I should have read the reviews first! Need I say more. Same story as alllll the others. Wish I had the items I ordered two months ago so I can see how bad of quality my items we're but they have not even shown up. I am wondering how this company can be banned from advertising in our country! Any ideas? Nobody should go through this and I believe their false advertising should be stopped. Any suggestions?
Gain trust and grow your business with customer reviews.
Sorry to hear that the product does not meet your expectations.
The address on the received package is not our return address， it is only a hub of the shipping company. The package was shipped from China.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.
In order to give you a better shopping experience, we'd love to confirm more details about your return request and communicate with you.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online. Stay safe and have a good day!