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I ordered a pair of boots for Christmas. A size 10. I made sure I checked the difference in the measurements. They sent me the wrong size. I did all the measurements that they asked to attach. I did this four times and they still will not pay for the return. Said it cost too much to send back and will I settle for 25% off. While these prices may be cheap any problem you have they will not make it 100% right. NEVER AGAIN
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Our apologies for any inconvenience this may have caused.
The detailed measurements of different products on our website differ even in the same size.
Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. Please get in touch with us or reply us email, and we'd love to confirm more details about your return request and communicate with you.