• Noracora

Noracora

Ratings On Other Platforms

Trustpilot
3.1 / 5
Better Business Bureau
1 / 5
Reviews.io
1.7 / 5

Overview

Noracora has a rating of 3.3 stars from 11,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 6th among Women's Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 41%
Positive
55
Neutral
12
Negative
67

Instant Feedback

194,161 reviews

796
See all photos

What reviewers want you to know

Positive highlights

  • I highly suggest this boutique; she is the definition of good customer service!
  • Being a long time customer I always enjoyed the shopping experience here.

Critical highlights

  • There's no good return policy unless you want to pay a high price to ship it back and pay for customs.
  • I have sent three messages to get the return address with no response.
How would you rate Noracora?
Top Positive Review

“I now order most of my clothing from Nora Cora, but...”

Emma M.
3/22/24

I now order most of my clothing from Nora Cora, but have been a customer since it started in the U.S. The only caveat is to go back CAREFULLY over your order when completed to assure accuracy. And, also, if you develop a shopping cart and then decide not to order, the next time you shop, you may find all those items added to your order. Also, some of the sizes are larger than buying from an American company, so be sure to look at the measurements. Overall, I am very happy with purchases.

Top Critical Review

“Returns are a nightmare”

Linda H.
12/7/22

I tried to return an order as they did not fit and the quality was poor. They don't state in their return policy the items have to be returned to China! Even though order I received came from New Jersey! So the shipping costs would be enormous! They offer 15% of the order not to return them. Sadly that is what I'm hoping for! Waiting to hear back from them:( Will not order from them again!

Reviews (11,529)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1650) return policy (703) shopping experience (2657) return address (136) nora cora (541) return items (346) quality clothing (372)
Thumbnail of user maryc5176
2 reviews
0 helpful votes
May 7th, 2021
Verified purchase
• Updated review

Website is well laid out, easy to find what you want. Having measurements for each article is fantastic, pleased so far.

Quality
Website is well laid out, easy to find what you want
April 3rd, 2021
Verified site experience
• Previous review

Website is well laid out, easy to find what you want. Having measurements for each article is fantastic, pleased so far.

Thumbnail of user fridan1
1 review
17 helpful votes
January 5th, 2020

My order took a little while in the delivery service, I gave an incorrect address. In this store they kept in touch with me every day and told me they would send me another dress even if it wasn't their fault. I never expected to be replaced, the shipment was delivered, I'm glad I went to the post office two days later, they delivered my order without inconvenience. I never had a customer service like this with anyone else, for this and much more I buy it online at this boutique.

Thumbnail of user lindah3995
1 review
0 helpful votes
December 7th, 2022

I tried to return an order as they did not fit and the quality was poor. They don't state in their return policy the items have to be returned to China! Even though order I received came from New Jersey! So the shipping costs would be enormous! They offer 15% of the order not to return them.
Sadly that is what I'm hoping for! Waiting to hear back from them:(
Will not order from them again!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations.
The address on the received package is not our return address, it is only a hub of the shipping company. The package was shipped from China.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.
In order to give you a better shopping experience, we'd love to confirm more details about your return request and communicate with you.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online. Stay safe and have a good day!

Thumbnail of user hazelu5
1 review
0 helpful votes
February 8th, 2021

Good quality. I ordered 2 pairs of shoes online, they arrived in 2 to 3 weeks or so. I was very happy with the purchase considering that buying shoes like this in a mall would cost more than 100 each

Thumbnail of user 1eller.rachel
1 review
0 helpful votes
October 7th, 2023

Clothes are lovely for the price though some look better on the adds. Takes a while to get them. Worth it

Tip for consumers:
they give free gifts

Products used:
dresses, blouses and bracelets, leggings

Service
Value
Shipping
Quality
Thumbnail of user jodib233
6 reviews
10 helpful votes
August 25th, 2022

I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items did not match the colors or designs pictured or their website description. Now I face an extraordinary return cost or lost of the overall purchase. Very disappointed. I will not be buying from Noracora again.

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user ludmillaa1
1 review
0 helpful votes
March 1st, 2020

I bought a blouse with a light print, it is of great quality, quickly sent to my door. Very recommended boutique!

Thumbnail of user louisaw13
1 review
0 helpful votes
April 27th, 2020

Never stop finding something chic and different from factory fashion here. The fit has always been good also the quality. My sister also likes to choose clothes for me.

Thumbnail of user rahela
1 review
0 helpful votes
May 9th, 2020

I ordered this dress for a gala I was planning to go to. I measured myself and bought the dress size according to my waist. Fits PERFECTLY. I have never felt so beautiful in a dress. It grabbed my waist and accentuated my curves in the most elegant way! I wish I had known about this store before. I will surely order the rest of my future dresses, I can't wait to try on the dress in some meeting.

Thumbnail of user cherylc1229
1 review
0 helpful votes
July 24th, 2022
Verified purchase
• Updated review

I did send an e-mail to customer support.
On my original order, I ordered one t-shirt, and then on the printed receipt in the order there was 2. I received 2.
One of the dresses I ordered, looked nothing like I thought it would. It was a striped dress. The photo looked like a two piece sweater set. It was listed as 'final sale' but I wonder if the dress I got was the one listed in the picture as final sale.
This letter may be duplicate since I did send a separate e-mail.
Thank you!
C. J.

They haven't responded back since I sent it on the weekend. Will look forward to a response this week. Thank you!

Reason I chose this business:

Returning customer.
Love the prices and the products.

Reason I chose this product:

Great prices, and most of time after receiving the clothes they fit great.

Service
Quality
I love this web page
June 23rd, 2022
Verified site experience
• Previous review

I love this web page. The products I have received in prior orders have been wonderful.

I loved all the additional discounts
March 30th, 2022
Verified site experience
• Previous review

I loved all the additional discounts. I got so much more than I expected.

Thumbnail of user cyntiar1
1 review
0 helpful votes
June 8th, 2020

I love this online store. I have always liked fashion, but I did not know where to get it easily online, but this boutique has it all. Just type what you are looking for and it appears. It also has a wide range of shoes available to clothing and jewelry. It has a wide range of fashion. The quality of the products being sold was shown so you know before you buy. I am very satisfied with the service.

Thumbnail of user helanab
1 review
0 helpful votes
June 10th, 2020

Very easy to use page! Good boutique with good products. If you can have a fast shipping time and I will definitely come and buy more often than now. Especially it is very excellent store!

Thumbnail of user kathyp1121
2 reviews
0 helpful votes
July 30th, 2022
Verified purchase

I have placed several orders with your company and was under the impression you were a USA company based in the Carolina's from your website. Only to find out when I wanted to return two of the many items it had to be shipped back to China. Not really USA. Probably will not use your company again even though I liked many of my products.

Thumbnail of user nildam14
1 review
0 helpful votes
July 11th, 2020

Nice clothes. True to size!
Arrived on time. They have a ton of items that are suitable for any girl, and lots of options too, which is great!
I definitely recommend them to my friends

Thumbnail of user estephaniej
1 review
0 helpful votes
April 19th, 2020

Dress arrived faster than expected. It looks great, just as I'd hoped. True to size, haven't washed it yet so I don't know if it shrinks any. I will post another review if those happen. Overall, I am really happy with my purchase

Thumbnail of user agark1
1 review
0 helpful votes
August 27th, 2020

Online boutique with fast transactions and great clothes. The jumpsuit would be my favorite among all. They are very comfortable to wear and fit my butt perfectly. I have not found a similar design as good as this one.

Thumbnail of user sandrap1726
1 review
0 helpful votes
September 7th, 2022
Verified purchase

This company is not reputable. First of all the quality of the clothing is awful. The fabric does not drape well and is cheap. When I tried to get a return shipping label, I got a run around. It took me over a week to convince the company I didn't want their clothes. Also, they fail to tell you on their site, that you will have to return the items to China which costs almost as much as the order itself. Please, do NOT order from this company. You will most likely regret it. Read all the complaints filed against them. I plan to take this up with the better business bureau.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user dianer1498
1 review
5 helpful votes
August 24th, 2022

Item advertised online and none in stock or available. They take your money and keep you waiting for 3 weeks. Automated responses and finally told "OUT OF STOCK"

Service
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. We are deeply sorry that you are not satisfied with our service.
Could you please provide your order number so that we can help?

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user myras59
1 review
2 helpful votes
September 30th, 2020

I didn't review thoroughly before buying from Noracora and I was angry with myself. Based on the negative reviews, I didn't expect to get anything, but I ordered six clothing items in mid-July and did receive a complete order mid-August. (I thought that the listed arrival dates, from their postal service to the United States, were bogus. I waited impatiently, but was pleasantly surprised to receive the package, a little torn, stuffed in my mailbox, about four weeks later!)
The fabric was only described as cotton-blend, but there's a lot more polyester used than I would prefer. The workmanship is decent but not high quality or highly styled. My major complaint is about the sizing: the dresses ran small around the middle; the blouses ran large. And some of the dresses have cheap ruffling that wasn't clearly visible in the ads. I've decided to keep one or two of the items and donate the rest. I am 5'3"& 135 lbs. and in my 70's but I like youthful styling. I plan on ordering from U.S. companies I'm familiar with, from now on.

Thumbnail of user terrig6
3 reviews
0 helpful votes
July 22nd, 2022
Verified purchase
• Updated review

Love all the great prices and discounts! The clothes fit very well, according to size. Lots of compliments on everything. My main disappointment was the slow shipping. No idea it was coming from China - it took nearly 3 weeks to arrive, barely in time for my vacation. I also noticed that everything seemed to be made of the same polyester fabric.

No clear answers regarding tracking my order or when it would arrive. I grew very concerned when the time drew near for vacation. Everything I ordered was for this special trip.

Reason I chose this business:

Low prices and great styles.

Reason I chose this product:

Perfect for vacation and a formal tea I attended, where I wore the dress I bought.

Service
Quality
Love all the great prices and discounts!
June 22nd, 2022
Verified site experience
• Previous review
Thumbnail of user lindap2878
1 review
0 helpful votes
November 29th, 2022
Verified purchase

I hope that everything is as nice as described. I checked reviews and items sounded good. I'm just learning how to use this sight, but it's not too hard.

Quality
Thumbnail of user yadirag17
1 review
0 helpful votes
March 12th, 2021

The site is really helpful and gives a lot of details about all the clothes like the description about the material and fabric, size and fit which is really helpful. Also, the customer service is very helpful, responding pretty quickly to any questions. The packaging is excellent and so far my mom and I have never had any problems with the products we have ordered from this website!

Thumbnail of user yuranyi
1 review
0 helpful votes
February 22nd, 2022

I had an order that seemed to take a long time to arrive here and I usually receive it within a few days of placing the order. The tracking system was not updating so I could not track my package. I spoke on the live chat that they were very friendly, helpful, and efficient. I also received a follow-up email saying what had happened and I received an apology even though it wasn't the boutique's fault, their service is absolutely amazing! I can't wait to buy my next item. A very happy customer with this website!

Thumbnail of user florianab1
1 review
0 helpful votes
June 3rd, 2020

I have been wearing this butiqe for over a year! And let me tell you, I have ordered from here many times and they have not failed me! An incredible variety of products, as well as affordable and great shipping along with discount codes, the checkout process is one of the most beautiful things I've seen online! Shipping is also incredibly fast, even in quarantine!

Thumbnail of user rinac16
1 review
0 helpful votes
January 25th, 2020

I was so excited about how easy it was to order and navigate the purchase of my beautiful bag. Perfect condition, perfectly packed, will definitely ask for another.

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Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 6 days

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