website thubmnail of NoOdor.com

NoOdor.com

Overview

NoOdor.com has a rating of 4.1 stars from 2,408 reviews, indicating that most customers are generally satisfied with their purchases. NoOdor.com ranks 279th among Industrial Supply sites.

service
2
value
2
shipping
2
returns
1
quality
2

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4,430 reviews
How would you rate NoOdor.com?
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Rheba H.
1 review
0 helpful votes
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Order process easy; delivery, fast
January 24, 2018

Order process easy; delivery, fast. Tried Smelleze immediately in old furniture that reeked of moth balls. After the first night, I could tell a little improvement on the pieces that were not as offensive; none on the really smelly ones. I retreated with a much more generous application but have not been back (24 hours later) to check. I should be able to tell something tomorrow.

Date of experience: January 24, 2018
Clint K.
1 review
0 helpful votes
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Needed to get rid of smoke smell, tried smoke/industrial pouches. 8 pouches for a living room, kitchen, stairwell and it did really nothing. So bummed. Had high hopes for this. Dont know what to do now.

Date of experience: July 5, 2016
Jeannine W.
1 review
0 helpful votes
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I never reached anyone, Still waiting on a callback after four days. I am trying to return the piece of junk but nobody will return my phone call. I'm extremely unsatisfied with both customer service and this product. I want a refund.

Date of experience: July 1, 2020
Becky C.
1 review
0 helpful votes
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I did not get my order completely when first shipped; the remainder of order was sent and received a few days later.
The carpet odor remover being so fine in consistency and dark in color makes me very hesitant to use...I don't believe it will be easy to remove from carpet and will make it look dirty/dingy if I use it; so I am going to request a return.
The room odor remover has made little difference at this time, but it's only been one week. So, we are still testing and will add the other package now that we have received it.

Date of experience: April 16, 2016
Jo M.
1 review
0 helpful votes
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Actually, too soon to notice the odor problem as having gone away, but then again it's "not in my face" when I come through my front door as I get home. So with that saying, it appears that the product is working. I would imagine we will know more within the next few days. But thanks for the Fast service. JO

Date of experience: September 1, 2016
Terri S.
1 review
0 helpful votes
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This is not about my shopping experience but the product. It did not work at all and it made each pet urine spot appear like bleach spots on my carpet where I couldn't see them before. My carpet is ruined. I threw the remainder of that garbage out. What a complete waste of money especially for someone like me who lives on disability as my sole source of income. You should be ashamed for falsely marketing such a lie.

Date of experience: May 15, 2017
Toni M.
1 review
0 helpful votes
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Your site has a lot of good info about odors
August 8, 2019

Your site has a lot of good info about odors. I didn't have any trouble ordering. I hope these products work well for a desperate situation. Will add a post once I know my results. Thank you.

Got my order in a timely manner. Not sure if the product is working as well as I'd hoped, but it's only been a few days. Perhaps my sensitivities are too extreme. I think the 7 pouches are helping somewhat.
Thank you.

Date of experience: August 8, 2019
Sarah N.
6 reviews
0 helpful votes
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Good
November 20, 2019

Good. Hope product delivers as advertised. The website lost some functionality since last time I used it. Menu at top of shop by type of order did not have active links. Had to use workarounds from other pages to find pages I wanted (from past user experience with the website). Used advice of 'submit a question to an expert' in past and received good advice of which product to use for my specific needs. Products arrived quickly and were well packaged. I've only had them in use for one day so don't know how well they will work yet. Overall I liked how little order the product itself has and how unobtrusive it is in the home.

Date of experience: November 20, 2019
Carolyn J.
3 reviews
0 helpful votes
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The purchase experience on the website was easy and user-friendly. I received my devices earlier than expected. The price was very good. I just started using the plug-in air purifiers but have yet to really note any significant effect. Though difficult to tell since they are fragrant free and without fans. One is plugged in the master bathroom and the other plugged just outside the guest bathroom in the corridor. My main purpose for use to eliminate the sometimes stagnant, stale, trapped odors that a house can hold when there's no fresh air for long periods. My husband never smells it but I do when I come in the house after being out. The only complaint I have is the night light feature which is barely a light at all. It's a dull yellow and dim as a lighting bug. It serves no purpose at all so I won't be using that feature. I'll be paying attention to how often the metal rods need cleaning before I fully determine if the purchase was worthy.

Date of experience: August 29, 2020
Gene K.
1 review
0 helpful votes
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Emailed a question to your company re what to use for a refrigerator/freezer that had stopped working while we were on a 2 week vacation and all food had rotted. I received a message back last night with the recommendation of what to order. Thank you for the quick response.

Date of experience: September 27, 2016
David D.
1 review
0 helpful votes
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The "NoOdor" bag has only been in service one day
November 23, 2016

The "NoOdor" bag has only been in service one day. We think it's working, but a little too early to tell.
One suggestion: The lettering on the plastic bag was a light green against the yellow bag. I could hardly
Make out the lettering. Used a magnifying glass to read instructions. You might tell Marketing to fix that.

Dave Dykstra

Date of experience: November 23, 2016
Joshua N.
8 reviews
0 helpful votes
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I was thinking of sanding up the floor I spray-painted, putting layers of wax over it, putting carpet down, etc, but hoped this product would fix that problem. Because I used oil-based spray paint, the smell is still somewhat present but the product seems to be helping.

Date of experience: April 8, 2016
Patricia B.
2 reviews
0 helpful votes
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I needed my order delivered much sooner
September 14, 2017

I needed my order delivered much sooner. I called NoOdor's 800 number but only got a recording. I left my number for them to call me back but no one did. The Smelleeze Skunk Oder Remover took 3 to 4 days to have an effect but by then over a week had passed. Not sure it helped at all.

Date of experience: September 14, 2017
Lucy C.
1 review
0 helpful votes
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One week to get package by regular mail across the Canadian boarder. Good timing, but would like to know if there is faster delivery mode to Canada. I have already tried the smeleze powder on cats and smell is gone, great, I am amazed.

Date of experience: February 28, 2017
Margaret B.
2 reviews
0 helpful votes
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Good experience, delivered promptly
September 28, 2016

Good experience, delivered promptly. I haven't had a chance to use it yet so can't comment on the product, but I am hopeful that at last I've found the answer to a tricky problem (musty odors in books). Thanks!

Date of experience: September 28, 2016
Felicia C.
1 review
0 helpful votes
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Ordering was easy, shipping was in a timely matter
November 21, 2017

Ordering was easy, shipping was in a timely matter. Used it throughout my house and vehicles haven't smelled a difference yet. Before moving in home our landlord threw some moth balls under the house :/ I tried everything! Removing the balls, tried bowls of vinager, placing baking soda and even charcoal to absorb the smell as well as essential oils, this is my last resort. Hope it works

Date of experience: November 21, 2017
Marilyn P.
10 reviews
0 helpful votes
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My order arrived damaged by the post office
June 9, 2016

My order arrived damaged by the post office. A call to Customer Service about the urgent need for the product was GREAT! Instead of waiting for the P.O. To handle things, I had a duplicate order at NoOdor's expense in two days by Priority Mail. I'm impressed and will not hesitate to order again.

Date of experience: June 9, 2016
Gwen B.
1 review
0 helpful votes
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A big thank you to Dawn, who responded to my request for help with my very stressful issue I am having by using a cleaner that has ammonia in it...that is causing, nose, eye & skin irritation. You are my last hope to rid the chemical toxic odor from my home..

Date of experience: May 24, 2018
Addie S.
1 review
0 helpful votes
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Very helpful so far
January 27, 2017

Very helpful so far. Hope product works. Our basement flooded and the musty odor from the 150 year old house basement was penetrating the entire placed. Since it is winter, opening up the house is not an option right now. So I found this product on line and ordered.
I placed the bags, two in each cold air duck return and in the basement entrance.
They have been there for 4 days now and I am starting to notice a difference. You can still smell the musty odor from time to time but again they have only been in place 4 days.
Nice product.

Date of experience: January 27, 2017
Jackie M.
2 reviews
0 helpful votes
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Received my items quickly and they were as described. Currently using them to mitigate formaldehyde smell. Seem to be working as advertised, only been in service there days and smell has lessened considerably.

Date of experience: August 21, 2018