Same experience as above. Try to make a complaint? "diagnose connection problem". This seems to be a massive scam.
On making a call to this advert (*******924) you get over a 1:24 min of talking which costs you £1.50+ then you are asked to tap in your IMEI number which I had ready & was exceptionally careful but still I was asked 3 times to do this, a voice repeats you the number you tap in which takes another 1 min +! & finally I am told my mobile is not supported! Over a 4 min phone call for nothing!. No where on the web-site does it tell you the length of call, I should of left it there & then!
I would not advise using this site as you will be sitting on the phone being charged £1.50 a min for a 30 sec input of an IMEI number.
I tried to e-mail this company with the given 'contact' address which... guess? Not such address.
Advice ~ avoid at all cost!
Value for Money ~ exceptionally expensive
Easy of use ~ I would certainly not say it was easy at all
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