NineColours

I have placed order online from many other website, ninecolour don't understand, instead of value of the products they put the resale price which mean the customer has to pay very high custom fees, also I paid for stitching, they send me products unstitched and lehengas without inner lining... overall my experience was awful, don't want return my money, and don't want to process return either, I don't know what to do, never buy again! Better to stay away!

I was of course drawn to their website because of their deals and prices for what looked like cute items. I ordered 2 saares and what I got was terrible. I payed 280 CHF with shipping and when I got the items, i must to pay extra + 69 CHF for shipping. First of all they send me a wrong size and bad material, so cheap. Their customer service is horrible. I cant believe i was so stupid as to allow myself to be rob by this crook of a site.

I bought 2 anarkali suit, didn't turn out the way in the picture, stitching very very bad pathetic, even with the measurement no good at all, the size of dupatta only 1 metre, it just a waste of money and they don'tb return the stitched clothes plus money from the wallet you can not use it, you keep asking them how they cant guide and there is no option. Don't buy from this website they fake and and money grabbers. They advertise something else they send something else.

Let's start with customer service, terrible terrible terrible. When you call them to talk to they will pick the phone up and hung up on you. Second when order you and they will your order after million follow ups. I placed my order on April16 and didn't receive my order until May 16 so I call them and told them to cancel my order so they in hurry made my order and the size were wrong and not properly sewed together. Now I want to return the order they ask you to contact there return team I did and they replied me back a day later which was too late because I already return my order and the email they send said we will not refund your money back because it was custom stitch I don't think they even bother doing custom stitching in my order since it didn't fit me at all.
Just don't bother buying from this fraud stealer people's website, unless you want experience like mine.

The service from Nine colours Is pathetic! Because of their incompetence i have to now pay penalties for the the wrong amount on the invoice, when I have already paid for custom taxes and vat. This the second time that we have used nine colours and I did not need to pay for anything but the items and shipping. When i asked they could not provide vaild feedback on my query and when I asked for the matter to be escalated I did not receive any feedback... I am utterly disgusted with their service!

Fantastic! Lehenga i bought from here size is perfect, colour was quite different i like the design of the lehenga. The most flexible site i found on the web is ninecolours.com - get your clothes delivered to your home on there easy steps, the app is very flexible and useful. Colour was quite different i like the design of the lehenga. But my mom wants me to exchange has i got different colour i message them on WhatsApp once and i got exchange in 72 hours.

Why is Nine Colours not sending the Goods in Time? What would be the Quality of the Goods as per the web reviews I find that it will not be upto mark. Also Nine color's customer service people do not give any name. They all chat and say Give your order No. Then say the same thing. Your order will be shipped tomorrow. And it is never shipped next day. My question is Why don't these Guys Have a direct line for their Manager or Director or Owner so that they can see what their customer is facing. Why are the Top Management of This Company Hiding behind the Customer Service People? I think because they do not want to do ETHICAL BUSINESS. This might be my last order with Nine Colours if at all my order comes to me?