NineColours

We placed a large order consisting of 5 lehenga cholis and lots of jewelry, for an upcoming wedding. Nine colours did not ship one of my pink lehenga and jewelry which cost $100 AUS. They never informed me it would not be coming, then when we requested a replacement they DEMAND we pay a huge amount for international shipping when it was their fault that we needed a replacement. So of course we then request a refund. Weeks roll by NO REFUND. We had to get PayPal involved to finally get our money back from these scammers.
With the clothing that DID arrive in the original order- it was disgusting.
My black lehenga arrived a putrid shade of green and unwearable, the other 2 lehenga arrived looking cheap and different to what was expected.
They put us through hell... stay away they are truly horrible, cruel, irresponsible people. They do not deserve to sell on their fraudulent website. If it wasn't for PayPal they would never give us the money back for the missing outfit. I cannot and will not forgive them, they NEED to be shutdown.

I placed an order for two outfits the didn't notify me that they couldn't deliver one of them until I asked them about my order. This was on the 25 October 2018 I told them I have a function on the 24 Nov 18 and was guaranteed on email that I will get delivery well before that. I had to phone and ask for my refund then on the 26 oct placed my new order. I phoned on the 12 nov to check the status get told it's under production I did emphasize the urgency. Kept on phoning everyday on the 16 nov I spoke to a guy he is the biggest liar he tells me my parcel will get shipped that day. The courier company only received on Monday. The entire week I kept on tracking. On Friday I speak to the same guy again twice to say that my function is tomorrow and I still haven't received my parcel he says I must just keep quiet and listen to him that his logistics department confirmed my parcel will be delivered on Saturday guess wat the function is over I had to go on the 11th hour and buy another outfit. He is such a liar whenever u asked his name he drops the phone. People should not support this company.

I purchased an Anarkali dress for my sisters wedding. The site stated they confirm the purchase immediately, it takes 3-5 days to stitch the item and then another 10-12 days for shipping. It took 2 days to confirm the order and then another 9 days then on the 10th day they sent me an email saying my item is not available "due to unforeseen circumstances". During this period before I received the email I sent them several messages trying to find out the status of the order but there were zero responses. HORRIBLE EXPERIENCE. HIGHLY UNRECOMMENDED!

I live in Hong Kong and for obvious reasons I was desperate to get a nice ethnic wear (lehenga), for a very decent price. Finding out about this website and the collections it had to offer made me very happy, leading me to order a lehenga which was customized. After a few weeks when the lehenga arrived to my great suprise it was of a POOR quality (CHEAP material, ripped duppata with holes) and no where as the picture shown. I tried many times to call and contact the staff at ninecolours but they were super inefficient at got back to me days after I had made a complaint. They said due to the lehenga being CUSTOMIZED it cannot be refunded. Super annoyed I tried to find where the pictures from the site came from later realizing that the lehengas and the models wearing them were taken from a well known brand- SABYASACHI. Therefore dear friends do not be fooled by their false marketing.

DON'T DEAL WITH THIS STUPID COMPANY

I had placed an oder on 18 Octoer and the same day I got a verification call from their team confirming the order under COD (CAsh on Delivery) and I confirmed it over the phone as well and the girl called me confirmed the delivery. After 3 days, again I got a call from teh same team confirming the order. Now, they are saying that it will take another 10 days to dispatch the order.
My dear friends, there are so many online companies available in the market where you can get the product in 3 working days insted of waiting for 15 days and several phone call verifications.
My suggestion is to go for a branded online shoping website instead of dealing with such unprofessional peoples.

I ordered what looked like a beautiful light orange lehenga with a beautiful green and golden threaded o embroidery but what i received looked nothing like that. They gave me a horrible deep orange lehenga with a light orange embroidery. They ask me to ship the parcel back to them via courier and all the changes for shipping back would be borne by me, and they say that they will refund my money into the wallet and i can order another dress using the walllet whose price would be equivalent to the one i have ordered one. They also say that the shipping charges are not included in the refund.
It is not advisable to purcahse anything from this website. They have a feature called 'live support ask us anything', but no one answers your queries. Even the customer care service is horrible with rude people. They either don't answer your call or don't reply properly. They're return process is so complicated and expensive that i have decided to retain the same product as they are asking me bear the shipping charges twice when there is absolutely no mistake from my side. Please refrain from making any purchase from this website.
My first purcahse here would be the last.