They offer a discount once a year and shut their site down so no one can place an order. The discount works for two days and their servers were down both days they offered the discount. Then, when the discount is no longer available, viola! Their website seems to magically work again. What a joke! I would not recommend Nike to anyone. Don't buy Nike products unless you absolutely have NO other choice!

I very like Nike company because it provides people with clothes and boots with a high quality. I wanted to acquire some new pair of air jordan. I save my money certainly for this goal. I saved all the money I had and decided to acquire a new pair of limited collection. I visited Nike website, found the pair which I needed and I ordered it. The new pair came to me just in couple of days and now I'm happy. I am really thankful to Nike company that it offers such great assortment, in my opinion, all companies should strive for such results as Nike have.

Would not even give 1 star, for such a big company they are an absolute joke!
Bought a pair of trainers in May that turned out to be faulty so returned them, still waiting for my refund, first they said it was a problem with the bank, then it was that it was bought in store so they would send me a gift receipt, when that didn't come they apologised and said they needed my bank details to issue the refund again another two week wait and nothing then they took my bank details stating they didn't have them again another 2 week wait and nothing, then they said there had been an error and again nothing! All in all this has been going on for 9 weeks, I have spoke to someone on the phone 3 times and live chat at least 10 and got absolute no where! I just want my money back!
I will never use Nike again!

Nike sent me the wrong size shoe and after being on phone with an incompetent "athlete " I was told they don't carry my size and I couldn't get my replacement until they received my wrong sized shoe. Not fair to customer when I paid for expedited shipping.

I purchased $250 pair Nike id looked exactly as ordered after 2 weeks wearing them only few times the bottom of the shoes started to literally coming off i just wear them on my days off and no running etc. the rubber on the bottom just started coming off and had to cut the loose parts off so i am not dragging pieces under shoe. Very disappointing if quality was what i thought "Nike" was i would purchased a few pair. Timothy rollo

Sometimes they have good goods sometimes not for example the last purchase of air jordan was a catastrophe after two outings in the city the sole of the left one came off so i lost 130 euros for nothing

This is my first experience of buying shoes, brand Nike, to my great regret, negative. I paid for the brand, but not for the quality. And to my surprise, Nike does not care about customer support at all. I bought a month ago sneakers, in the Nike brand store, Riad, Saudi Arabia, after three days the fabric on one of them began to creep away.
When I went to the store, asked to give money or replace shoes for another model, they simply refused me. Then I wrote to Nike, where they said that they could not help me in any way, so I didn't buy them online and gave me the distributor's phone number, but no one there answered, I turned to Nike for the second time, asked, give me the contact of a specific person who can help me, but this time they just ignored me. I urge all fans of Nike, look at the quality, not the brand. Because I threw out my money, wasted time and got a lot of negative emotions when buying a Nike brand!

The only reason I ordered from NIKE.com was because I had 2 gift certificates and do not live near a Nike store. I ordered a size 10.5 in a particular shoe and received an 11.5 in a totally different shoe. The box did not come with a return label because, you are not supposed to be able to return anything if you use gift cards. I don't understand that because it should not matter if you use gift cards or not. I called customer service after many minutes she sends me an email to print off a return label. When I clicked on the link it does not work and she send me another email with a link and an adobe download that is old and not compatible with my computer. Now she has to mail me the label. I would just cancel altogether but I want to use the gift certificates. She also told me the name of the wrong shoes that were delivered, I have no idea how she knew. And if she knew should that flag that they are not the right item being sent?
Horrible customer service, such a hassle!

I'm not to pleased with all the tapered leg style of pant that not only Nike but all workout pants are doing. Nike could do themselves a service by providing the older style strait leg style of workout pants, this is something I've had several conversations and seen plenty of reviews for this but nobody seems to be listening. Bring back the strait leg style for crying out loud.

I'm a shoe lover, and I love quality shoes I must confess and Nike has been one of my favorite since day 1, using the app to order has been helpful even though my order might get delayed due to some reasons understandable. I love you guys

The sneaker app is the biggest scam in the world from Nike. I was on at 10 o'clock. It didn't even reach 1001 five minutes later said sneakers were sold out I can show you in the last year. I never won a room with a lease on any sneaker, that is a hot sneaker. Any sneaker that I get I can go the next day on their website and it's still available. Those are the ones you win. Look up in the left-hand corner you can see what time I put it in the biggest scam in the world needs everybody to get together and band the Nike app.

They are quick to get you off the phone telling you anything you want to hear. I have been waiting for over three weeks for two refunds in the amount of $207.58. Customer service only refunded me for one amount and keeps telling me that the other is coming when nothing has been refunded into my account. Most of the reps are not trained well and does not know how to handle calls properly. Two of my items were stolen off my porch and returned to a store, of which they have no ability to tell me which store so I can go to the store and ask for the tapes. They told me to file a police report and a report with FEDEX in order to receive my money back. Which I did so that same day, I was a regular customer with nike.com and after this experience I will never buy anything from them.

Sneakers are very comfortable and relax your feet. Their sportswear not only looks great it feels great too. I absolutely love their hoodies! If you are looking for quality shoes, cloths and sportswear Nike is the way to go.

These people are literally the worst all I wanted to do was cancel immediately after as there was an error they took an hour to answer the phone is it all after 30 minutes you can't cancel it and there's nothing that can be done to undo or six this one literally there is they just want you to suffer