The company has garnered a mixed reputation among its customers. On the positive side, many users appreciate the platform's effectiveness in enhancing business visibility and driving targeted traffic, with some reporting increased customer engagement and satisfaction. However, significant concerns arise regarding customer service and accuracy, with multiple complaints about unauthorized listings, misinformation, and unresponsive support. Customers express frustration over the platform's review policies, alleging censorship of honest feedback. Overall, while the service shows potential for business promotion, it faces challenges in maintaining trust and providing reliable customer support.
This summary is generated by AI, based on text from customer reviews
I stumbled across NiceLocal by accident and found that a profile - an inaccurate one - had been created about my business on their site.
This profile / advertising page was not written by me and at no point did they request my permission to create it.
I have written to them to remove it using two mediums, they responded to one of my messages, not the other.
They have yet to remove the listing as per my requests.
I've liked Nicelocal for its simplicity and convenience, ever since I first arrived in Delhi and was regularly searching for various businesses. Thank you for all you do!
Thank you for sharing your thoughts on our service, Arun!
Since last year, whenever I've need to go somewhere to relax or for medical treatment, I search on Nicelocal. There you can read reviews and see what offers are available. It also has lots of convenient filters.
We are very happy to hear from you and your experience with our service, Michael!
I had put a genuine experience of a college, this moderator of nice local had removed. This site promote only positive reviews. Total absurd
We are sorry that your review was not published on Nicelocal. It may not have complied with our moderation rules. To learn why it did not pass moderation, please email us at content@nicelocal.com. Every review left matters both to us and to our partners!
Scam Indian based website stealing info from google profiles and reposting but with lower review ratings despite no actual negative reviews, damaging businesses.
Have requested to be removed and no response.
Will be seeking legal advice
Please contact us again regarding removal of the requested information at content@nicelocal.com
We are prepared to delete the information within a reasonable time, if necessary
I recently learned that my restaurant was on Nicelocal. For me as a business owner, Nicelocal is the easiest way to promote my business, just by populating my profile with information that potential guests may find useful.
Thank You! We are so happy to hear you are enjoying our platform. Thanks for top rating
This company seems to have stolen the info of my legit Google business listing and then created a bogus profile on their platform with outdated pictures and a lower overall rating. As other reviewers wrote above, I suspect that they are trying to sell their advertising services with this fraudulent technique.
Deceptive and frustrating!
I would like them to delete this bogus profile on their platform. But I do not trust them and therefore do not want to register or create an account with them. I am posting a screenshot of below. I am a massage therapist based in Montreal, with a five rating listing on Google. I suspect that because the original content of my website is in French, they have also created this random and weird English description of my business which is innacurate.
Dear Valerie,
Nicelocal is a search engine platform that helps users to connect with various businesses. Like other search engines, we merely provide listing services for visitors to the website and just feature your name, your photos, and information about your business on the website, as obtained from open public resources, without creating any confusion regarding your ownership of your intellectual property.
In view of the above, we are prepared to delete the information within a reasonable time, if necessary.
Please contact us regarding removal of the requested information at content@nicelocal.com
In my opinion it's a useful service if you need to find reviews or information about any organization. Nicelocal always provides information that's as accurate and detailed as possible.
Dear Manoj
Your words mean a lot. Thank you for sharing and for the rating!
The Nicelocal site is very clear and easy to use. I've had it bookmarked for ages and I go on there a lot. It has all the up-to-date information, convenient search, filters - in short, it's awesome that a site like that exists!
Thank you so much for your kind words. Thank you for this awesome review! We're here for you!
There are loads of reviews on there, plus photos and all the information about whichever organization you need. I've found a couple of excellent restaurants there, and a good dentist. The search is easy, fast and convenient. Setting up filters is easy. They've done everything they could to help people find the right service without needing to do a lot of work.
Dear Kevin,
Thank you so much for your kind words and rating! Wishing you only the best!
Nicelocal isn't a bad service for promotion. Our beauty salon has a page on there. In a few months we've acquired several new regular clients. Lots of people buy gift certificates from us for their friends.
Dear Customer, Thanks for taking the time to share your thoughts and rating! We will surely keep it up!
I adore Nicelocal, I always look on there for up-to-date information and the reviews have never misled me yet. So it's my most visited site in my browser.
Dear Customer, Thank You for taking the time to rate your experience on Nicelocal
Whether I'm looking for a hairdresser or a good masseur, they've got the most up-to-date information on Nicelocal. It's a shame the owners don't always update their current information on time, but usually everything is right as regards prices, services and opening hours.
Dear Customer, your comments and positive experience mean a lot to us. Thank you for sharing!
Easy search, good filters - it's awesome, in other words. Since I discovered it I've needed to spend much less time searching for the organizations etc I need. There's a lot of up-to-date information on the platform. Another cool thing is that you can read reviews on there and find all the up-to-date information.
Thank you so much for these wonderful words and rating! It means a lot. Thanks again!
They steal your info and add it to there scam site and give you a low star rating to get you to pay them to increase it. Absolutely disgusting.
Dear Customer!
If you have questions about a specific rating or review, you should report us about it for evaluation. Please contact us via email address content@nicelocal.com
I look on Nicelocal from time to time to read the reviews or find an organization I need. It's very convenient to have all the essential information collected together in one place. The site is really convenient to use.
That's great to hear! Thank you for sharing and your rating!
My cosmetics practice has got to be well-known. My clients post reviews and share recommendations. It works like word of mouth. If one person says something nice, somebody else gets interested. I like working with Nicelocal - it's a convenient site, easy user interface, it never crashes. It's all just simple and easy.
Thank you very much for joining our platform and for leaving such a beautiful review!
We're on Nicelocal for free. The page for our company has a tasteful, high-quality design. All the information a client might need is there. We were pleasantly surprised that a few of our clients have actually come to us thanks to the site.
Thank you for writing a review and sharing your experience!
Nicelocal copies reviews from google and claim that customers put the review in their website. The biggest problem is that Nicelocal doesn't copy all the ratings for example those who only gave rating but didn't write any details. Therefore their total rating for the businesses are completely wrong.
Dear Sara!
If you have questions about a specific rating or review, you should report us about it for evaluation. Please contact us via email address content@nicelocal.com
I don't understand why Nice local is 'advertising' on my behalf or where they get their information from. I haven't asked them to or given them any information- resulting in wrong information! Personal details which my clients don't need to know are on the add and It's impossible to get anyone to take it all off. Leaving a review is my last hope of getting intouch. Ive emailed 3 times, clearly they need to advertise for themselves
Dear Sarah! Sorry for delay!
Please contact us via email address content@nicelocal.com
Answer: Hi, Kathleen. Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list and promote their business by registering to the platform. We respect all our users, respect their privacy and do nothing illegal. If you have any questions, please email us at content@nicelocal.com for more details. Have a good day!
Answer: You probably can't :) I write Nicelocal reviews all the time, and if I don't like something about a business, I'm not shy about it. All my Nicelocal reviews are still up, so I'm pretty sure Nicelocal doesn't take down negative reviews for money. My only suggestion is to improve your service and leave a tasteful responses to the negative Nicelocal review :)
Answer: Hi, Justin. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Answer: Hi, Barbara. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Please contact us again regarding removal of the requested information at content@nicelocal.com
We are prepared to delete the information within a reasonable time, if necessary