The company has garnered a mixed reputation among its customers. On the positive side, many users appreciate the platform's effectiveness in enhancing business visibility and driving targeted traffic, with some reporting increased customer engagement and satisfaction. However, significant concerns arise regarding customer service and accuracy, with multiple complaints about unauthorized listings, misinformation, and unresponsive support. Customers express frustration over the platform's review policies, alleging censorship of honest feedback. Overall, while the service shows potential for business promotion, it faces challenges in maintaining trust and providing reliable customer support.
This summary is generated by AI, based on text from customer reviews
Their site literally shows two of my 5* Google reviews, but puts the rating at 3.5. Hurtful to my business and it's not based on anything real.
Helped our beauty salon become known in our area! After we upgraded to a premium listing, our salon's card transformed visually and began regularly appearing in the top results of the directory. Now we have a good, steady flow of clients, and profits are on the rise. The money we invested in premium service has paid off.
Thank you very much for publicly sharing your experience with our service!
We have heard a name for the first time of nice local. We are unhappy as they listed our business without our knowledge and rated it moderate. This is not acceptable from worldwide company atleast. I have put up my query for the same on website as well.
Nicelocal is a search engine platform that helps users to connect with various businesses. Like other search engines, we merely provide listing services for visitors to the website and just feature your name, your photos, and information about your business and trademarks on the website, as obtained from open public resources, without creating any confusion regarding your ownership of your intellectual property.
In view of the above, we are prepared to delete the information within a reasonable time, if necessary.
Please contact us regarding removal of the requested information at content@nicelocal.com
User-friendly website interface, logical navigation. We started working with Nicelocal only recently, but already we're seeing results. Several customers have already told us that they learned of our salon on the website. Not bad for a new platform — there's a lot to like. Now I'm thinking about getting even more serious about developing our Nicelocal presence with a more expensive package.
Thank you very much for the kind words, Emma! We are happy that you have trusted us with your salon
They seeded a 'review' site with stale data scraped from google, put up a pretty UI with a bunch of buttons that don't work and broken features. They don't really offer any info that isn't already on Google etc but hey they're on top of their SEO game
This is a classic impersonation scam, all window dressing no substance, the brand is called "Nicelocal" but there's obviously nothing 'nice' or 'local' about it, it's the same issue with the Yelp business model, they'll never explicitly say "pay to show/hide reviews" they just have some arcane 'advanced algorithm' that decides to show/hide reviews randomly and force businesses to pay for extra consulting/features for to manage 'online reputation success' or whatever
Don't support businesses like these and i'd be careful giving them money or data
Nicelocal is a local search tool that lists important information about the local business, such as addresses, photos, contact details, and ratings and reviews, allowing people to find the goods and services they need in their area. It can help in easily finding restaurants, shops, auto repair, beauty salons, medical centers, and fitness clubs. For the owners of small and medium-sized businesses, our website is a lead generation service
Write random reviews and ratings just to fill webspace without any knowledge of what is being reviewed. It seems quite useless and detrimental this way.
Dear Tommaso!
If you have questions about a specific rating or review, you should report it to us for evaluation. Please contact us via email at content@nicelocal.com
Some appreciative customers left positive reviews on the Nicelocal website; it was purely by chance that we found our beauty salon's card at all. We thought, why not clean it up nicely so that it starts attracting new customers for us?
We allowes ourselves the luxery of paid promotion, as it opens up more opportunities. Since our launch, our customer numbers are UP 10 percent.
We are extremely happy to hear about your experience with our platform! We are glad to hear how easy it was for you to work with us
They will not allow you to post comments that is telling the truth about the company. If your willing to lie or post a good review it's approved but if you state how the company has issues they will send you a message rejecting your review. Then tell you it was an offense ive comment and they can't post it. My comment "I don't like the way this company handles their issues" nothing in this was obscene or held foul language according to the reason they rejected my reviews. So all you will get from there website is lies
Your review may be removed if it does not comply with the moderation rules of our service. If you think that your review complies with all the rules, write to our moderators at content@nicelocal so that they can re-evaluate it. If the review was deleted by mistake, it will be restored.
Our salon had a card on the Nicelocal website. But we didn't really spend time on it, until several clients said they had found our salon's info on Nicelocal. We immediately ordered premium promotion. It's quite convenient, the card immediately looks different, and banners for similar businesses are removed from the page.
Thank you for the awesome review!
I have just noticed these guys have taken photos from my landscaping business and put them on their website as well as changing the services I provide. I have not asked for this and have emailed asking for it to be removed as this is illegal. Lets see what they do...
The information specified will be removed within the time specified by applicable law or within a reasonable time.
You may contact us any content-related information at content@nicelocal.com
Very inauthentic. What have u bought from us to rate? Provide details. Provide customer name and details. Why r u copying our information without any prior intimation
Nicelocal is a search platform that makes it easy for users to connect with various businesses.
Like other search engines, we just provide listing services to site visitors and just post your name, information about your business from public open source resources, without creating any confusion about your ownership of those trademarks.
We do not claim ownership of any right, title or interest in your data and trademarks, nor do we claim that your ownership or intellectual property rights have passed to us.
Given the above, we understand that the the foregoing use doesn't conflict with your rights or any applicable laws, and therefore the claim of infringement is incorrect.
We would like to inform you that we believe that such trademark use is legal and in compliance with applicable law, as we obtained it from publicly available public resources and does not violate your rights protected by such trademark.
In light of the above, we are prepared to remove the information immediately, if necessary. You may contact us any content-related information at content@nicelocal.com
Not a bad platform; the interface is simplicity itself. Sometimes I contact support if technical issues arise.
I always monitor reviews and competitor pricing. I like everything here. We purchased the Premium promotion, which expanded our potential to attract customers.
We are happy to hear about your evaluation of our services. Thank you for choosing Nicelocal!
Poor information
This company displays reviews which they have lifted from other websites, but have not kept them up to date, showing incorrect rating for companies, would suggest very poor management. And would pay very little attention to the information they display.
You can edit information about the business yourself in your business account. If you have questions about a specific rating or review, you should report it to us for evaluation. Please contact us via email at content@nicelocal.com
Company cards always include lots of useful information, including customer reviews, which enable you to draw some conclusions about a given business. For me, Nicelocal is currently the best directory around for finding services.
Thank you for sharing your experience with our service, we are very happy that you were left satisfied!
Several of our salon clients learned about us from Nicelocal. Even when we were using the site for free it brought us new people, and since we switched to Premium things have gotten even better. The price is reasonable; it pays for itself in short order, so I'm perfectly satisfied with everything in that regard.
Thank you for leaving this positive review, Jerry!
Self-professed review platform with review ratings based on nothing from the web (not from Google or Facebook). No contact information to indicate how to have them remove my business listing.
Nicelocal is a search platform that makes it easy for users to connect with various businesses.
Like other search engines, we just provide listing services to site visitors and just post your name, information about your business from public open source resources, without creating any confusion about your ownership of those trademarks.
We do not claim ownership of any right, title or interest in your data and trademarks, nor do we claim that your ownership or intellectual property rights have passed to us.
In light of the above, we are prepared to remove the information, if necessary. You may contact us any content-related information at content@nicelocal.com
"Nicelocal" seems to have lifted info off of a legitimate listing for our business, and created their own parasitic "listing" which we have not approved, and want nothing to do with. They have added additional inaccurate information. I have emailed twice to request that this listing be removed. No response. How is this legal or ethical? Like most scam sites, there is no owner information listed or legitimate way to contact them. It may take a class action suit to stop them.
We are very sorry for that! Please email us at content@nicelocal.com with a link to the business's page
I liked the Premium package on Nicelocal — they really do bring in the clients. I have a small beauty salon; we opened not too long ago. We had very few clients, but after the Nicelocal managers put together a card for me our customer base slowly began to increase. A chain reaction followed: several people came to us through Nicelocal, left reviews, and told their friends. We also ran a "bring a friend" promotion. Eventually the salon started booking solid even several days in advance. The features are good, clear, and simple. I'm quite satisfied.
Thank you for sharing such an amazing experience about our service, we are happy to have you on board!
I just recently noticed this so call review website pop up in my google reviews. They are posting inaccurate and misleading information about my business (in Toronto). I have worked hard to maintain a 5* google rating but somehow on their site we're at 4.7 and ALL reviews were pulled from google. How in the hell is that possible? How do I go about removing all of my business info from their site. My next move is to report them to the Better Business Bureau.
Thank you for reporting the error! We are very sorry for that! Please contact us via email at content@nicelocal.com
Thanks to Nicelocal, my dental office has become more visible to clients. I ordered Premium on the website. The price was attractive. They asked me for some information, which they themselves then entered on the website to make my card even more attractive. Clients started showing up. I ask everyone how they learned about us — Nicelocal, they say. I also regularly respond to reviews, so people can see that I care.
Thank you for sharing your thoughts on our service! We are happy to hear that you are satisfied with Nicelocal.
Answer: Hi, Kathleen. Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list and promote their business by registering to the platform. We respect all our users, respect their privacy and do nothing illegal. If you have any questions, please email us at content@nicelocal.com for more details. Have a good day!
Answer: You probably can't :) I write Nicelocal reviews all the time, and if I don't like something about a business, I'm not shy about it. All my Nicelocal reviews are still up, so I'm pretty sure Nicelocal doesn't take down negative reviews for money. My only suggestion is to improve your service and leave a tasteful responses to the negative Nicelocal review :)
Answer: Hi, Justin. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Answer: Hi, Barbara. The rating is set by customers who have used the services of your company. Nicelocal only moderate reviews. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!
Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list, market and promote their business by registering to the platform.
If you have questions about a specific rating or review, you should report it to us for evaluation. Please contact us via email at content@nicelocal.com