• Laptop Keyboard

Laptop Keyboard

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Overview

Laptop Keyboard has a rating of 4.41 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Laptop Keyboard ranks 27th among Laptops sites.

  • Service
    19
  • Value
    18
  • Shipping
    16
  • Returns
    11
  • Quality
    15
Positive reviews (last 12 months): 50%
Positive
1
Neutral
1
Negative
0
See all photos
How would you rate Laptop Keyboard?
Top Positive Review

“Fast shipment and excellent service”

Jack S.
11/27/20

It's difficult finding spare parts for a laptop. Manufacturers expect you just to purchase a new one every few years when the one in your possession will do just fine. It's great see that companies such as this further invest in consumers. I purchased a keyboard for my laptop which was only 6 years old. This company was about to provide an affordable solution in little to no time at all. I'm very thankful to have found them. Thank you!

Top Critical Review

“Keyboard ordered in February 2022 never received”

Mario L.
7/31/22

I ordered a laptop keyboard and was notified that the keyboard was shipped with express shipping on Feb 15 2022. The keyboard never arrived. After a short time of being assured that the keyboard will arrive and it is delayed due to covid, the keyboard did not arrive and NewLaptopKeyboard.com stopped responding and did not issue refund and just kept the money without sending anything. Recommend to stay away from this vendor.

Reviews (27)

Rating

Timeframe

Other

Thumbnail of user jacks1154
1 review
0 helpful votes
November 27th, 2020

It's difficult finding spare parts for a laptop. Manufacturers expect you just to purchase a new one every few years when the one in your possession will do just fine. It's great see that companies such as this further invest in consumers. I purchased a keyboard for my laptop which was only 6 years old. This company was about to provide an affordable solution in little to no time at all. I'm very thankful to have found them. Thank you!

Thumbnail of user pierrec79
1 review
0 helpful votes
December 20th, 2021

Was a real struggle to find a replacement keyboard for my panasonic toughbook I was repairing as my old keyboard was not working at all (I probably got water into it), but this website was able to provide the exact one I needed.

Arrived quite quickly, and the new keyboard replacement worked perfectly with zero issues.
All in all, very happy with my purchase and they have a good customer service, If I had portable device needing a new keyboard I would definitely look to New Laptop Keyboard.com as my first bet.

Products used:
Keyboard for Panasonic Toughbook CF-MX4

Service
Shipping
Quality
Thumbnail of user stjepkom
1 review
0 helpful votes
July 6th, 2021

In short, 5 star for communication, fast delivery (with Dutch post from China) and quality product. I received new genuine keyboard, easy replacement and my laptop is like new one again. The most sincere recommendations to anyone who needs a new keyboard.

Thumbnail of user julianl65
1 review
0 helpful votes
March 25th, 2021

I contacted NewLaptopKeyboard about obtaining a replacement for an old Panasonic laptop keyboard I had spilt some water on. I ordered online via PayPal, so I trusted they were a good company. They came back to me quickly to tell me the OEM keyboard was no longer available, but proposed an alternative possible solution. Unfortunately, this didn't work for me, but they gave me a full refund and funds were back in my account within 48 hours. I'd definitely use them again, but I will be more careful with my keyboards in future!

Service
Value
Thumbnail of user ingilr
1 review
0 helpful votes
January 17th, 2021

I had a delivery problem, but they responded very fast and reliable!

Not only the product but also packaging is perfect.

Products used:
Laptop keyboard

Service
Value
Shipping
Returns
Quality
Thumbnail of user patrickr479
1 review
0 helpful votes
July 7th, 2021

I have been in contact with Joe from newlaptopkeyboard.com for some weeks now. The response time to my several emails has always been very short, which is very positive! Also, I did buy something which at the end was not suitable for me, so Joe refunded me without any problem. Perfect!

I'm really happy with this service, that why 5 stars.

Service
Value
Returns
Quality
Thumbnail of user piotrw17
1 review
0 helpful votes
March 9th, 2021
Verified purchase

Keyboard working great and received in a timely manner. No problems at all and good customer communication.

Service
Value
Shipping
Quality
Thumbnail of user mariol266
1 review
0 helpful votes
July 31st, 2022
Verified purchase

I ordered a laptop keyboard and was notified that the keyboard was shipped with express shipping on Feb 15 2022. The keyboard never arrived. After a short time of being assured that the keyboard will arrive and it is delayed due to covid, the keyboard did not arrive and NewLaptopKeyboard.com stopped responding and did not issue refund and just kept the money without sending anything. Recommend to stay away from this vendor.

Tip for consumers:
Proceed with caution as you may not receive your order and lose your money

Products used:
I ordered a new keyboard from a different company in the UK

Service
Value
Shipping
Returns
Quality
Thumbnail of user arsp
1 review
0 helpful votes
January 15th, 2021

Received keyboard, that I couldn't find anywhere else. Slightly different from what was ordered, no backlights, but it fits anyway. Asked for a refund and got it next day. Returned them 50%

Products used:
Keyboard

Service
Value
Shipping
Returns
Quality
Thumbnail of user donm803
1 review
0 helpful votes
March 17th, 2022

I ordered a keyboard on their website with a price of $70. Less than an hour later I received an email saying it would be another $47. So you don't keep your website up to date? I would have willingly paid the full amount if that is what had been listed but I don't do bait and switch. I was also surprised that they don't have any kind of expedited shipping.

Tip for consumers:
Don't.

Products used:
I canceled the order as it was bait and switch on the price.

Service
Thumbnail of user davef515
1 review
0 helpful votes
September 15th, 2021

I ordered a new HP laptop keyboard and specified that it must be a UK version. The team at newlaptopkeyboard were excellent they asked me for a photo of front and back of old one which I sent and they came back to me saying I needed to pay some extra air freight fees of £8.40 which was fine so I paid up and confirmed the funds had been sent by PayPal. I got and email from Joe there saying that they didn't have any in stock and asked whether I wanted a refund or to wait. I asked for a refund and got it the same day. Excellent service and superb customer care, highly rated in a world of unknowns!

Products used:
HP laptop keyboard replacement

Service
Value
Returns
Thumbnail of user mattiam9
1 review
0 helpful votes
November 18th, 2022

I finally found a proper keyboard replacement for my notebook here. The price was fair considered the scarcity of the product and it was delivered on time (a couple of weeks) with tracking all the way. Overall very satisfied with the experience.

Products used:
Laptop keyboard

Service
Value
Shipping
Returns
Quality
Thumbnail of user bencee
2 reviews
0 helpful votes
April 7th, 2021

The staff is very helping and answers every question. The quality of product is excellent and the shipping is tracked. I recommend them.

Service
Value
Shipping
Quality
Thumbnail of user bogdang9
1 review
0 helpful votes
December 7th, 2021

Good communication before the purchase. The package arrived well and product was as described. Can only recommend.

Products used:
Laptop keyboard

Service
Value
Shipping
Returns
Quality
Thumbnail of user hiroyukio2
1 review
0 helpful votes
August 12th, 2021

I can get Japanese layout keyboard. Same as original PC.
Just replace it. Fitting and function good.

Products used:
Laptop PC

Service
Value
Shipping
Returns
Quality
Thumbnail of user viniciosr
1 review
0 helpful votes
September 14th, 2021

I order a keyboard for a acer s5 371, posted to Brazil... It arrived well packed and working, the only note I would make is that it took longer to arrive than they originally announced on their website. Their costumer service, was fairly responsive (replies was generally within 24hrs).

Overall, 8/10

Service
Value
Shipping
Quality
Thumbnail of user leoa67
1 review
0 helpful votes
August 5th, 2020

The Service is good, the Keyboard did not fit sadly, but they refunded me including shipping cost back. Emails get answered quickly.

Thumbnail of user howardw230
1 review
0 helpful votes
September 9th, 2021

I needed an unusual keyboard for a gaming laptop. These guys were very helpful and supportive through the process of finding and ordering the replacement. I would add that they were attentive to my order and even corrected my order error and were very helpful in finding a new laptop keyboard. All in all I am very satisfied!

Products used:
laptop keyboard

Service
Value
Shipping
Returns
Thumbnail of user juliom133
1 review
0 helpful votes
December 1st, 2020

I made a purchase of a keyboard that finally was not in stock.
They contacted me to explain the problem and offered me an alternative or a refund.
I needed they keyboard in my language, so I chose the refund, which was done a short time after (full refund).
Having a new need, I would purchase in this site.
Fully recommended.
Julio Mendez

Thumbnail of user guiltynl
1 review
0 helpful votes
March 28th, 2023

All went very well. There was a small issue with the product, but they solved it to 100% satisfaction. Thank you! Tim

Thumbnail of user michaelh2391
2 reviews
1 helpful vote
August 17th, 2020

I purchased a keyboard and needed some help. The support team is very friendly and helpful. Answers came very fast. I would definitely buy a keyboard again. Thank you very much!

Thumbnail of user jdhhdb
1 review
0 helpful votes
August 10th, 2021

The correct keyboard came in good shape and in a timely manner! Good communication. Thank you! :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user alpa3
1 review
0 helpful votes
January 23rd, 2021

Very good communication, fast response, fast shipping and good price. You can shop with 100% confidence.

Service
Value
Shipping
Returns
Quality
Thumbnail of user luisl255
2 reviews
0 helpful votes
April 9th, 2021

The product arrived very well packed and the support team was very helpful. I'm extremely satisfied and recommend

Service
Value
Shipping
Quality
Thumbnail of user martinh500
1 review
0 helpful votes
December 3rd, 2021

I needed a new keyboard for my laptop and found this store via google search. Ordered the keyboard i wanted. A shop employee (Joe) contacted me and asked for pictures (front and back) of my old keyboard to make sure I ordered the right one. H ealso pointed out that the Keyboard I ordered is a US configuration. Sadly I needed a german configuration which was not avaliable. But no worries I got a full refund.
Very quick response. All took place in 2 days. Refund via paypal.
This is what customer support and assitance should be like. Eventough I didnt buy anything, everthing was fully professional.

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