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Newage ProductsReviews 288

3.4
How would you rate Newage Products?
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Newage Products Reviews Summary

Newage Products has a rating of 3.4 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Newage Products most frequently mention customer service, outdoor kitchen and garage cabinets. Newage Products ranks 2nd among Cabinets sites.

service
183
value
158
shipping
111
returns
50
quality
102
This company responds to reviews on average within 16 days
Texas
1 review
3 helpful votes
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Poor Buying Experience
October 15, 2021

I rate the NewAge products, that I have received so far, a 5. They are well constructed and of high quality. I rate my overall buying experience a 1.

I ordered a Pro Series 6 Piece Cabinet Set on August 27,2021. I received 5 of the pieces on September 18,2021 but did not receive the Pro Series 5-drawer Tool Cabinet in the set.

Receive an email on September 14,2021 that the Pro Series 5-drawer Tool Cabinet had shipped with estimated delivery date of Sep 08,2021 - Sep 24,2021.

I started contacting both NewAge and their shipper NDS on September 29,2021. For two weeks the only status I can get is it is "in transit" or we are looking into it and will have an answer in 24-48 hours. I finally got a reply that "NSD is unable to locate the shipment" and another please give us 24 hours.

I was planning on buying more cabinets to complete my garage make over but not willing to deal with these delays in receiving a order.

NewAge would not post this review on their Website.

Date of experience: October 15, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Mike, we are very sorry for the trouble you went through and we hope you are enjoying your purchase. Thank you for choosing NewAge Products.

Michigan
1 review
0 helpful votes
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Sandstone Tile
October 17, 2021

I was looking for a quality product that would hold up to the vigorous foot traffic at a commercial site, heavy foot traffic with a lot of debris on footwear, it has been almost one year of usage and the product is holding up better than anticipated, easy to install and maintain

Date of experience: October 15, 2021
NewAge P. — Newage Products Rep
over a year old

Hello David, thank you so much for sharing the 5-star review for your purchase, we thank you for your feedback and thank you for choosing NewAge Products.

California
1 review
0 helpful votes
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Great customer service
October 15, 2021

My Sales consultant Rashmi Lathi was great, she helped me through the order providing answers to all my questions, as well as appropriate suggestions along the way.
Only one issue that is paying the full price for an order that will not be in stock for 6 months...

Date of experience: October 14, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Anthony, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Rashmi was able to make your experience great :) Thank you for choosing NewAge Products.

District of Columbia
1 review
0 helpful votes
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I wanted to make some modifications to my garage setup. A super helpful Newage employee named Vishakha T. Helped me redesign my setup so that it was more space efficient. Additionally, her redesign allowed me to purchase more complete sets - ultimately giving me more cabinets for the same money. I am super thankful for all her help!

Date of experience: October 14, 2021
NewAge P. — Newage Products Rep
over a year old

Hey there, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Vishakha was able to make your experience great :) Thank you for choosing NewAge Products.

New York
1 review
3 helpful votes
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Waiting for grill. Cabinet I order in March? Grill was April then June then Aug then oct latest not 2022? This is ridiculous

Date of experience: October 14, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Joseph, we are so sorry for the delay that occured with your order. Due to the global supply chain strain that is affecting multiple businesses, it is taking longer for us to get our product from our factories. Thank you for your patience and understanding.

Illinois
1 review
0 helpful votes
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Slat wall
October 15, 2021

The newage slat wall was easy to cut and install. Slats are sturdy with a nice finish. Purchase multiple bins and hooks to complete installation

Date of experience: October 13, 2021
NewAge P. — Newage Products Rep
over a year old

Hello there, thank you so much for leaving the 5-star review for your purchase. We thank you for your feedback and for choosing NewAge Products.

Texas
1 review
0 helpful votes
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Live chat with navneet G
October 15, 2021

Fast respond an very helpful and trying their best to help as much they can, friendly, they help me with my order and trying to get me my order in the right time thank you soo much

Date of experience: October 13, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Suhad, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Navneet was able to make your experience great :) Thank you for choosing NewAge Products.

Wisconsin
1 review
0 helpful votes
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I really *love* my NewAge cabinets! Nothing but compliments whenever anyone checks out my super-cool garage! But... I do find it a bit annoying that getting more of the same model is over a YEAR wait for cabinets. Maybe there are factors like supply-line, covid, etc... but it still sucks to wait so long for such a big ticket item; one that isn't exactly a microprocessor! LOL! Anywho, they'll be worth the wait, and the online rep who was very straightforward about the prospective wait time is especially appreciated. Rather have the hard truth, instead of false promises and a lot of waiting! In the end, I'll eventually complete my garage, and all of the waiting shall be forgotten... yes!

Date of experience: October 12, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Alex, thank you so much for leaving the 4-star review for your purchase. We thank you for your patience and understanding during the delay and thank you for choosing NewAge Products.

Georgia
2 reviews
0 helpful votes
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We wanted to expand our kitchen on the smaller side, to the right of the sink. We found the New Age 7-piece "Wine Bar" to be the perfect dimension. Ordered it from an online photo without ever seeing it in person. Arrived on time and in perfect condition. Fit together like a glove. We are very pleased with the quality of the whole project. We even liked the (supplied) handles SO MUCH that we reached out to the company and Manju Duraisingam, a Sales & Design Consultant, not only helped us order an entire set for the rest of the kitchen, but also got us templates to make the installation perfect. We highly recommend the products and the company.

Date of experience: October 12, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Jonathan, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Manju was able to make your experience great :) Thank you for choosing NewAge Products.

Arizona
1 review
0 helpful votes
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Rashmi, was very helpful understanding the process of the order and best use for our space.
Even thought delivery is 2 months away I hope it arrives on as quoted. So many options is great

Date of experience: October 12, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Manny, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Rashmi was able to make your experience great :) Thank you for choosing NewAge Products.

New Mexico
1 review
0 helpful votes
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Rashmi rocks!
October 13, 2021

What a wonderful experience to have her involved in my purchase. She was very professional, knew the Newage internal information system, displayed an amazing amount of patience, and had very detailed product knowledge. She had it all! Thank you, Rashmi!

Date of experience: October 12, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Joe, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Rashmi was able to make your experience great :) Thank you for choosing NewAge Products.

Canada
1 review
0 helpful votes
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Excellent service Riddhi
October 11, 2021

Had two useful meetings resulting in the desired design and a clear order of the required products and services. Courteous and competent.

Date of experience: October 11, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Robert, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Riddhi was able to make your experience great :) Thank you for choosing NewAge Products.

New Mexico
1 review
0 helpful votes
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Vishakha did an absolutely amazing job not only planning and designing our cabinet space in our garage but also working to help keep us within our budget. She was very personable and understood our needs and what we needed to design. Thank you so much for all of your assistance. We are so excited!

Date of experience: October 11, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Audra, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Vishakha was able to make your experience great :) Thank you for choosing NewAge Products.

New York
1 review
0 helpful votes
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Excellent Customer Service
October 6, 2021

I was interested in some Newage garage cabinetry and Rashmi in sales/customer service went over and above to help me figure out which would be best for me and to get me a great price. Thanks Rashmi! I'd definitely recommend these guys for your storage solutions. I look forward to updating this review once I receive my delivery.

Date of experience: October 6, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Gary, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Rashmi was able to make your experience great :) Thank you for choosing NewAge Products.

Illinois
1 review
0 helpful votes
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Great Service
October 6, 2021

Saif provided great service and helped me design my home bar. It was super simple and very convenient. He designed exactly what I wanted and I was unable to find anything else with as good service or convenience.

Date of experience: October 6, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Christopher, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Saif was able to make your experience great :) Thank you for choosing NewAge Products.

Georgia
1 review
0 helpful votes
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Out doors kitchen
October 6, 2021

I worked with Gavin Dcunha, he did a great job in designing and selecting out doors kitchen configuration and cabinets, Highly recommended his expertise.

Date of experience: October 5, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Parvez, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Gavin was able to make your experience great :) Thank you for choosing NewAge Products.

Texas
2 reviews
0 helpful votes
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SHARVARI HELP!
October 5, 2021

My order was large and complicated. I did rough draft after rough draft until my design was what I thought would be optimal for my garage remodel. The website took a bit of getting use to but once understood, finding dimensions and product choices became easier. Actually ordering was somewhat daunting after being mentally exhausted from design fatigue. I had my products already lined up on the website and continued to add more but some items dropped off without me picking it up except for the "grand total" change. So all of this was a preamble as to why I needed and greatly appreciated the incredible help of your agent SHARVARI! She saved the day by her vigilance and attention to detail on the intricacies of my product list/desires and ensuring a perfect New Age Garage Cabinetry/Shelved/Slatwall and Accessories order. Thank you so very much for the help!

Date of experience: October 4, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Keith, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Sharvari was able to make your experience great :) Thank you for choosing NewAge Products.

Texas
1 review
1 helpful vote
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Before I purchased my New Age products I contacted SHARVARI with the design service who was amazing at fitting in the the right products in my space. We agreed on a design, she listed the items and helped with the purchase. I would use this service again.

Date of experience: October 3, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Charles, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Sharvari was able to make your experience great :) Thank you for choosing NewAge Products.

Florida
2 reviews
0 helpful votes
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Online late on a Friday night with Rashmi L, needed to schedule a delivery to a certain week, and he came through! Was able to take advantage of the sale, can't wait to get my Bold Series 9-Piece Cabinet Set!

Date of experience: October 1, 2021
NewAge P. — Newage Products Rep
over a year old

Hey Cyril, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Rashmi was able to make your experience great :) Thank you for choosing NewAge Products.

Nebraska
1 review
0 helpful votes
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My first order.
October 1, 2021

Outstanding customer service!
I will be ordering again very soon!
Definetly recommend Newage!
Thank you very much!

Date of experience: October 1, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Ron, thank you so much for leaving the stellar 5-star review for us. We appreciate your feedback and thank you for choosing NewAge Products.

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