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Newage ProductsReviews 288

3.4
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Newage Products Reviews Summary

Newage Products has a rating of 3.4 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Newage Products most frequently mention customer service, outdoor kitchen and garage cabinets. Newage Products ranks 2nd among Cabinets sites.

service
183
value
158
shipping
111
returns
50
quality
102
This company responds to reviews on average within 16 days
Illinois
1 review
0 helpful votes
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Saif was amazing to work with!
October 1, 2021

Saif helped me through multiple design options until finally we came to a perfect design that will meet all of my garage storage needs. Thanks again for all of your help Saif!

Date of experience: October 1, 2021
NewAge P. Newage Products Rep
over a year old

Hey Alex, thank you very much for leaving the amazing 5-star review! We appreciate your feedback and are happy that Saif was able to make your experience great :) Thank you for choosing NewAge Products.

California
1 review
1 helpful vote
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Super Helpful Service
September 30, 2021

I reached out via Chat and was able to get a design consultant scheduled the next day. Samantha was very thorough with the designs and went over everything with me, sent me a couple of different options. The next day I was able to complete the purchase after making a couple of adjustments with Samantha and Rashmi, both were super helpful again! Overall a great and smooth sales experience which i really appreciate! Thank you both! Can't wait to get my new garage cabinets!

Date of experience: September 29, 2021
NewAge P. Newage Products Rep
over a year old

We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer sales and service.

Delaware
1 review
0 helpful votes
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Order process
September 29, 2021

I found the website very well done and easy to navigate until I wanted to order and the site would not except my postal code here in Canada, so I decided to call and talk to a sales representative and was put in touch with Sharvari, she was very quick with all her emails and information on the different garage cabinets and very patient with me until I decided what I wanted, never any pressure, thank you so much Sharvari for the great service

Date of experience: September 29, 2021
NewAge P. Newage Products Rep
over a year old

We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service. Thank you for your valuable business with NewAge Products.

Washington
1 review
0 helpful votes
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Outdoor Kitchen Works Great As Greenhouse Storage
September 28, 2021

I recently purchased an outdoor kitchen set. The selection/ordering process gets an A. The design and finish of the pieces gets an A. The install options/procedure is straightforward and gets an A. My shipment arrived earlier than predicted and undamaged so another A. I used the set in my greenhouse and it works great! Only one minor issue that could be addressed as a quality control check at the back end of the fabrication process. My pieces have four adjustable feet per cabinet. My order consisted of six cabinets. Two of the cabinets had one foot each that the foot would not thread at all due to welding slag(?) left in the threaded hole. I purchased a metric tap tool to retap them and clear the slag. So 1/3 of my cabinets needed a minor rework. The cabinets are awesome. If you are in the market, these are worth serious consideration.

Date of experience: September 28, 2021
NewAge P. Newage Products Rep
over a year old

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused and should you need any further assistance please do not hesitate to reach out to our customer service team on 1877-306-8930 option 1 and we will be more than happy to help you. Thank you once again for your valuable business with NewAge Products.

North Carolina
1 review
2 helpful votes
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Full New Age Set-Up & Happy
September 25, 2021

Just completed a quite comprehensive outdoor kitchen of ALL New Age products and am very happy how it turned out. Everything went together fairly easily and I am impressed with the overall quality of everything. A bit of a learning curve w/the Kamado grill due to the removable ash collector and I am still figuring it out but it does seem to cook very well. The gas grill is rock solid and works like a charm. All of the cabinets are very sturdy too and we love the design. The best surprise was the kitchen sink, very well designed and works beautifully.

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Date of experience: September 24, 2021
NewAge P. Newage Products Rep
over a year old

Thank you for taking the time to share your positive feedback. We are happy to hear you are enjoying your purchase!

Nevada
1 review
0 helpful votes
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Great customer service
September 24, 2021

Ordering flooring for my garage and Ram was very helpful and knowledgeable.he listened to what we needed and gave us the best options available. Thanks Ram.

Date of experience: September 23, 2021
NewAge P. Newage Products Rep
over a year old

Hi Jaime, thanks for your great feedback. We are happy to hear that you got exactly what you wanted.

District of Columbia
1 review
0 helpful votes
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Awesome service
September 23, 2021

I spoke with Manju and she was awesome. She helped me navigate through the process and was super pleasant to deal with. If you have people like herself in your organization you will have a very successful company.

I will also add she is a very good sales person as I just spent an addition 3 thousand and I am still happy she was great.

Ron Taylor

President of Universal Mortgage and Finance Inc.

Date of experience: September 22, 2021
NewAge P. Newage Products Rep
over a year old

Hello Ron. Thank you so much for your motivating feedback and we are happy to hear that you got exactly what you wanted, We look forward for your continued business with NewAge Products!

California
1 review
1 helpful vote
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Exceptional Customer Service
September 23, 2021

Rashmi was very helpful in finding me the product that was needed for my outdoor kitchen. I placed an order 2 months ago but was missing one item. She helped me find the product and was able to give me free shipping eventhough my order this time was below the minimum to receive free shipping. Thank you for the great customer service - much appreciated!

Date of experience: September 22, 2021
NewAge P. Newage Products Rep
over a year old

Hello Agatha. Thank you so much for your awesome feedback. Your motivational words continue to inspire us for providing superior customer service.

California
1 review
0 helpful votes
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Easy to put together. Took me 2hrs to put my cabinets together. I will be letting my family and friends now about new age products.

Date of experience: September 20, 2021
NewAge P. Newage Products Rep
over a year old

Hello Abraham, Thank you for your positive feedback and for sharing the images. It looks perfect!

California
1 review
0 helpful votes
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1st time
September 20, 2021

Really good buying experience, 1st time purchasing from NewAge. Hopefully, the products will be great.

Date of experience: September 20, 2021
NewAge P. Newage Products Rep
over a year old

Hello Patrick, thank you for the positive feedback about the buying experience, and we hope you will like the product.

Canada
1 review
0 helpful votes
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Outdoor cabinets
September 16, 2021

This is the first time ordering from Newage Products, they have excellent customer service on the phone and most helpful with advice and suggestions to complete the entire purchase.

Date of experience: September 16, 2021
NewAge P. Newage Products Rep
over a year old

Hello, Thank you for sharing your positive feedback, and We are glad that you are happy with the support.

California
1 review
0 helpful votes
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Great Ideas and Service
September 15, 2021

I have been hunting for cabinets and stumbled on Newgate…I thought they would work, but I was not sure. My consultant, Riddhi, showed me options I did not even consider. She also alerted me of discounts and when they would expire. I can't wait for my new cabinets to arrive with all of the gadgets. The re-organization of the garage is now exciting thanks to Riddi's help.

Date of experience: September 14, 2021
NewAge P. Newage Products Rep
over a year old

Hi Theresa, thanks for your Awesome feedback, and we are glad that you are excited about receiving the order.

Maryland
1 review
0 helpful votes
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Fantastic Customer Service
September 15, 2021

I just placed my order for garage cabinets, lighting, backsplash and accessories. Rashmi Lathi | Sales & Design Consultant was very helpful in assisting me. I can't wait to get my order.

Date of experience: September 14, 2021
NewAge P. Newage Products Rep
over a year old

Hello Margaret, thanks for your positive feedback, and we are glad that you had a great purchasing experience. E.

New Jersey
1 review
0 helpful votes
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I HAD A QUESTION ON MY ORDER. RAM CALLED ME BACK VERY QUICKLY. HE WAS EXTREMELY HELPFUL AND ANSWERED ALL MY QUESTIONS AND FOLLOWED ME THROUGH THE PURCHASE UNTIL THE END AND MADE SURE I UNDERSTOOD EVERYTHING. VERY SELDOM DO I GET THIS TYPE OF HELP OVER THE PHONE. HOPEFULLY THEIR PRODUCT IS A GOOD AS THEIR PHONE SERVICE.

Date of experience: September 9, 2021
NewAge P. Newage Products Rep
over a year old

Hi Robert, thanks for your positive feedback and we are pleased to know that you are happy with the service

New Jersey
1 review
0 helpful votes
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Review for Riddhi
September 3, 2021

Riddhi was extremely helpful in planning my garage space. Her experience was a key component in helping plan. I was really lost in a endless sea of ideas without her help. Using the design service is the way to go in my opinion. Thanks for your help in planning my dream garage.

Jared Marcel

Date of experience: September 2, 2021
NewAge P. Newage Products Rep
over a year old

Hi Jared, thanks for your kind words for Riddhi, and we are pleased to know that you are happy with the design

Florida
1 review
0 helpful votes
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I have been looking at various outdoor kitchens. I set up an online consultation and met virtually with Nishkarsh. He was able to guide me through the process and designed a beautiful outdoor kitchen right in front of my eyes. I bought the exact design the next day. No pressure on their part, it was just right! Kudos to New Age for having both a great looking product and a great support staff to go with it!

Date of experience: September 1, 2021
NewAge P. Newage Products Rep
over a year old

Hi Seth, Thank you for taking the time to share your positive feedback, we hope you enjoy your purchase!

Michigan
1 review
0 helpful votes
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Ordering something this expensive online can be intimidating but my customer service agent, Riyaa, was knowledgeable, patient and responsive. With every question you responded quickly by telephone. I am looking forward to receiving my order of Grove cabinets and will follow up with a picture and further review.

Date of experience: August 31, 2021
NewAge P. Newage Products Rep
over a year old

Hi Dawn, thanks for your positive feedback for Riyaa, and we hope you will like the product

Colorado
1 review
0 helpful votes
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Melissa and the entire team at NewAge consistently go above and beyond to take care of anything I need help with. I appreciate the people that they have making the process easy.

Date of experience: August 30, 2021
NewAge P. Newage Products Rep
over a year old

Hi John, We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service.

New York
1 review
0 helpful votes
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Good Service
August 31, 2021

I was on the phone w/Rasmi a sales consultant. I ordered a lot of cabinets and she was very helpful. Actually was on the phone w/ her for about 30 minutes. She was patient w/ me, she was polite and did a good job on my order. I knew exactly what I wanted however out of stock on the 36in multi-in use locker had to settle for the 30in. Not the end of the world it will do. Looking forward to delivery. From reading reviews New Age packs these cabinets very well. Sure hope so. Nothing is more annoying then receiving a damaged product. I will hope for the best. Looking forward to writing another review after I receive them.

Date of experience: August 30, 2021
NewAge P. Newage Products Rep
over a year old

Hi Paul, thank you for your feedback, and we hope you will like the product! T!

Texas
1 review
0 helpful votes
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Product ordering and delivery was good but there is lot of room to improve on the instructions. There were some screws which were missing threading. Overall I am ok satisfied with the experience but it can't be said as excellent.

Date of experience: August 26, 2021
NewAge P. Newage Products Rep
over a year old

Hello, thank you for your feedback, and we regret to know about the issues with the screws and the installation guide. Please reach out to our customer service team at 1-877-306-8930 (Option 1), and our team will be happy to assist you further.

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