From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Can't find out how to update contact info. The email had step by step instructions but the site was missing (or I can't find) the buttons to click on.
I don't like the purchasing experience. Stop putting things in my shopping cart that I didn't select. It's shady. Makes me want to quit using your service.
Used wordpress wich has become unusable due to so may errors. The only way I can see forwards is by getting a fresh slate which I have no idea how to do as wordpress doesn't have a support email just forums which are useless. Furthermore I don't even know if I can start a new wordpress site as I have no clue how to reset or delete my current one and whether or not I need to purchase a new plan. For a website accessible to all you must have great knowledge and experience with websites and programming if you want t resolve an error.
I will happily change my review once I get a useable website but for now I can't do anything but let my frustration build as I've wasted all afternoon and evening trying to find solutions with no success.
You've DOUBLED the cost of exchange plan 1 compared to buying direct from microsoft. You stink, I'll never buy anything from you again
Getting the work done. Some things are still slow. Thanks!
I just logged in, and domain is asking for a rating for logging in. Ok
I am very disappointed.
I got charged for months with no benefits.
Mona
*******395
Had server issues on this hosting from the first day. As a designer, I have worked with a number of hosting companies and customer service agents. This company doesn't read well (never addressed the issue) and never resolved the problem and errors after 4 weeks of resetting everything a number of times. Then, had the audacity to charge the owner to install her Wordpress site since I was unable to log in to the admin due to their server issues. To date, it still isn't working.
Logging in was not possible at first and loading tabs in the page is painfully slow
Confused when buying domain name and ended up with 2 orders and payments for same domain name so was frustrated with spending extra money unnecessarily. Also had to pick a.com and.site before I could check out. Not sure why but just forcing to pay more money.
Not fast not easy to use, I have more than 8 years of using different platforms
Dont care for Word Press and difficult to dissolve and move to new web host
Its kind of confusing. But after you work with web. It started to make sense.
I was charged extra for something that was unclear from when I purchased my initial things. The website is also slightly confusing to navigate
Would not recommend, it's in the very low end of website builders you can use, will not use again
They always make sure all if my questions are answered.
Since its my 1st time ita a good experience for me
5 minutes into making my domain and additional purchases i was suspended from my account
Everyone has been so kind and helpful in my learning experience in how to do a website.
Terrible communication and my account is being charged despite the services being suspended.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members