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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
District of Columbia
1 review
0 helpful votes
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I am running into problems with set up, with no solution in sight.

Date of experience: December 4, 2023
AE
1 review
0 helpful votes
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Poor landing page. What i spend couldnot used it. 27$ the web.com cut from my credit card becaise it was on auto maonthly payment. Without giving notification. The steps of how to start building the web is complicated and not friendly. Frankly i will not advise anyone. Online chat only working sometime. But positive point is online chat was supportive and nice. Otheres really poor compare to many othere application.

Date of experience: December 4, 2023
Kentucky
1 review
0 helpful votes
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Ease of set up for a non seo person has been remarkable.

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
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Thank you I love the platform and it is easy to use

Date of experience: December 1, 2023
Connecticut
2 reviews
41 helpful votes
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So far, I can't set up email and I am registering my domain for use with wix.com not working yet

Date of experience: December 1, 2023
New Jersey
1 review
0 helpful votes
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Do not harass you with sales pitches or spam you at all. For over 20 years now, our website is always up.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Great so far
December 1, 2023

Great so far. Never had any issues and I've been using you guys for three years.

Date of experience: December 1, 2023
Canada
1 review
0 helpful votes
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I am a newby
December 8, 2023

I am a newby. You are throwing things at me with no explanation. Very confusing.

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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My phone has blown up with telemarketers from you selling my information. This has been so disappointing.

Date of experience: December 1, 2023
Colorado
1 review
0 helpful votes
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I cannot access the email that I just purchased. The password provided is incorrect

Date of experience: November 30, 2023
California
1 review
0 helpful votes
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Excellent service and the price was a little high.

Date of experience: November 30, 2023
New York
1 review
2 helpful votes
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Zero rating if I could. Requested refund and they claim based on their policy not able to refund me back my money. Only registered two days ago, this is unheard of. Not to mentioned, I cannot interact with a live person. Worst experience ever. Both the rep and I was texting back and forth. I do believe these people are overseas. I Will NOT auto renew.
I hope you're reading your review.

Date of experience: November 30, 2023
Florida
1 review
0 helpful votes
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The site is easy to use and very easy to navigate to manage my account.

Date of experience: November 30, 2023
Maryland
1 review
0 helpful votes
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The site is very difficult to navigate into building a website from buying the domain. Your integration of the builder option is cumbersome and results in frustration immediately. I paid for Word Press but cannot connect to it. I clicked on Webbuilder and was able to begin building but the guided AI version offers a horribly novice looking web presence with no customization available. While DOMAIN.com may not have anything to do with the offerings of the two builder options, you endorse and direct your clients to them so they reflect on you. Now I am looking to move the domains to another builder site but cannot locate the information I need from DOMAIN.com. NOT a good start for my first time buying from DOMAIN.com.

Date of experience: November 29, 2023
California
1 review
0 helpful votes
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I Purchased my new email domain and it was very quick and easy.

Date of experience: November 29, 2023
Georgia
1 review
0 helpful votes
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The most difficult website to work
December 6, 2023

The most difficult website to work. Annoying constraints of fixed layout, placement and resizing. Your hands are tied behind your back. Homestead website was a gem. What happened to that?

Date of experience: November 29, 2023
Texas
1 review
0 helpful votes
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It was hard to find where to edit my website. Going to eCommerce and then following the steps - I had to call customer support to figure that out and it should be easier than that.

Date of experience: November 28, 2023
Georgia
1 review
0 helpful votes
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Jordan Senter
Marketing Consultant
Needs a raise! Super friendly, talked to him for probably thirty minutes (actually gave him a job offer as a sales rep). He by far made this business sticky! I will be referring my colleagues to DOMAIN.COM because of Mr. Senter stupendous articulation.

Date of experience: November 28, 2023
Washington
3 reviews
2 helpful votes
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I was charged for email I wasn't aware of I wasn't told about it. Also I was charged for the websitle Builders for their monthly building charges. I'm not happy about that. I was told by the web.com assistant to bad. I had told them 3 or 4 times to disable this feature I was not going to use ther help this month. Can't just keep making charges on my credit card.

Date of experience: November 28, 2023
Illinois
1 review
0 helpful votes
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Until I get into the site and am sure it is spelled correctly, I am uncertain.

Date of experience: November 28, 2023