Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
I don't want to waste anymore of my time. A waste of money.
Ever since I started about a month ago, I've had an issue with the booking system not accepting the new questions that I put in for the info needed upon check out. One of my questions is to give the customers address. I need this answered so that I know where to go to do the 3D Virtual Tour. Without this info it is worthless to me. They send me a message by email every Monday and Friday that says the exact same thing each time. They are working on my problem and will get back to me when the problem is fixed or if they need more info from me.
Constant loading issues and issues with website builder. Tools work one day and don't work the next day. The published version of the website do not match the draft version.
User friendly with many great features. Keep it simple, make it elegant, create drama. Whatever your preference, web.com provides the tools, and if you choose not to be the one to create the website/blog, they have web designers. Checkout the great packages available. Yup! I'm just a customer.
This is the worst. I really want you to stop taking my money for NOTHING or LESS THAN PROMISED and I'm just DONE.
So far so good for the most part. I have a few questions and Im not sure where to go to aske them. I would like to build my brand from scratch, not chose from a logo. Branding is very important. I like the overall offer of what you got going on, however hopefully theres a choice/option to build/create my brand.
This program has been so incredibly user friendly and all-encompassing-- so grateful for Web.com making my website needs easy for me and my vision come to life!
I'm starting an online business and Domain.com is just what I need to get my business up and running.
Difficult to use, do not support chinese character
The usage of the website builder is with ease! Great!
High cost for basic domain privacy, better to create an all encompassing package...
Client support not really able to solve issues that arrised without any fault of client and that meant losing a important domain :(
Can't log in to set up e-mail, cannot even open my new web address.
I can't delete my debit card info stored on your app.
Web perfect thanks guys, I believe you did me correctly
Web.com is amazing, very easy to use, its pretty much plug and play.
Great! Easy to navigate and offers many helpful tools for website hosting, building, protection and more!
The domain verification email won't open on any of my devices.
I registered 2 domain names. One was plural of the other domain name and all I see that I was charged 2x for the same domain name without the plural.
I have worked with Domain for 4 years now and has been glitchy and buggy.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB
Answer: Hi Kim! We do have an affiliate program, more info here: https :// www.web. Com/partnerships/affiliates^MB