business logo of NetworkSolutions

NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
How would you rate NetworkSolutions?
grey star
grey star
grey star
grey star
grey star

NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Pennsylvania
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Send Message
Share Review
Report Review

I wish it had drag and drop functionality to design pages and I would REALLY love a message board/forum option.

Date of experience: May 12, 2024
California
1 review
0 helpful votes
Follow Randolph N.
Unfollow Randolph N.
Send Message
Share Review
Report Review

I'm here because dns info for one of my domains changed!

Date of experience: May 12, 2024
Nebraska
1 review
0 helpful votes
Follow Thomas I.
Unfollow Thomas I.
Send Message
Share Review
Report Review

This thing keeps popping up saying it wants me to tell you what I think of your site. I was trying to get something done, and this pops up every time I go to the page. It's super annoying.

Date of experience: May 12, 2024
Minnesota
1 review
0 helpful votes
Follow Doug Q.
Unfollow Doug Q.
Send Message
Share Review
Report Review

My websites are no longer visible since the switch from My domain! Need help

Date of experience: May 12, 2024
New York
1 review
0 helpful votes
Follow Bev M.
Unfollow Bev M.
Send Message
Share Review
Report Review

This web.com thing is confusing but I'm trying to figure it out

Date of experience: May 12, 2024
Ohio
2 reviews
0 helpful votes
Follow BRANDON X.
Unfollow BRANDON X.
Send Message
Share Review
Report Review

Domain.com has worked very hard to keep my business, thank you

Date of experience: May 12, 2024
California
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

I like you are secure, but ads for other services and security proceedures it sure takes a lot of steps when I feel busy. Don't take this as a complaint, just think about lessening the number of screens I have to wade through to do a simple task.

Date of experience: May 12, 2024
Maryland
1 review
0 helpful votes
Follow Donnell P.
Unfollow Donnell P.
Send Message
Share Review
Report Review

Making unauthorized charges
May 22, 2024

Making unauthorized charges. Also for YEARS I have not been able to link my email service. Website set up, editing, is not stream lined and simple to login and edit.

Date of experience: May 12, 2024
Egypt
1 review
0 helpful votes
Follow Islam V.
Unfollow Islam V.
Send Message
Share Review
Report Review

The new design has a lot of missing actions and options and i feel that i have no control to the system any more

Date of experience: May 12, 2024
Arizona
1 review
0 helpful votes
Follow Steven U.
Unfollow Steven U.
Send Message
Share Review
Report Review

Did need send a verification code but, then if I hit skip I can and got in. What was that about?

Date of experience: May 11, 2024
Tennessee
1 review
0 helpful votes
Follow Deborah A.
Unfollow Deborah A.
Send Message
Share Review
Report Review

Cannot go direct to my emails, what a hassle. Tired of seeing the scare tactic for me to purchase additional protection when I already have it in place.

Date of experience: May 11, 2024
Virginia
1 review
0 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Send Message
Share Review
Report Review

My site was down and your support for me was abysmal. Basically non-existent. Reps listened well but provided solutions that didn't make sense and didn't work when I tried them.

Date of experience: May 11, 2024
Canada
1 review
0 helpful votes
Follow Christina N.
Unfollow Christina N.
Send Message
Share Review
Report Review

Long time client of mydomain
May 21, 2024

Long time client of mydomain. Ther were a ton of things that I didn't like about my Domain. I hope you guys will do better

Date of experience: May 11, 2024
California
1 review
0 helpful votes
Follow ARASH T.
Unfollow ARASH T.
Send Message
Share Review
Report Review

Outstanding Registrar, n Hosting Services / Features... ( -:

Date of experience: May 11, 2024
Alaska
1 review
0 helpful votes
Follow Caren I.
Unfollow Caren I.
Send Message
Share Review
Report Review

You have a stupid chat window that you can't get rid of that covers my account window.

Date of experience: May 11, 2024
Canada
1 review
0 helpful votes
Follow Summit W.
Unfollow Summit W.
Send Message
Share Review
Report Review

web.com is super broken compared to dotster. All my domains got split into 45 accounts I need to merge, I can't get the reports I used to have on dotster and getting invoices is a major pain in the $#*!. I'm migrating out of there the first chance I get.

Date of experience: May 11, 2024
Bahamas
1 review
0 helpful votes
Follow Archibald U.
Unfollow Archibald U.
Send Message
Share Review
Report Review

The first verification code never reached my email.

Date of experience: May 11, 2024
GB
1 review
0 helpful votes
Follow DUNCAN A.
Unfollow DUNCAN A.
Send Message
Share Review
Report Review

For years I have been a customer of mydomain.com. Since being moved to web.com I have received several reminders to renew a domain that has been transferred elsewhere. I am based in the UK, but you appear to be charging me state tax on my other domain renewals. mydomain.com never charged me tax. For this reason I will be transferring all my domains elsewhere as this makes you much more expensive than other registrars.

Date of experience: May 11, 2024
New York
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Send Message
Share Review
Report Review

This product has really gone downhill and the remote only customer services is terrible

Date of experience: May 11, 2024
Australia
1 review
0 helpful votes
Follow Australian T.
Unfollow Australian T.
Send Message
Share Review
Report Review

Domain.com has taken multiple SSL charges for the same account, and refused to delete them, remove auto renew, and will not refund same for hosting website Solarinstitute.store

Date of experience: May 10, 2024