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NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Horrible platform - doesn't delete domains tht have been transferred away. Support is not helpful, and the new interface is just as bad as the old.
There's no way to redirect one domain to another, which is frustrating as other registrars like GoDaddy provide this for free.
I'm here to check my account bc I keep getting notices that my account will be deleted for nonpayment, but I paid over one month ago.
Signed up for domain and don't get
Much help after that: my rating is based on whether or not I'd pitched this again and the answer is no..
Had tons of trouble resetting my password earlier this year and was told to go through the process of claiming ownership over the domain. Finally i got into my account.
I want to access my e-mail and it is more difficult than I want
What a disaster
Lost control over one of my domain names for 3 weeks!
Every day message that this would be solved between 24h and 48h
It took you 3 weeks
So moved all my 9 domain names
Since web.com took dotster.com over, a disaster
Was more than 20 years a happy customer at dotster.com
I don't struggle with your dashboard and everything works fine
During the last 3 months, my site has been down 6 weeks!
I have been with MyDomain for 14 years and now the service is terrible
Since i purchased a service i am getting in to an issue, and still not resolved
SSL Certificate was a hidden fees.
Only google emails not Microsoft and other service providers.
Technical support is hit or miss and it seems like I have to reach out to technical support too often. SSL certificates should renew automatically without needing intervention. I have my settings correct, to auto-renew, but then my website just goes down.
For a non IT person, having to go through the hassle of verifying domains, DNS and what not, I have completely been disappointed! It's a month since I paid for this domain and have still failed to use it! Very very annoying and I can't get my money back!
Web.com has resolved my concerns. My situation was dire. However, Web.com ensured that they addressed the issue and granted me credit.
What I love most about domain.com is the ease of using their service. The user experience is incredibly smooth and intuitive. From signing up to navigating the various features, everything just flows naturally without any friction or confusion.
Your customer service is horrible... and website support is horrible and the load time for pages are horrible
This platform is plagued with issues on multiple levels. I have been a loyal customer for years and will never use this platform again and will actively encourage everyone I know to never support Domain.com due to the poor user experience and abysmal customer support. It's hard to believe this platform is able to stay in business.
I'm unable to sign into my webmail and am not even given the option change the password
The site is difficult to use, it is not clear how to connect the account to the payment method. I have a problem with invoices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members