From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
I had two different accounts on Dotster. On the conversion web.com combined them all under one credit card so you had users paying for web addresses they don't own or want.
First time doing this action. Appreciated there was sufficient time for each step.
Your customer service is sub par. Your chat system dings every time I visit the site. I wait too long for service. There are far too many technical issues. You changed your entire platform with zero notice to your customers.
Been months and I still don't have access to my SSL and Google Workspace. I wouldn't recommend Domain.com to anyone at this point.
You have changed the dashboard making it almost impossible to get to our web designer, your have increased rates to an untenable rate, and customer service is horrible. We are looking for another host
Your processes are broken as admitted to by your team. Yet, you are unwilling to correct them or let me speak with someone with the authority to correct your errors. I am left with verifying (again) my identity so I can (again) fix your broken work flow. The broken flow? Registering a new domain, using my log in and correct credentials, results in you assigning the wrong credentials to the domain.
The new design has made it very confusing to get to the website builder.
Customer service and recovery was a tedious process, would have like the service to have been more explanatory rather than having to wait and communicate via text
It's really a pain to pull invoices from your platform. Please improve this functionality to make this user-friendly.
I have been waiting for over 2 hours in the support, 2 agent came and left me without helping
Verification code emails did not come for a week. After multiple support cases I am in now. This is not acceptable because we need to update DNS settings sometimes and can not wait for days.
I had a question about the SSL application
I was informed how to proceed, first my password was unlocked
I could proceed.
CS is very helpful but connectivity with third party solutions is very poor, using a small provider made a lot of "out of the box" connections that Squarespace, Outlook, etc. have built (e.g. With GoDaddy) non-applicable, required a lot of manual work from me.
Javed sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved siJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiver is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportiveJaved sir is good supportive
Just take me to the account home right away, no pop ups, or other pre-screens before hand.
Our website has been down for several weeks. Up for a year, then apparently because we did not buy SSL protection, it went offline. We've bought it a week ago...still not back up.
Too many changes and not as user friendly as to prior release
So Sad...cust service domain database issues...emails from domain.com "leave out "whatever the domain it relates to the corrispondance is.Charges and change of service without any prior notice. Truely is a sad provider
I constantly keep getting email messages that seem like there was a data breach regarding my username. It's an uncomfortable feeling that makes the domain website look like they are not protecting the information I'm providing for the account.
No happy! You deleted my account without my permission, I don't have access to my email no more it's shut down, always asking for more money! I AM NOT SATISTFIED
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members