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Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Great flow - feels very secure, reliable and easy, Already a customer for other domains, pricing is competitive
Been trying to add a new credit card for weeks. Not working.
But you all do not tell me any reason why. Just doesn't do a damn thing when I hit save for new card
Awful change that I cannot point my own domains outside of this platform
Recent 3-hour interaction with chat agent did not resolve the issues that occurred and created by previous chat agent with the service I purchased.
Site offers good value for the money, nice features, ease of use. But they took weeks to get my domain name up and running and getting support is poor. I took about six times asking for help through chat to get domain up and running. If they say wait time is 10 minutes, it's more like 30, if it's 5 minutes, it's more like 20. A couple of times I couldn't wait that long and had to leave.
I was charged 240.75 for apparently site hosting, basic back up and SSL but only received $119.88 back even thought your company never host it the domain I purchased. That domain was purchased and we paid a company to host it and maintaing the site live. I explained this to the agent on the chat and that person kept asking the same question over and over. Asking when I cancelled a service that I never had to beging with. Domain ROXfinancialXL. Also i had standard emails for many years and now it appears with new changes I dont have that anymore. A
Same issue with the ssl certificate persists 3 months till now and no one is taking the issue seriously so i am moving my work elsewhere
You make stopping auto renewal too difficult blah blah blah
When I come to the opening page I get an advertisement every time. It takes me an extra click to cancel this and get to where I want to go. Why should I have to do this?
I have to keep getting on chat to find out why things take over 4 days to process.
Have been a member for 15+ years and this upgrade has been the worst for long time customers. My website hasnt worked for months. Your chat is useless and don't act for the customer transferring or waiting for other departments that also don't give you a solution. Cant talk to anyone even if it's an emergency leaving domain. Com
I don't see the changes in customer service as being for the better.
After Web.com bought MyDomain and all my domains moved across to Web.com, there was no way to manage my email forwarding without using the Web.com email service. I was also charged incorrectly for two domains that were transferred to another owner last year. After several chats and promises of a refund, I'm still waiting for it. I have now moved my remaining domains to another, and cheaper, hosting platform that provides free email forwarding. Most disappointing indeed.
The new design of the control panel is awful. Every time I logged in, too many attempts to see my domain list. Every time it asks if I want to use privacy for my account or not.
The only good thing is support. But these new changes are really bad in the ux and the SSL part too being paid. Planning not to renew
It's been awfully difficult to transition from mydomain. Signing into email takes too many steps and Roundcube isn't the same display.
Since Web.com took over mydomain.com, I've lost most of my email and forwarding for almost all of the domains that I had registered with mydomain. Also, unable to setup credit card payment. Whole experience has been a disaster.
Not working, overpriced, bad customer service, and feedback has to be at least 50 characters
Simple service. Overview, great customer service. Thanks
Unable to get to pages to actually change any settings for auto renewal of services.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members