From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Bad after upgrade also have login problem and email issue.
And support team is so busy wait for along time or need to consult
Snr. To settle the issue
No customer service and no one seems to know how to fix account problems. When you try to respond to their reply they tell you "this case is closed" and if you want more "help" (not) you need to start over again from scratch with a new unknowledgeable person who doesn't seem to know how to help or fix problems. Don't you want my business? I guess not? Perhaps you already have all the business you need? Unbelievable hoop jumping and gaslighting and refusing to acknowledge there is a problem and then blaming the customer. Your website will not allow me to update my payment method. I have tried every which way to do this and it still will not work. I've done it the correct way, but your website will not work. It's you, domain.com, and not me, with the problem! Where do I go to get a domain hosting service that doesn't gouge with ridiculous charges?
Raise of prices without notify, i didn't know after 1st year prices would be raised.
I have a lot of trouble with my weI have been using this hosting service for a while now, and unfortunately, I have encountered a lot of trouble with my website hosting. There have been frequent downtimes and technical issues that have been incredibly frustrating to deal with. While the customer service team is polite, the recurring problems with the hosting have made it difficult for me to maintain my website smoothly. I hope they can address these issues promptly, as the potential for a great service is there, but my current experience has been less than satisfactory.bsite hosting.
I faced problems many times when trying to update my email record ( and still haven't done it so far). Also very bad experience with purchasing. I bought dns protection service and now you're still throwing a big banner to me for every login about it.
Your support is nice enough - 2 stars are for them.
When I first signed up with your service I was very happy with the phone customer service and the pricing that you offered. But, for the past year I have had multiple charges and horrible chat customer support that had completely frustrated me.
Horrible Customer Service. No matter when I contacted the Customer Service section for help. I received the worst person that is employed with DOMAIN.COM
Google workspace issue was not addressed after purchase. The refund was easy but I was frustrated that a service was offered to me that could not be fulfilled.
I'm trying to find email links and CAN'T They are buried and lost. This site is terrible.
Customer service is awful cannot get product to function correctly
No idea how to manage my email forwarding in web.com. I used to be able to do it in mydomain.com
Billing dept. is not able to do simple math, or does not want to do it. I will be moving my domains soon.
It's too slow and this morning I woke up to my website being down. If I owe, I haven't received any notice or billing information.
COR did a great job of solving my issue with Billing. I understand the Dotster accounts had issues. She resolved it quickly and kept me updated
Easy to update and very low prices. Good selection of domain names.
This new interface is a cluster. I'm looking forward to moving my accounts as soon as I can figure it out!
Good experience and easy to follow understand always ready to help
All the pop ups are getting annoying (chat, survey, etc.) and it is hard to find things on this overly-busy site.
Overall excellent. 2 exceptions: the hard sale on domain privacy and the last chat with an agent who was not professional and did not let me give a feedback at the end.
Web.com keeps asking me to update WHOIS information. When I try to do so on your site, it asks me for my password. When I enter the very same password I use to access Web.com, it rejects it. Maddening!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members