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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Texas
1 review
0 helpful votes
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You already know the issue and you would not fix it then. All my domains going forward will be with another registrar.

Date of experience: June 1, 2024
North Dakota
1 review
0 helpful votes
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This has got to be the worst paid platform I have ever used. Highly disappointed in not only the platform, but the lack of support i have received from the representatives.

Date of experience: May 31, 2024
Louisiana
2 reviews
0 helpful votes
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Can't get help from you via phone
June 10, 2024

Can't get help from you via phone. Would really appreciate a call *******808

Date of experience: May 31, 2024
Illinois
1 review
0 helpful votes
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Slow, not helpful and now you're trying to sell me crap I don't want

Date of experience: May 31, 2024
Virginia
1 review
0 helpful votes
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Okay but still setting up the site; more information later.

Date of experience: May 31, 2024
Oklahoma
1 review
0 helpful votes
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I tried using my iphone initially to renew my domain name. Every time I received a verification code by text it booted me out of the process. Finally, I realized I would need to use the computer for the domain information and my iphone for the verification code.

Date of experience: May 31, 2024
Texas
1 review
0 helpful votes
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Date of experience: May 31, 2024
New York
1 review
0 helpful votes
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It is very frustrating that you do not offer live phone support.

Date of experience: May 31, 2024
Oklahoma
1 review
0 helpful votes
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My experience so far has been great! I am learning more and more each time that I modify my webpage. Definitely recommended for first time users!

Date of experience: May 31, 2024
Pennsylvania
1 review
0 helpful votes
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I can't access my marketing with Constant Contact. I am paying them and I can't cancel or do any email marketing.Web.com took over for Dotster. It has been a MONTH, no one has contacted me or helped me resolve this issue

Date of experience: May 31, 2024
KR
1 review
0 helpful votes
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It has been wonderful signing up to domain.com. I have not encountered any issue.

Date of experience: May 31, 2024
Massachusetts
1 review
0 helpful votes
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Terrible experience with user experience and customer support

Date of experience: May 31, 2024
GB
1 review
0 helpful votes
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Pretty useless, cannot resolve my issue so far and I don't have high hopes about resolving it soon,

Date of experience: May 31, 2024
Canada
1 review
0 helpful votes
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It was easy to setup and create a website, but the tech support staff are not trained properly or highly knowledgeable to help with more complex issues, even though they should be

Date of experience: May 31, 2024
Arizona
1 review
0 helpful votes
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It's not as straightforward to navigate to where I want to be. The learning curve is not fun!

Date of experience: May 31, 2024
Wisconsin
1 review
0 helpful votes
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Easy to work with, builds my confidence. The website builder and security options have proven to be very effective.

Date of experience: May 31, 2024
Virginia
1 review
0 helpful votes
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The website is now very difficult to navigate and seems primarily intended to sell me more products. I just want to manage my website but it takes me several minutes to figure out how to get to my website each time I log in. Make this easier and more prominent relative to the sales buttons.

Date of experience: May 31, 2024
Ireland
1 review
0 helpful votes
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A lot of bugs on your website
June 10, 2024

A lot of bugs on your website. 1) Had difficulty with backing up my site. Support did the backup for me so that I could download it, but its only once. I need to have possibility to make backups whenever I want using your tools. 2) I am able to login to the system with my login/password, but I cannot change my phone number or the password, because it says the password is incorrect. But how I was able to login if the password is incorrect? 3) Wordpress and Elemental say I need to upgrade MySQL and PHP in order to improve the site performance, as it is currently unsatisfied (a way too slow), but the support said that I cannot do it and they had been working on it for more than two moths already (or even longer).

Date of experience: May 31, 2024
Florida
1 review
0 helpful votes
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Your system is not as easy to navigate as it was when mydomain.com still owned it

Date of experience: May 31, 2024
Hungary
1 review
0 helpful votes
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I try to bring prudentfitness.eu domain name form my company account to here, to my private account. I talk to the chat support every week hours for 3 weeks and still it is not solved. Either you make it intentionally, or you are dilettante

Date of experience: May 31, 2024