NetworkSolutionsReviews 3,045

Every time I purchase a new domain, it creates a new user id instead of it being automatically all under one profile. VERY INCONVENIENT. Now I have to manually merge everything. Also, I should not have to create a PIN, but since I am being forced to, I should be able to choose how many characters so I can remember it, rather than having predetermined criteria that will make it hard to remember. VERY INCONVENIENT.

I've had nothing but trouble with my website from not being able to update it without your intervention. And now I can't even find it on your site to update it (something happened with the conversion to web.com) and a security certificate is not updated, so my website is down

I'm a migrating mydomain.com user, and I think your prices are higher, your administration experience is worse, and it's really not a great experience to create and manage domains. There's too many steps/pop-ups and default upsell attempts that makes registering domains a royal PITA. And your DNS management system is 1000x worse than the one on mydomain.com.

I don't do it often, but I do it enough. And it's bad enough that I'm considering transferring all my domains somewhere else.

Great experience, staff helpful. They helped me out quickly.

New Web.com interface is a disaster which is almost impossible to navigate without help from support. Poorly rolled out.

Worst domain service ever. NO Customer service. You can't speak with anyone. I've had nothing but problems with this company for the past 2 years. They used to be good, but now they are completely impersonal and could care less about their customers. Whatever you do, DO NOT set your accounts to be auto-renewed. Before shutting this feature off, this company mischarged me several times and then their "CHAT" service told me that they could not refund me and that there "was nothing they could do". This company is a complete joke. My advice to you is pick ANY domain service other than this one. They're unapologetic rip off artists.

Since the transition to the new dashboard I am having issues verifying my domain names with Google sites. I'm also unable to redirect naked domains (without www) after the new system updates. This is frustrating and I'm thinking of transferring my domains elsewhere. Also, the price increases are ridiculous.

It has been awesome! There have been a couple of times I questioned some things but they were quickly resolved.

Getting charged incorrectly several times and have to go on to site and use chat to get it fixed each time.

I am now trying to switch all my domains over to go daddy since I can no longer use a sub domain. This process has been absolutely ridiculous and I cannot believe I am having issues

I can't use Website Builder on more than 2 sites and can't get WordPress to work right. The online help people have been useless.

The customer service is very helpful. Easy to contact...!