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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
North Carolina
3 reviews
0 helpful votes
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Cumbersome, complicated, always splashing up-sales when I just want to work on website.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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I am getting less "bounced emails" from web.com than dotster due to the servers being blacklisted... but its still too early to tell.

Date of experience: June 3, 2024
Arizona
2 reviews
0 helpful votes
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Unable to create email several times with none coming forth on chat

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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I specifically did not want to purchase Microsoft Office with you and terminated auto renewal. However, the auto renewal went through, and I've been unable to get anyone in cusotmer service to help.

Date of experience: June 3, 2024
Bahamas
1 review
0 helpful votes
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Both set up and navigation throughout the site has been a smooth process.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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The site has poor support and is excellent at taking our money.

Date of experience: June 3, 2024
Utah
1 review
0 helpful votes
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Devastating
June 13, 2024

Devastating. An issue can not yet be resolved after weeks of trying.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Horrific navigation through web.com site management features. Worst web builder ever.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Absolute worst website builder platform ever used. So many issues one after he other, in fact I just logged in to cancel.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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I turned off the auto renewal but I still got charged on my card. It shows in the dashboard that it is not active but I can't get help to resolve it. Not happy with the service and settings that don't work.

Date of experience: June 3, 2024
SX
1 review
0 helpful votes
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Keep going up
June 13, 2024

So far I am pleased with my experience. I'm still learning new things as I go, but so far so good.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Good service
June 13, 2024

I am happy with the service. Good and friendly customer service.

Date of experience: June 3, 2024
Turkiye
1 review
0 helpful votes
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Your console sometimes works, but at most important times, doesn't work. Its a heads or tales on the level of reliability your console provides.

Date of experience: June 3, 2024
California
2 reviews
0 helpful votes
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Easy Peasy
June 13, 2024

Very simplistic! Very pleased! It was easy for a non-proficient internet/computer user. The info in the system is concise. Hear me on this...this site that asks for this response... is another experience all together...The total experience was quite delightful.

Date of experience: June 3, 2024
Argentina
1 review
0 helpful votes
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I had too many problems with the migration from mydomain to web.com. I still can't manage my DNS like I could before.

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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I have no way to merge all these mydomain accounts together. Can't alter payment method on checkout.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Some features are not working
June 12, 2024

Some features are not working. I cannot see how much my next auto renew of my domain hosting package will cost me

Date of experience: June 2, 2024
Nigeria
1 review
0 helpful votes
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You did not have to delete my Google Workspace within a month of nonrenewal and stress me tf out over renewing

Date of experience: June 2, 2024
Ohio
1 review
0 helpful votes
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You are charging me $21.99 per year and took away all the added services that Mydomain had.

Date of experience: June 2, 2024
California
1 review
0 helpful votes
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Easy to navigate
June 12, 2024

Easy to navigate. Presence of chat to ask questions is 24 hours.

Date of experience: June 2, 2024