Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
I am getting less "bounced emails" from web.com than dotster due to the servers being blacklisted... but its still too early to tell.
I specifically did not want to purchase Microsoft Office with you and terminated auto renewal. However, the auto renewal went through, and I've been unable to get anyone in cusotmer service to help.
Devastating. An issue can not yet be resolved after weeks of trying.
Absolute worst website builder platform ever used. So many issues one after he other, in fact I just logged in to cancel.
I turned off the auto renewal but I still got charged on my card. It shows in the dashboard that it is not active but I can't get help to resolve it. Not happy with the service and settings that don't work.
So far I am pleased with my experience. I'm still learning new things as I go, but so far so good.
I am happy with the service. Good and friendly customer service.
Very simplistic! Very pleased! It was easy for a non-proficient internet/computer user. The info in the system is concise. Hear me on this...this site that asks for this response... is another experience all together...The total experience was quite delightful.
Some features are not working. I cannot see how much my next auto renew of my domain hosting package will cost me
Easy to navigate. Presence of chat to ask questions is 24 hours.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB
Answer: Hi Kim! We do have an affiliate program, more info here: https :// www.web. Com/partnerships/affiliates^MB