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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Your web portal is slow. Nothing ever seems to work. Your php updates constantly crash my website.
Your tech support is limited in knowledge and your sales team said you had full instruction on tranfering all my services from a legacy account a new hosting package. Now im being told someone screwed up 4 days ago on setting thing up 4 days ago
Great web builder, still upset I was not able to get the year subscription at the price I was shown.
The customer service Chats haven't been always the best, but they do their best with my ignorance.
Your tech support is improving. Please keep up the good work..
Hi Georgette,
Thank you for the wonderful review!
Marissa
Customer Advocate at Domain.com
It has been the worse thus far. My website has not been working for me or my clients every time I call the agent says its working on their end, we are going into the second week of me not having a site for my business which is ridiculous. I will be cancelling my subscription, site. Etc. I cannot continue to keep hearing "call us back in 24 hours, you have to wait 24 hours", and nothing happens.
Medium so far. Trying to figure out "How do I unlock one of my domains?"
Hi Stephanie,
Please feel free to give our support team a call if you still need help with this request, they would be more than happy to help. Thank you for your feedback.
Marissa
Customer Advocate at Domain.com
I had a problem initially because I entered my email address wrong. Support was fantastic!
Hi Terri,
Thank you for the wonderful review!
Marissa
Customer Advocate at Domain.com
It's so difficult to navigate to edit the website...just put a simple button.
Hi William,
Thank you for the kind feedback!
Marissa
Customer Advocate at Web.com
Seems ok. Having a hard time contacting the owners of swordmaker.com over a copyright issue.
Hi Erik,
Thank you for the kind feedback.
Marissa
Customer Advocate at Domain.com
At first publishing went great. Now the system bogs down and never seems to complete the process. (after creating Gallry page and modifying a couple of elements on contact us page
Hi Jeffrey,
Oh no! It's unfortunate to hear you have been running into this problem. Please do not hesitate to contact our support team. They would be more than happy to help.
Marissa
Customer Advocate at Domain.com
Easy to use and no hidden. Fees like go daddy has.
Hi Jennifer,
Thank you for the great review!
Marissa
Customer Advocate at Domain.com
I have been trying to transfer my domain name to another host site and have so much trouble with your company. I am bummed I even used you guys in the first place.
Cost a lot after ending the promotion and expensive
Hi Sina,
Thank you for your feedback.
Marissa
Customer Advocate at Domain.com
Everything moves too slow. Takes too long to set up. Hate the call for verification, do SMS.
Hi Kimberley,
Oh no! I am sorry to hear you are running into these problems. You should give our support team a call they would be more than happy to help!
Marissa
Customer Advocate at Web.com
Hi Lusila,
Thank you for the wonderful review!
Marissa
Customer Advocate at Web.com
Domain.com is easy to work with and the support team is always great if I need help with anything
Hi Rexx,
Thank you for the wonderful review!
Marissa
Customer Advocate at Domain.com
I'm finding the cancellation of the website builder a little difficult.
Hi Joan,
Oh no! Please do not hesitate to give our support team a call. They would be more than happy to help!
Marissa
Customer Advocate at Domain.com
A one stop shop! I really like that its simple to setup.
Hi Vincent,
Thank you for the great review!
Marissa
Customer Advocate at Domain.com
This is user friendly and I am still able to make a web page from scratch.
Hi Juanita,
Thank you for the great review!
Marissa
Customer Advocate at Web.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Timothy,
Thank you for the wonderful review!
Marissa
Customer Advocate at Web.com