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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Utah
1 review
0 helpful votes
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Very user friendly!
July 13, 2024

Very user friendly! Very easy to work on and set up site. Fantastic!

Date of experience: July 3, 2024
Texas
1 review
0 helpful votes
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Completly satisfied
July 13, 2024

The customer service staff easily could resolve the issue.

Date of experience: July 3, 2024
Texas
1 review
0 helpful votes
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I want to simply change my redirect on my current paid for domain names and I am finding it hard to do the simple things here.

Date of experience: July 3, 2024
Bermuda
1 review
0 helpful votes
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The sooner I can transfer all of my domains to another provider the better. That's the quick version.

Date of experience: July 3, 2024
Australia
1 review
0 helpful votes
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Lost all good functionality when you switched from mydomain to web.com
It's hard to find anything because you have to wade thru all the sales & marketing bull$#*!...

Date of experience: July 2, 2024
Texas
1 review
0 helpful votes
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You asked me the second that I logged in. This is ridiculous. And now you require at least 50 characters...

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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The web.com user interface is difficiult to use when compared to the lassic doster.com GUI. Also, why is web.com so full of marketing messages and attempts to upsell me? I just want to do my work -- not fight off ads.

Date of experience: July 2, 2024
Maine
1 review
0 helpful votes
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Our website has been down for three weeks now. Web.com stinks.

Date of experience: July 1, 2024
New York
1 review
0 helpful votes
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All is well
July 11, 2024

All is well. I appreciate the authentication step. I just need to update the debit card on file

Date of experience: July 1, 2024
Thailand
1 review
0 helpful votes
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I have called to cancel my privacy and sitelocker auto extensions because I never used it and there is no cancellation on the website. After I chat with the customer services. They simply say it is set as auto renewal. I then turned it off, but I was still charged fro 200+ which I did not use the services not even for the last subscriptions. What can of services are Web.com providing, not allowing user to cancel services they have never been used.

Date of experience: June 30, 2024
Australia
1 review
0 helpful votes
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Sad that email forwarding is leaving. Means I have to leave too.

Date of experience: June 30, 2024
Texas
1 review
0 helpful votes
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Your new web site and services suck!
I am unable to get to your web bases email tool and you lost my email services within my account. The best thing I got from support is try again later?

Date of experience: June 30, 2024
Montana
1 review
0 helpful votes
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Email isn't working, google workspace never let me even try to use it without trying to extort more money out of me to use it so I lost money on that because a refund was refused. And customer service can only help with issues about half the time. Also, I tried to say 2 stars but then I couldn't leave a review at all. So that's shady

Date of experience: June 30, 2024
Kentucky
1 review
0 helpful votes
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The AI website builder is cool but my site is having some technical difficulties. Also I think I would like it better If I could review further insights.

Date of experience: June 30, 2024
Colorado
1 review
0 helpful votes
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Its just a bit overwhelming and not very intuitive to my experience or lack of experience... I could use some guidance

Date of experience: June 29, 2024
Sweden
1 review
0 helpful votes
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I do not need a survey popup anytime I need to do something. Begging for a survey is an invitation to a low survey

Date of experience: June 29, 2024
GB
1 review
0 helpful votes
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Absolute rubbish
July 9, 2024

Absolute rubbish. On the rare occasions their website/management tools actually let you in and work, they then don't do the things you want. Or worse say they have and you find out a week later it didn't work, so then you have spend an hour trying to get back into the thing to try again. The prices are way too high, and you would think by now they would learn, but no.

Date of experience: June 29, 2024
Missouri
2 reviews
0 helpful votes
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Mobile app is very confusing without much functionality to get done what i need to get done.

Date of experience: June 29, 2024
Switzerland
1 review
0 helpful votes
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Difficult getting information for my products which are valid

Date of experience: June 28, 2024
Canada
1 review
0 helpful votes
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The web interface for advanced users has improved but the price has gone up to a point that it may no longer be competitive.

Date of experience: June 27, 2024