NetworkSolutionsReviews 3,409

I trusted this company but it turned out to be disappointment. I thought register.com has been around for years and I registered my domain with them (more expensive!) over godaddy (cheaper) which I use for all other domains (which I think not so important). However, all my other domains with godaddy never have any issues but my main domain with register.com went down for over 3 days! They were unable to renew my domain name due to their system bug. I kept calling them and every time I had to explain everything ALL OVER AGAIN. Until one of their staffs HANG UP on me because I was tired of explaining again and again and said "Just check your records of what issues I am having!". I called again and asked for supervisor, she can't do anything either to renew my domain. Then this time my phone got disconnected and she (they) NEVER ring me back. I waited 12 hours for a call back but NEVER HAPPENED. I called again and somehow this guy fixed the issue and he didn't know why other guys couldn't help me. So I didn't call them back and I would be waiting for nothing and my site would still be down. So beware of this website register.com, WORST SUPPORT, WORST SYSTEM, and WORST CUSTOMER SERVICE.

Network Solutions e-commerce store hard to manage - I'm not a programmer, but for a medical business I've set up I've been using Network Solutions' e-commerce package. It's not hard to use, but the interface is often frustrating (click on a link and lose all the data you just entered), and I've found it difficult to customize the product pages and much of the web store. However, I was able to integrate the Network Solutions shopping cart with Google Checkout and Google Analytics, which I found useful.

Overall, Network Solutions is not hard to use, but if you want a flexible e-commerce solution I would stay away from it (although I don't have a better recommendation right now).