Netflix Reviews Summary
The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
What's weird is that if your on one console and switch from a xbox to a computer the movie/show your watching isn't there.
It does not have everything up to date, it needs all of the series or their current shows and a few more up to date films.
We are long time subscribers and they do have a great choice for people like us who like documentaries. The only down side is it takes forever to get a newly released movie, so we go to Redbox.
Netflix is truly one of those things that is totally reliable and you get what you pay for. It has Netflix only shows like better call Saul which is related to breaking bad. It has loads of movies and I could watch movies from it all day.
We had it for two years and than canceled our subscription! They would charge (or try to charge) us for movies we ordered but NEVER got, they tried to charge us $115 for a DVD that never even arrived! And when they changed to digital online only we had even more issues. Bottom line is THEY SUCK!
I have been a customer of netfkix for 13 yrs. Their customer service is wonderful. The selection is outstanding. Turn around on dvd service is excellent and i love their streaming servce.
Why are they so expensive? Their offerings are certainly not the best that are available.
Best show ever. I'm so happy Netflix exists. It's a happy, legal way to get everything.
Having has Netflix for just over a year now I am pretty certain they have added a total of five films (or as it seems) Not a huge selection if you want newish films as the older ones most people have seen previously! I tend to find myself watching films i have seen a dozen times, the only reason i haven't switched to Amazon just yet is for one reason OITNB! I am hooked with the show! (orange is the new black)
Who doesn't love Netflix? I have rarely had problems, but when I did they were really responsive - for example, when a disc didn't play they sent out a replacement immediately. Their original content is terrific, their interface is exemplary... Netflix delivers!
I love netflix and never had any problem with their service.
I watch series on Netflix. I wish they would release new movies sooner, even if you had to pay a bit more.
I have long since abandoned Cable TV. Netflix provides a wonderful service for a good low price. They have always respected my email preferences and privacy (as far as I know). The service is quite fast and the video content is structured well. You can not get "brand new" movies on Netflix, most items are several months old or made for TV type of programs. This would be -1 star but Netflix makes up for that with original programming and their own shows! I am very impressed with a verity of the Netflix originals, Peaky Blinders was quite good, Marco Polo was original and semi-educational, and their comedy specials are quite good. They have limited blockbusters but this is an AAA+++ rating if you alike intelligent videos and shows. Great company, great service, great idea, well worth the small monthly fee.
I have been addicted to netflix forever. It has transformed the way I watch TV. I save so much money cutting my cable lines
I live watching movies on Netflix. Especially since its on my tv, phone and computer!
Look for shows to move from Hulu Plus to Netflix as they get farther from when they were first produced. Thus Netflix and Hulu Plus are very complementary to each other. However, if you don't mind waiting longer to see a new TV series and want a large selection of movies and shows for your money you can't beat Netflix. When we get behind on watching a TV series such as one we thought was cancelled but was not in fact cancelled or moved to cable instead, we switch from Hulu Plus to Netflix. We also when we have time watch complete or many episodes available shows on Netflx rather than be always waiting for the next episode.
I had Netflix a couple of years ago, and I thought it was great. Now it is horribly fey. They have nothing to watch (that I am interested in anyway) except the few good films I have already seen. I have been bedridden since December, so being entertained is important... and with Netflix, it just isn't happening. I was going to cancel my subscription a couple of weeks ago but forgot... Thank you SiteJabber for reminding me.
Yes, I like the exclusive shows, but not enough to keep membership.
About the business
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Streaming Movies Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members