Netflix Reviews Summary
The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
While it is nice to have a streaming service for videos I find my self watching less and less of Netflix.
I have had a subscription for several years and I find content lacking.
While they do produce some of their own shows now, other new content is rare.
Additionally been having more and more hang ups, or unavailable service when attempting to view videos.
(This has been from their end, I checked on different devices and on other ISP's)
(Will be leaving to join Hulu this month will review it later this year)
The problem with Netflix is most of the movies stay on for moths and are old movies I already have in my video library they push movie contents that you do not want to see, so I set up my preference action movies, and tv shows, well 50% the the movies were children movies, 10% I can deal with that, and then a large content of gay movies was being pushed my home page, great if that's what your like, this content should not be pushed on people so I contacted the customer service on how to remove this content I was told I could not. I cancelled my service, I could not control the content being shown, If I wanted my children to view only children movies they could not, If you want to see free movies visit crackle.com and visit youtube
Shows available at netflix is limited. They should provide more show so can see more.
Joined Netflix thinking it would be great to have a bigger selection of films/TV etc to watch, disappointed - most people will already have the DVD of the films as they are so old, the TV selection are again old series, nothing new or exciting here, waste of money!
I have to do a LOT of traveling. Believe it or not, there are some folks that still like the little red envelope showing up in the mail box.
Also, i noticed that watching movies on a CD? It just has better sound and visual quality than streaming.
Now that i have to travel quite a bit? I really miss Netflix. Also? Whenever i would have a problem with a CD - sometimes it would wind up at my neighbors, or the streaming online movie? Netflix resolved it.
The customer service was always AWESOME!
Only thing that the prices when up like dollar -.- but yeah it's pretty good
I am regular user of Netflix. I really enjoy its video streaming without any error.
Not cutting my cable yet, but I'm finding more and more of my television time spent on Netflix. Plus it's nice to pick up where I left off on my mobile. Best part is the original content, and the fact I don't have to wait weeks for each episode to air. Less than $10, but worth easily 10x that!
People, i am telling you - get it if you already didn't! LOVE IT! Awesome choice! Not to mention their own shows such as making a murderer which is a must to watch!
It seems all the 70s & 80s good movies have been removed! I don't wanna pay to see an old movie. More TV & movies, please!
Netflix is one of the original streaming service, and they seem only to get better and better. They have a very large catalog, and the value for money is excellent. They allow multiple users on one account without any extra price.
To me, Netflix is a must have service. With such a large catalog, I'm delighted at their current pricing. They are now producing their own series which have been very well received
I love netflix, other than some little wifi connectivity problems it has, which is due to my own wifi, it is perfect, I love the accessibility of it and it makes me happy when I have lazy days.
If you have problem you may not get an answer you will understand when calling as the calls are either answered in the middle east or middle eastern people answer the calls here. First situation is more probable.
Netflix is cheap, effective, fast. And it's not Comcast!
Netflix you services are priceless. I love you show too much.
Its a great price. Lots of movies, but not all of course. Always works. But they recently changed the look and how you navigate and i do not like it.
And have multi accounts no problems better then Amazon and Hulu!
Never know if it's Comcast or Netflix b/c they each defer to the other about issues with service. Wish it was more reliable.
About the business
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members