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How would you rate Neopets?
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Oregon
1 review
6 helpful votes
Follow Dakota S.
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Started playing waaaaay back in 2005 when I was in elementary school. I returned as an adult with his own apartment and life nearly ten years later, hoping to take a trip down memory lane... What I found was a hellhole overrun with micro transactions, advertisements (Some of which contained nasty viruses and malware) and ridiculous frills and gimmicks. Just like everything else I once cared about or enjoyed as a kid, Neopets and it's overseers have succumbed to total greed...

Date of experience: May 31, 2014
Pennsylvania
5 reviews
23 helpful votes
Follow Sailor C.
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I joined Neopets over 9 years go, I played for 5 of those years. I was heavily involved in the site and was one of the top posting members in a certain Neopets forum.
What tore me away was a little after the time they began the McDonald promotion, they decided to ditch the current pet designs so they could implement a system that allowed you to clothes your pets. Which meant they redesigned every pet and color.
Why I found it to be a poor decision is that they cared not how poor the art was afterward. I use to love the old design of the plushie Zafara, the new one is nothing more then a color change of the normal looking Zafara, it entirely lost its cuddly plushie look. And that is only ONE pet, I won't bother listing anymore. So my complaint is really that they couldn't bother paying good artists to create good art, they went cheap.

I liked the site for its originality, but they went from being creative to making decisions based on profit. Poor move.

Update: I got banned many months back, I think because I kept trying to log into my account but I couldn't remember which password I used... somehow that became a permanent ban! I had those pets for over 10 years... and customer service was USELESS, they don't get back to you. So... everything I collected and worked on is gone, poof. This company needs to be sued or shut down, they made it into a pay site as far as content goes but they care not about their members.

Date of experience: December 20, 2010
Georgia
1 review
1 helpful vote
Follow Gabrielle T.
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Rigged
November 18, 2020

Everything about neopets is rigged which makes it very unenjoyable. I've played since the very beggining and I STILL get screwed over in the games

Date of experience: November 18, 2020
Romania
1 review
1 helpful vote
Follow Iulian H.
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No tutorial
November 14, 2022

The tutorial is not loading and i can't buy a neohome so i can costumize and play minigames and shoping

Date of experience: November 14, 2022
Pennsylvania
2 reviews
20 helpful votes
Follow Brandi J.
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No love let on neopets
November 28, 2014

No love let on neopets. They are greedy as all hell.

Date of experience: November 28, 2014
California
11 reviews
4 helpful votes
Follow AnneMarie F.
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After they added stuff like the mall you knew it was a cash grab. After the site wide password reset. I was locked out of one of my accounts and I could not get it back because I did not have access to the original email address I used in the year 2000 to make the account. Sent in a ticket but I could not prove it was mine since I had not bought any NC items on that accounts. I am out of luck. I miss my pets.All that hard work for 21 years lost!

Date of experience: July 17, 2023
Germany
2 reviews
2 helpful votes
Follow Jennifer G.
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I just loved those games when I was in high school. It does not sound cool, but I could play several hours continuously. Now that I have grown up and tried to play a few different games for a grown-up. I still miss the happiness I have had with
Neopets.

Date of experience: November 4, 2013
Pennsylvania
30 reviews
6 helpful votes
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Not what it used to be
January 18, 2021

Neopets is not at all what it used to be. It used to be ad-free but now it's dozens of spam ads! And one was a lingerie ad for bras! It had a promiscuous name for the site too.

I had my older account inactive and I decided to try to come back and forgot my email and password used since it was 10 years old. I sent a ticket and email to Neopets and guess what? They never replied. It always said case open but didn't email back or anything! And they NEVER DID.
They won't message you back and won't help you.

You're only allowed to submit scores for Neopoints 3 times a day. Despite playing & not sending your scores. You see other sites that allow you to play for as many points as you want but not this site! Most items cost millions of points that will take you over a year to do or so!

I never go on the chat boards anymore either because people will go out of their way to report you and get you in trouble & your account gets frozen. Surprise!

Even that Advent Calendar in December has sucked for the past 6 years! They used to give paint brushes away ages ago but never anymore. And plus they took off Key Quest! That was the best game they had and everybody loved it. Neopets has a lot of glitches and bugs and NEVER fixes them, never has any new games updated or added.

Neopets sure isn't what it used to be.

Date of experience: January 2, 2017
Kentucky
9 reviews
14 helpful votes
Follow Ashley F.
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This site has definitely gotten better with age. I started out playing as a preteen, then my account got frozen because I tried to keep my brother's and cousins' pets alive. I took a 6 year hiatus to cool down and now I'm back! It's Nickelodeon owned and mainly a kiddie site so prepare to be censored to the fullest extent of the G rated law. But there are a ton of adults on this site and it's a fun way to pass/waste time but still feel like you're accomplishing something.:-D

Note: There are a ton of would be hackers skulking around this site waiting to steal your hard earned digital items, so a strong password that changes every few weeks is strongly suggested. TNT (The Neopets Team) takes hacking and cheating VERY seriously (so much so that the innocent man often gets caught in the crossfire). This is good and bad for several obvious reasons. So long as you remember it's just a game and that reality will always matter more, you'll enjoy this fun site.:-D

Date of experience: January 7, 2014
Connecticut
1 review
5 helpful votes
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So, the website itself is something positive for the idle mind. I started playing somewhere back in 2000 and remember it being an actually really fun game, but after returning about 14 years later i realized how glitchy and absolutely DREADFULLLY slow the website has become. Honestly, have yet to find another website that has tested my patience the way that my short termed return to neopets has. While there are some really fun aspects that still remain about this game, they're impossible to enjoy because the whole system is so goddamn slow, it crashes every other minute.
Totally unimpressed neopets.

Date of experience: September 21, 2014
Illinois
1 review
1 helpful vote
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If you open and allow all neopets pop up into your computer you are taking a risk to your security. So do not drop your security for neopets.

Date of experience: August 6, 2023
California
19 reviews
98 helpful votes
Follow Kasey P.
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Haha i can't believe this thing is still around. I remember playing neopets when i young. Good times. Thats soo cool though that its still around after all these years..

Date of experience: August 16, 2010
California
3 reviews
5 helpful votes
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Its okay
March 26, 2009

Its okay - It is an okay website. You can make your own pet and "play" games. The games are okay especially when you are bored.

Date of experience: March 26, 2009

Overview

Neopets has a rating of 1.8 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Neopets ranks 93rd among Kids Games sites.

service
4
value
4
shipping
2
returns
2
quality
3