If you open and allow all neopets pop up into your computer you are taking a risk to your security. So do not drop your security for neopets.
Aj S.'s review of Neopets earned a Very Helpful vote
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Empty.
Absolutely no response to support tickets. Users are left hanging for months and even years...
The team means well, I think - however they are so underresourced that they cut corners in MANY...