Still same situation no reply several mails no refund of Japan tour 24 March which company told flight cancelled hence tour cancelled due to corona
No reply and no action several mails as well several phoned to their M D m No response since 4 months
4 to 6 mails as well phoned 3 times to M D but no response. The matter was of Japan tour from 24 March cancelled flight tour cancelled due to Corona Pendemic. How long he can pull the matter, Not responding to refund Rs. 2.80 Lac as we are two members.
The service is give is soo bad.
First of well when we reached the organiser who came with us said we have to wait for 3 hours because 2 people were coming late and we were 17 people who they said to wait, we all came together and told them we want to leave as the journey was for 6 hours and our flight was early mrng we didnt even get to sleep after speaking to md they made us go after wasteing 1.30 hour of ours then the journey was good n hotel next day when we went to jaisalmer they gave us so bad hotel no cleanliness no hot water in so cold weather n service too bad we left to go another place and the organiser didnt even come with us to sight secens with us he left us alaone with a guide who didnt show us whole place and then he took us to hotel the food had only 3 type variety shak roti n rice thats it the organiser tells us i got order from top n thats it what you get... we have to tours but this happened for first time,
Its soo bad i hope you all get from this.
And please see to it yall dont get such a bad service.
I personally suggest pls dont book through merm holidays. Very bad experience and hopeless service right from pick up from airport to last drop..
It was a pleasant tour of Japan with Neem Holidays. Had never experienced such a beautiful trip... It was like dreams come true. The service provided was like never before. This is the best travel tour agency. I must say. They provide everything that is mention in their packages and mostly care is taken. Will surely recommend to people to tour with Neem Holidays only.
I have travelled to Europe twice with Neem Holidays, first Western Europe and then Eastern Europe. Both tours were excellent. No complaint at all. Hotels were good, food in Indian restaurant was really mouth watery, Buses were of highest quality, tour manager very knowledgable and co-operative, sightseeing places wonderful, tour management of the highest standard and all this at the cheapest rate. It is truly unbelievable. THEY DELIVER BETTER THAN THEY PROMISE.
We 10 doctors has booked Japan cherry blossom tour which was on 28th march 2020.
But due to corona virus epidemic Neem Tours operators has cancelled tour.
They r not giving us refunds which is about 15 Lakhs rupees for 10 passengers.
Manish & Lata r too rude &horrible.
Manish is talking with us too risky &figjting with us.
As we have give money we r under his obligations.
He is totally third class, nonsense, cheater.
God will not spare him.
He is talking with us as we r his servants.
He is not in category to mention in human being.
Will he remain happy in his life after not giving our hard earned money.?
I have gone with neem firstly to east Europe, and to SpainPortugal. For both tour the experience was very very satisfactory. In both tours what was promised was 100% delivered, The tour manager Chandresh was excellent, apart from knowing his job well always eager to give more and to help everyone. I recommend Neem Holidays to all my friends and relatives. In one line most competitively prices tour covering all must.
We had a great holiday in Switzerland this February, our guide Mr. Gopal is excellent with his behaviour and knowledge. The Hotel provided was fantastic with lovely service and tasty foods especially cholermus. Charming snow falls and delight climate which makes Switzerland the perfect place to visit. And the cost for tour was absolutely low with Neem holidays. Will again plan our tour with Neem Holidays.
Excellent. Five star rating. Completed Japan Tour (11- March to 19 march 2019.). Absolutely enjoying tour. Tour manager Madam Dipti and Japanese tour escort, Madam Fuji, both well experienced and highly co-operative. All sight seeing comfortably covered. Hotels are really good. Though they are 3star hotels, but as per our Indian standard they are equal to five star hotels. Room size is moderate only in Tokyo, in other cities rooms are large. Special care for vegetarian, non veg. And even Jain foods. You get Indian sweet " JALEBI" in Japan. Special care is taken for senior citizens. They understand senior citizens limitations. Best value for your hard earned money. Excellent for escorted and group tour. I would love to travel with Neem regularly in future. Happy holidays are here again!
Just am Back from the Jewels of Europe organized by Neem Holidays, the places were Marvelous and enjoyed with my hubby and my son. The Sparkling white snows covering the Hills and Roads becomes the high light of the entire picture. I suggest you must try the Jewels of Europe once with Neem Holidays. The guides are super cool and knowledgable. Thank you.
The Tour Manager was Great, Fantastic Group Travelers together, Good Tour Guide, Giving good time to explore on own too, that makes more interesting, easy tour time, starts day from 10 to 10, and not hurry bury with getting up at 6 etc, it was overall good experience.
We were so happy with our first tour to japan, that we had a second tour of Russia and have planned a 3rd tour also with them, Neem gives excellent deals, without compromising on their quality.
Value for money travel agency. Excellent service by cheering tour guide. Budgeted tour for all. Superb Hotels and Smart Tour Escort. Thanks A Lot For Great Hospitality.
We book trip in month of july 2018 for wonders of europe through Mr. Siddharh neem sales executive.
We pay full payment. Our travelling date is 5th may 209. After all the procedure has been done. We are very happy to travel europe. But few days before Ms. Suman call me & told that 5 th may departure has cancelled. Due to jet airways issie. I told her how come ot os cancelled becuse u send me details of ethiad airways. & as per my knowledge ethiad & jet airways are not same company. Then suman told that. Nahi mam hum logo ne sab passenger ko call kar ke bataya jai ki 5 th may 2019 ka trip cancelled kiya hai. Hum aapko either 30th april ya to 18th may ke departure de sakte hai. We confirm our journey in 30 th april 2019. When we reach paris i ask reception person is any group check in 5 th may. The reception girl confirme ya neem another group check in 5th may. We check swizerland, rome & italy hotel as per our earlier schedule the 5thdeparture is not cancelled & tje neem person making us full.
Even there hotel department incharge mr. Amit hande also fake person. As per itinery they provide us paris boat cruise. When we are in paris we call amit hande he avoid & say it is mistake in neem side that they mention paris boat cruise.& cut the phone.
Neem holidays packages are cheap than other travels so every body want to go. But there staff is unprofessional & non trustworthy.
Overview
The overall reputation of Neem Holidays is significantly tarnished by numerous customer complaints regarding unprofessional service, poor organization, and inadequate communication. Many customers report experiences of being misled about tour details, facing subpar accommodations, and receiving a lack of support post-booking. Conversely, a small number of positive reviews highlight enjoyable trips with satisfactory arrangements, indicating that experiences may vary. However, the prevailing sentiment suggests a deep distrust in the company’s practices, with many customers advising against using their services due to perceived fraudulent behavior and inadequate customer care.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members