Overview
National Car Rental has a rating of 4.7 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with National Car Rental most frequently mention customer service and great experience.
We rented a 15 passenger van and it was clean and well maintained. The staff at the San Diego Airport are top notch!
At the time of my reservation, there was a limited selection of larger luxury cars. The one luxury car available required a $1,200 deposit. My business partner has rented similar cars from other airports without any deposit. You'd think elite members could waive such a high deposit, especially with an AmEx on file for damages and insurance. That said, my overall experience was still above standard.
Awesome experience! Great vehicle selection! Online reservations are really easy to make and the pick-up and drop-off process is always a breeze! Super friendly employees too! Highly recommend!
Car was late and not adequately cleaned on the interior.
CAE Columbia Metropolitan Airport National Car Rental has by far the best Customer Service that I have ever experienced over the many years as a National customer. They greet you with warm hospitality and the yeam makes sure tgat all of your needs and concerns are met with a solution and a smile. I have been with National for many years and the garage team goes above and beyond reproach for their customers. My daughter is a Collegiate Golfer and we always rent the large SUV's that accommodates her golf equipment and luggage. Your staff should receive a raise for their work and dedication to ensure that customers are happy and satisfied and that their experience is a great one everytime.
Thank you to National and to it's super wonderful car rental employees.
You need a car? NATIONAL will solve for sure!
The car I picked previously didnt fit what we needed so the man at the counter at MGM Airport solve and gave us a car that was exactly what we where looking for.
Seamless👍🏻 Walked straight to the vehicle and drove to the exit. Took about 2 minutes and I was on the road.
I wanted to rent a 2024 (or current) Mustang convertible as I am looking to purchase one. (what better way to test drive- having it a couple of days). The vehicle was ready when I needed it and in wonderful condition. I was surprised that it had 19,000 miles. It was clean as a whistle. Pick-up was a snap and return was a snap. This car was a lot of fun to drive - the little 4 cylinder (+310 hp) was very surprisingly strong. My wife was very surprised when she saw it on the driveway. I spent $17 for gas for the weekend - very cheap to operate. Thank you National for providing a variety of vehicles.
Car was ready and clean. Attendant was helpful and polite.
Good car. Pick up location at LAX was horrendous. Very inconvenient for people with families or heavy luggage. LAX is substandard just like the rest of L. A.
The staff helped me find the exact car I wanted. Good conversation with the bus driver from the terminal to the rental lot.
Customer service was great! Cars cruise control quit working on last 3 hour drive, and driverside back tire went low on air last day I had it. But for almost a month was great
National is great. Even at a smaller airport a great experience.
The staff were professional and efficient! I would certainly recommend!
Always a great experience great local staff always so efficient. National is my go to for rental cars.
Great Customer Service! Easy and fast transaction. Definitely using National again!
I use this facility monthly and they have always been friendly and accommodating.
The experience was pleasant easy and staff was very friendly and very helpful, the vehicle was great.
Great agents,very helpful. From rental to return.I felt like the truly valued my business.
Awesome price with no crazy hold on my card and easy pickup and drop off
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members