If I could, I rate this site ZERO stars. I'm currently on my 5th return in a row with them... stemming all from an original order I made 3 months ago. They keep giving me store credit, and so I keep buying things that don't work out. Why don't they work out? Because there representation of their products is, as said below, MISLEADING. I'm guessing because of their background as an ebay vintage store, they use the ole ebay trick of pinning clothes to models and having the models hide design imperfections in pictures... aka, an unflattering tent dressed is pinned to look more chic and fitted... a faux pocket on a sweater is hidden by a model's hand, so one can't tell that it has an odd and bulky fit... and no where does it mention these attributes in the description. Perhaps, I'll check the user comments and reviews to see how an item fits first... OH WAIT, THEY DON'T HAVE THIS FEATURE ON THEIR SITE. They know exactly what they're doing. If you don't like the design of the products you sell, then maybe it's time to fire your buyer instead of selling $#*! that doesn't look like it does on your site.

They do have some nice stuff, but most of the time it's way overpriced. Not only are the clothes expensive, but so is the shipping (yes, $15 is a lot when there are sites that offers way cheaper shipping). I live in Europe so I also have to pay for taxes, which is at least half the cost of the whole order, with the shipping rate included. This pretty much defeats the whole purpose of ordering clothes from Nastygal. I'm a student with a limited economy, I can't afford that. What a shame.

I can't say much about the quality since I've only ordered from them once, but based on what I've received I'm fairly pleased with it. I ordered a dress and it came in the right size. It fitted perfectly and the fabric was nice and thick, but it was however a little see-through. The quality is nice, but nothing to rave about.

To sum it up briefly, the clothes are nice and unique but way too expensive. You can find the same stuff for half the price on other online stores. You want similar clothing? Go to boohoo.com, thefe.com & gojane.com. Stay away from Nastygal.

I don't know why this place has so many negative reviews. I've known about NastyGal for about two years now and I always would go on their website and just stare at their clothes because I loved them but never bought anything because it was just so expensive. Finally, last week, I ordered a dress from Nasty Gal; I ordered it Sunday night, paid no tax, and shipping was free. I received my dress on Thursday afternoon, four days later, and it was in perfect condition. No rips, no stains, no tears, my only complaint is that it's a little too big, I ordered a Medium and it fits like a Large. The dress was exactly like what it was on the website, and overall, I'm very pleased with my purchase. Sure it was a tad bit overpriced ($78.00) but I'd definitely order from them again.

Terrible, Terrible, Terrible. It does make me feel better though to read that this is something that many others have experienced. This is embarrassing for them to have so many bad reviews.

They don't know how to handle international orders, customer service is poor, the quality of the dress came in very cheaply made and was sewn incorrectly making it faulty and unwearable. They will not return as you pay for their inflated duties and taxes (that they don't mention in the checkout page) and leave their customers at a a loss.

Quality of the dress is akin to something I can probably find in some cheapo flea market.

NastyGal you are all flash but no real class.

Never again.

I love Nasty Gal's items, but the last purchase I made was a disaster! I bought the Helix dress, in white, in size M, which was first bigger than the sizes on their size chart (how should I have known I was a Nasty Gal small when the size chart says I'm a medium). To make this even worse, the material was dysfunctional and contorted making the dress unfit to wear in public. There were wrinkles and wire bends everywhere that shouldn't. The online picture was nothing like the actual dress.

I usually get my packages quickly and the customer service, unlike others I've read, is actually decent. However, their charts and sizes are misleading.

I bought a size SMALL pair of Serpentine Shorts from them and got a size small that was 30". The model was super fit and wearing a supposed "size small" which happen to fit her perfectly and also a size 24" just like me. I was so disappointed after I received my order to see that it was way too big.

They gave me in store credit, however which was ok but I now know that I won't be able to order shorts from them. I spoke to a customer service rep that told me just today that the sizing for the models were misleading.

I also bought a zipper dress that was really cute but didn't last but a few months since the zippers started crumbling apart after 2 washes and very little use. Instead of metal, they were made out of cheap plastic.

Pretty disappointed, Nasty Gal.

My first experience with nastygal.com was not a pleasant one. When I received the over priced item that I ordered, it was ripped in two places. When I called to exchange the item they were not willing to compensate me at all for my purchase they told me that I had to pay to ship it back and then they would reimburse me for my order. They would not just exchange the order. I would have to order the item again, this is an example of poor customer service. I will never order form this site again.

Let me start by saying I am a fan of Nasty Gal from way back in the days of eBay.

That said I have been becoming less and less of a fan. First of all I think I would have once been considered the target market yet no longer am.

I once admired the founder, I felt I could relate to her and her style. Not any more. Now the website looks like every other cheap clothing website out there. I just had a look at their latest arrivals and 95% of it was super tight, super short and super tacky. I see their vintage is becoming more and more less 'vintage', less original and super expensive. Which I get because I would be very surprised if any of her old 'vintage' customers shop here anymore as she is appealing to the mass of 15 year olds who want to look like everyone else.

That said I have purchased several times. Wasn't impressed. I was actually really surprised how cheap the quality of clothing was, especially of their own 'designs' under the Nasty Gal label. I am an international customer and a jacket I ordered turned up the wrong size, way too small and they had sold out so I wasn't able to get the correct size. That kind of did it for me.

I know the target market for this shop now is probably happy with the store, like I said its like all the other clothing stores online specializing in cheap disposable fashion. 15 year olds don't know it as the store us older fans do. And I doubt the founder cares as she's getting so much positive press and making a fortune. Good on her, but I can't help but feel disappointed.

I did my first online purchase and bought two dresses. I was so excited but one dressed wasn't how it looked liked in the picture and the other dress was simply too big. The sizing was my fault though. It is pricy, but the site features unique and trendy designs. I like that they sell brand name shows like Jeffrey Campbell, because some of the stores at my local mall doesn't carry the certain style of shoe. I'll be more hesitant in purchasing a dress or top from here again because I don't want to have to pay shipping to return the items!

I have been shopping vintage for many years and that has included on eBay. I was glad to check out a new source, Nasty Gal. I was disppointed in the quality and diversity of vintage clothing on the site. The truth is I would not be caught dead in any of it. I associate vintage fashions with style and elegance not trashy, which is what most of the items on the site appear to be. Further, they are overpriced. I am a professional woman who desire, again, elegance and style, which are not synonymous with Nasty Gal.

This company is a greedy corporation and has the worst customer service.

First time ordering my package was left on front door, called usps said it was never
There, asked nasty gal to help, Supposedly there is an investigation going on.

So far it's been 20 days... I am left with no cash, and an invisible dress.
Nasty gal could have offered to overnight and replace the dress since they are cheap dirt. SIGNATURE CONFIRMATION SHOULD BE MANDATORY.

$#*!ing hate this worthless company.
DON'T ORDER unless you like $#*! customer service!

I've ordered on two occasions from Nastygal and I have mixed feelings. It can be very hit and miss and the clothing overall is somewhat cheap. If you shop at Forever 21 and don't mind similar quality then you will not be disappointed with NastyGal. Anyone looking for higher quality should probably look elsewhere. I kept about 4 items from over 12 that I had ordered. That being said, I did not have any trouble with returns. I would order from here again, but only if I saw something I could not live without.