I placed an order on Sept 22nd 2021. It is January and I STILL HAVE NOT RECEIVED THE MERCHANDISE I PAID FOR. I have contacted multiple people via their website and every single one of them IS RUDE. They all say that there is nothing they can do about it. They won't even supply me with a tracking number. I have begged them for proof of them mailing out the merchandise I paid for with my hard earned money and they say nope.

Ordered a few things online and shipped them to my apartment. Says they have a 7 day delivery, but all things ship royal mail from the UK? Ordered anyways, after almost 3 weeks of no shipment update emails/tracking availability I was finally able to track my order. Says it was in LA, so expected it within that week. Checked my mailbox daily, found nothing. Looked up my tracking number again, said it was unavailable. Finally over 4 weeks later I was able to access the tracking. In the update I found a note saying "11:28pm, delivery attempt- no answer"? Like a mailman came to my door on 2/28 at 11:28pm and I did not answer the door? WHAT. Leave the item in the mailbox? Also work during normal hours? Also I would have answered the door? Still did not get any emails regarding my package, it being sent back, my address being wrong, nothing. So I e-mail customer service and the man tells me that my items are on their way back to the UK because of an issue with my shipping address. My address was correct, and there was no issue. So I say I would like my items routed back to me if I can get them within 7 work days, or I want a refund. The man replies saying 2 of the items are now sold out? Like the company allowed people to purchase items that I already purchased? WHAT. Also my refund did not include shipping cost even though the shipping issue was THEIR FAULT. Will NEVER be shopping here again.

Thus place is a joke I was having my daughters initials Monogrammed on a shirt I had purchased from them, I received the right shirt but The ASW initials I sent them to put on the shirt was sent back to me KMB how did they get it so wrong. I sent then a ticket that's what they say use on there site an I have this bad feeling that I just need to chalk it up as a lose. I Just want people out here to know DON'T DO BUSINESS WITH THESE PEOPLE.

I found out about NastyGal from a girl I followed on Instagram. Occasionally she would post a picture of herself in the clothing from there. I found the website and immediately fell in love. The styles are absolutely astounding(online). Finally, I got my own debit card and was able to purchase something from there. Instead of being conservative and trying something cheap, I ordered what was supposed to be a very nice plaid, see-through, floor-length "t-shirt". I was excited when it came in and tried it on without examining properly. However, when I did look down, I noticed that it was ripped halfway down horribly. I am excellent at sewing, but that is beyond the point. I shouldn't have to stitch new clothes back together. It's ridiculous. I figured it was a fluke, so the other day I ordered a cheap skirt from the sales menu. It came in, and once again I was extremely disgusted and disappointed. It was also ripped around the elastic. Not only that, but it was made of an awful material that felt almost like a diaper. I've learned my lesson and will never shop there again.

I would give this online store a zero not 1 star. Worst experiences i ever met. I bought their product 2 time like only 2-3 day aways from each others and they list the shipping arrive around 4-15days and i wait. (My first order was 410.11$ for order GUK******* and Also for 697.37$ order GUK*******. After like 20 days i text them and ask about my parcel cuz i didnt receive one they ask me to wait for 20 day more and i wait. Then nothing ever arrive. I ask them for refund they refund me back only 371.12$ for my first order and 644.96$ for my second order. So i lose about 90$ without getting anythings. I ask them about that but they say they cant refund me back the shipping fee. What? I get nothing and i pay shipping for nothing? I never met any kind of online store like this ever in my life. Late response / late shipment / never received items / pay for shipping for nothing.

I've heard a lot about NastyGal and found the 50% off everything discount on the website. I was so surprised so I was like hell yea! I scrolled around and found the Dionne Plaid Dress, which I clicked on so quickly because it was only $20 (original $40) and the design was unique from other dresses I have seen. I bought it and it took a week to arrive. I was so excited I immediately went out to my mailbox when I heard it open. At first sight it looked exactly how it did on the website. However, I was too disappointed when I tried it on. The straps fell off my shoulders after moving around in it, the hip fitting was strangely boxy and unflattering, and there were a lot of loose threads around the dress. Long story short, I can't speak for other items, but I am disappointed in the poor quality of this and the fact that NastyGal overprices their items for such cheaply made clothes. I'm sure I can get something similar from Forever 21 or H&M for cheaper and better quality. I would stay away from purchasing risky clothes from NastyGal (dresses, skirts, etc.) because their sizing and fitting is sketchy. Spend your money somewhere else. Notice how they don't enable customers to add reviews on their website too...

They have sent me the wrong size shoe three different times! How! Once they sent me two completely different sizes. Shipping always takes so long as well.

They do have some nice stuff, but most of the time it's way overpriced. Not only are the clothes expensive, but so is the shipping (yes, $15 is a lot when there are sites that offers way cheaper shipping). I live in Europe so I also have to pay for taxes, which is at least half the cost of the whole order, with the shipping rate included. This pretty much defeats the whole purpose of ordering clothes from Nastygal. I'm a student with a limited economy, I can't afford that. What a shame.

I can't say much about the quality since I've only ordered from them once, but based on what I've received I'm fairly pleased with it. I ordered a dress and it came in the right size. It fitted perfectly and the fabric was nice and thick, but it was however a little see-through. The quality is nice, but nothing to rave about.

To sum it up briefly, the clothes are nice and unique but way too expensive. You can find the same stuff for half the price on other online stores. You want similar clothing? Go to boohoo.com, thefe.com & gojane.com. Stay away from Nastygal.

We know that these brands sell items like this for cheap and we are expecting the best quality. I have to say, I think that nasty gal is probably one of the better ones though that I've seen however here's my experiences from two purchases:

The main reason why I am giving them a 4 and not a 3 star was because of my second purchase with them. I bought a top and boots and a bag and everything was affordably priced. The bag actually came with an extra little pocket and the material wasn't bad at all (I got it for $12!)

I do want to mention my first time buying from them though I bought three different pieces: a swimsuit a dress and some pants and I ended up returning all of them because none of them fit. But, their return policy was pretty good and I also would say that their shipping is not bad either because I got my items pretty fast.

Bottom line is, they're probably one of the better fast fashion online shopping that I know, but it's a hit or miss on their items (READ REVIEWS!) and NEVER Pay for full price. They have discounts/codes often!

I had ordered 2 dresses for a work event to the hotel I was staying in, my parcel had not been delivered and went missing although tracking showed delivered. I then missed my work event having nothing to wear and felt extremely upset at this point.
Nasty girl didn't want anything to do with this and said just report it to the police, they couldn't help as it was in Scotland. I had to contact the courier myself, in which they opened a dispute. This took almost 10 days to resolve and get the parcel to the original hotel destination. The hotel have been trying to get the parcel to me to return, with communication been extremely slow, when I have asked the nasty girl team about then getting this unopened, unused parcel retuned they tell me it's out of the policy date (utter blank and no support) and I'm now out of pocket for 2 unwanted dresses. How can someone through a messaging service be so blunt and rude to the customers, theres no service just a policy pusher. Messages sent at 00.48am in the night!
I will be deleting there app and not using the services again after such a horrible experience.

Do not use the return label that comes in the package. You might not get a refund and you will lose the case with the bank you used to pay for the purchase if you have to open a claim. I have gotten some refunds using the label but not the last 2 orders I sent back. The label they send has a US return address but the company is based in the UK. Because of the address discrepancy it will appear that you sent the return to the wrong address. Thats what happened to me. After about a month, I received confirmation from Nasty Gal that the 2 returns were received but they never issued a refund for either order. Contacted them and didn't get any real answer as to why I did not receive the refunds. So I opened cases and provided all the proof I had that they received the items back but because of the items being returned to a different address than Nasty Gal has listed for their company, I lost the cases. PayPal did contact the company to verify that they received the items back, and big surprise, they never responded. If youre not happy with your purchase my advice is to go through you financial institution to do the refund. They will let you know where to send the items back and you will not have a problem getting refunded. That is what PayPal advised me to do on another order I placed that I wanted to send back. Im confident that I will at least be funded for that last order.