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NameSilo

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RU
1 review
0 helpful votes
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Scammers - mafia style!
February 18, 2024

Sold domains via namesilo marketplace. Waited 1 week to be able to withdraw funds. Then waited another 10 days for funds to be received. In reality they didn't not process the withdrawl. After contacting support they finally send funds. So they didn't want to part with my money. Received 5% less than was sent. Namesilo explained that they sent the full amount and paid all fees for wire transfer. In reality they sent payment with an option that fees are not paid and they should be charged along the way.
After uncovering this support stopped responding to my inquiries. I consider that the company scammed me.

There is an update for this review - this scammers at first denied everything then they decided to compensate me via PayPal. I told them that I do not use PayPal and wait for payment via wire. Finally, they said that they owe nothing to me.
Afterwards they begin to threaten me that if I do not remove my reviews there will be no compensation.
All responses from the company email were without any name and with grammatical and factual errors.
This company is public and mislead customers in their advertising.
I'm gonna to contact regulators so they be fined for defrauding customers.

Date of experience: February 18, 2024
Canada
1 review
1 helpful vote
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This site has the worst customer service I've ever seen. Customer service representatives are not helpful and refuse to help you. I've tried contacting them through chat and email, and they're rude, cold and refuse to provide solutions to simple problems. They still haven't given me a refund, even though I've tried getting a refund through the Order History, contacting the customer service chat, and contacting them through email. Just buy a domain and web hosting elsewhere, seriously. You'll regret it. It's not worth the trouble.

Date of experience: March 2, 2021
India
1 review
4 helpful votes
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They steal and grab your domains - beware.
Please Avoid NAMESILO at any cost if you want to save your domains.
While their policy states 33 days for domain renewal grace period, they steal your domain on 29th or 30th day in the name of auction. Would never recommend anyone to go with namesilo.
Its totally unsafe to do business with a company like Namesilo, please go with registrar such as godaddy or namecheap.

Date of experience: October 13, 2020
NameSilo S. NameSilo Rep
over a year old

Sorry to hear about your poor experience with us but please understand that we did not take your domain. Unfortunately, you did not renew your domain in time and as such, it was acquired by another user through auction. We always encourage the original registrant to renew their domains. In fact, in addition to offering an auto-renew feature which can automatically renew your domains prior to expiring, we also send out multiple reminder emails prior to your domain expiring, once it expires, when your domain is bid upon and prior to the expiration period completing because we want you to renew your domain. However, if you choose not to renew your domain, we try to see if anyone else in the community wants to renew it instead, as higher renewal rates are important and allow us to maintain our low prices and offer discounts.

Our full expiration process is documented here: https://www.namesilo.com/Support/Expiration-Process:
"Please see below that you may lose your domain on the 31st day if it is bid upon via auction."

Netherlands
1 review
0 helpful votes
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Worst hosting provider.
February 29, 2024

Worst hosting provider. The site is extremely slow and server error 500 is shown 20 times during the day and then the site is not on the internet, which ruined my work. Fraudsters!

Date of experience: February 29, 2024
Belarus
1 review
2 helpful votes
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Left me on my own with unusable domain and wasted money.
Left me on my own with unusable domain and wasted money.

I have purchased. ICU domain at NameSilo.com. After some time domain stopped working with no reason and without any preliminary warnings or smth.
Support just told me this is registry issue and I will not receive any real support from NameSilo.com. ICU registry won't talk to me. Domain not working, money wasted. Do not recommend.

Date of experience: February 29, 2020
NameSilo S. NameSilo Rep
over a year old

Sorry to hear about your poor experience with us. Please understand that your domain was placed on ServerHold by the registry that owns that TLD, not by us. As we communicated over e-mail, we will contact the registry on your behalf to figure out why your domain was placed on ServerHold and let you know. Typically, this happens when the registry finds your domain to be involved with abuse - i. E. spam, phishing etc.

Samuel P.
Indiana
96 reviews
307 helpful votes
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I've been a customer of Namesilo for a few years now. I switched over to them from NameCheap after they repeatedly let me down on the support side. Namesilo is pretty awesome in that regard. I've only ever talked to support twice, but both times they were able to help me out relatively quickly. They have two-factor authentication which is a great thing for security and overall they have great pricing for their domain names. Really have nothing to complain about them at all. Would highly recommend them.

Date of experience: October 10, 2017
Mexico
1 review
0 helpful votes
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I am so glad I did the move to NameSilo. Each and every time I get stuck on something that I am not too sure about, they are always ready and willing to help me out.

Date of experience: April 25, 2023
New Jersey
1 review
4 helpful votes
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NameSilo protects pedophilia
NameSilo protects pedophilia and criminals, after numerous reports they do nothing. Lots of animal and child rape sites.
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Date of experience: April 15, 2023
Germany
1 review
2 helpful votes
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I bought a domain for 100$
When I wanted to transfer this domain to a german hoster, they told my, the domain is not my any more, another agency has now the rights.
I was NOT informed of ANY deadlines or got any information about the depending delection.
100$ gone
Seems like I am not the only one who got ripped of...
The costumer service is - so to speak - not existent

Date of experience: January 26, 2021
8 reviews
17 helpful votes
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Namesilo is Awesome
September 11, 2017

I have been a Namesilo customer since 2013 and haven't got a reason to look back yet. Great support! Simple interface and many useful add-ons without asking for extra pay.

Date of experience: September 11, 2017
Indonesia
7 reviews
18 helpful votes
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Managing some of my domain on Namesilo.com
Prices are very competitive with no additional fee.
All are included, like Whois Privacy, DNS Hosting, Email Forwarding, etc.
Excellent registrar.

Date of experience: May 27, 2014
Oregon
1 review
5 helpful votes
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Interface and console are NOT user-friendly. Knowledgebase and help files are mostly useless. Takes hours to figure out how to do something unless you're a pro.

They provide EMAIL SUPPORT ONLY as are NEVER ONLINE FOR CHAT - even in the middle of the day. No phone support whatsoever either. Even in a crunch when begging for help in email. Takes way to long to get responses.

Go find another company who cares about their customers!

Date of experience: January 8, 2019
NameSilo S. NameSilo Rep
over a year old

Sorry to hear about your poor experience with us. We certainly care about our customers and offer 24x7 customer support through e-mail and chat. We have been and continue to invest heavily in improving our support team to ensure that we can help our customers will all their questions.

Greece
1 review
1 helpful vote
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Namesilo locked my domain, refusing to move it, asking x10 of the original price, they say that its on their policy locking domains and keeping it locked for months asking for 70$ in order to unlock them.

I asked them for transfer code but they refused to give me, their panel is very poor and my expiriance is the worse. PEOPLE HAVE TO CARE ABOUT HIDDEN FEES when they buy from them.

Date of experience: August 11, 2021
Turkey
15 reviews
32 helpful votes
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NameSilo.com is a domain company which buys domains from other domains paying a few dollars and they are selling the domainname for a thousand of dollars! Don't get fooled and screwed out!

Date of experience: July 16, 2018
NameSilo S. NameSilo Rep
over a year old

Sorry to hear about your poor experience with us. Not quite sure what you mean but we are an ICANN accredited registrar and our domain name registration prices start at $0.99 USD depending on the particular domain extension that you're looking to register. You can see our full pricing guide available here (under the registration, transfer and renewal tabs): https://www.namesilo.com/pricing.php

Not quite sure how you saw a thousand dollar domain, unless you tried to register a premium name or purchase one from another user selling it through our marketplace?

Massachusetts
1 review
4 helpful votes
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Don't care about you
January 1, 2021

They will auction your account immediately after expiration no matter how long you have been a customer. Not to be trusted with your domain! G

Date of experience: January 1, 2021
Sweden
2 reviews
19 helpful votes
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Great registrar
May 23, 2018

My experience with namesilo is great. Very cheap pricing plus a lot of free stuff for lifetime. No hidden costing at all!

Date of experience: May 23, 2018
Cameroon
1 review
3 helpful votes
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NAMESILO IS A BIG SCAMM DO NOT FALL. THE WILL ALOUT YOU TO BUY DOMAIN AND AFTER HAVING GOOD BACKLINK THE WILL DEACTIVATE THE DOMAIN AND START SELLING THE DOMAIN. DO NOT BUY DOMAIN OR HOSTING HERE

Date of experience: January 24, 2021
LA
1 review
0 helpful votes
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Avoid using NameSilo to sell domains. They impose a 180-day hold on your payment after a successful sale. I sold a domain for $999, but now I have to wait six months to get paid. This is unacceptable and a terrible experience for sellers. Be cautious if you're considering their marketplace.

Date of experience: January 14, 2025

Overview

NameSilo has a rating of 1.4 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. NameSilo ranks 135th among Domain Registration sites.

service
23
value
23
shipping
16
returns
19
quality
20
This company does not typically respond to reviews