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NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Anthony W.
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Excellent
December 11, 2013

Excellent. Keep offering more specials/coupons and I will keep buying from you guys and recommending you to others!

Date of experience: December 11, 2013
Ken E.
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Purchasing domains is simple, easy, and cheap at Namecheap.com. They offer some extra services after the purchase but it's nothing crazy and doesn't impede workflow. Compared to my host provider's prices, namecheap is the obvious choice. Also the name server change stuff happens practically instantly.

Date of experience: December 11, 2013
David S.
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Very easy to purchase and very happy with online support

Date of experience: December 11, 2013
Ciprian D.
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Thanks
December 11, 2013

Thanks

Date of experience: December 11, 2013
robert d.
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So far so good
December 11, 2013

So far so good.

Date of experience: December 11, 2013
Matthew L.
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Heard about you guys from lifehacker
December 11, 2013

Heard about you guys from lifehacker. Ive been out of the loop for a while and didn't know where to turn. Saw their "5 best domain registration" article and saw you guys ranked #1 by the reader's poll. Happy so far :)

Date of experience: December 11, 2013
Gwen U.
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Good work!
December 11, 2013

Good work!

Date of experience: December 11, 2013
aprioy V.
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Very good
December 11, 2013

Very good

Date of experience: December 11, 2013
Jon R.
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I've bought like ten domains from you, surely you can infer that I'm a happy customer

Date of experience: December 11, 2013
Florian G.
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Great
December 11, 2013

Great

Date of experience: December 11, 2013
Craig D.
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Very quick and easy.Easy checkout
December 11, 2013

Very quick and easy.Easy checkout

Date of experience: December 11, 2013
Talal A.
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Best Domain Provider period
December 11, 2013

Best Domain Provider period.

Date of experience: December 11, 2013
Markus S.
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I've always found purchasing domain names from Namecheap.com and configuring them using Namecheap.com's free dns servers to be quick and straightforward.

Date of experience: December 11, 2013
artisan M.
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So far, I'm a very happy customer
December 10, 2013

So far, I'm a very happy customer. namecheap.com seems to be a simple no-nonsense way to register a domain name. Thanks namecheap!

Date of experience: December 10, 2013
son Q.
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Wow
December 10, 2013

Wow

Date of experience: December 10, 2013
Steve L.
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I buy all my domains at Namecheap.com
December 10, 2013

I buy all my domains at Namecheap.com

Date of experience: December 10, 2013
alhesam R.
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Thanks
December 10, 2013

Thanks

Date of experience: December 10, 2013
Joseph B.
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I tried to renew a domain name registration during a database maintenance period. It failed, and I contacted Namecheap customer support. They apprised me of the situation, and I was able to successfully renew about an hour later. The fees for the failed renewal were refunded shortly afterward. I was very pleased with my experience.

Date of experience: December 10, 2013
Igor R.
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Great, as usual
December 10, 2013

Great, as usual.

Date of experience: December 10, 2013
Satisfied C.
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Quick and hassle-free
December 10, 2013

Quick and hassle-free.

Date of experience: December 10, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25