business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
MarcoS D.
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The billing address/invoice part is a bit messy...
December 12, 2013

The billing address/invoice part is a bit messy...
Let's see how it turns out...
Moving a working website to their servers caused some -apparently impossible- issues, but the tech support fixed most of them.
Nonetheless I had to work 4 days and 4 nights to restore the website to a working state.

Date of experience: December 12, 2013
Samantha L.
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Other than a few items I feel a bit distressed about not understanding, the process was great.

Date of experience: December 12, 2013
Steve M.
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All good
December 12, 2013

All good

Date of experience: December 12, 2013
William W.
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Good job, Keep Going!
December 12, 2013

Good job, Keep Going!

Date of experience: December 12, 2013
Abhishek A.
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Please offer more payment services, not everyone does has Paypal. Apart from that service was incredible and very affordable which makes this site very unique. I would definitely use this site for my future projects.

Date of experience: December 11, 2013
Shauna F.
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So far so good!
December 11, 2013

So far so good! Picked you guys over Godaddy because of your reviews.

Date of experience: December 11, 2013
Lena S.
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It's great to by Domain here!
December 11, 2013

It's great to by Domain here!

Date of experience: December 11, 2013
Andrew R.
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So far, so good
December 11, 2013

So far, so good

Date of experience: December 11, 2013
H K.
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Wish your prices were lower
December 11, 2013

Wish your prices were lower.

Date of experience: December 11, 2013
shakoon Z.
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You couled add more payment proxy for foreigners
December 11, 2013

You couled add more payment proxy for foreigners

Date of experience: December 11, 2013
Alen B.
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I freakin' love you guys!
December 11, 2013

I freakin' love you guys! Don't ever change =)

Date of experience: December 11, 2013
Conor S.
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Love this site!
December 11, 2013

Love this site! Thanks.

Date of experience: December 11, 2013
Kevin T.
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The only reason I put 3-5 for price was the fact that they ran their blk friday/cyber monday deals where domains were 99 cents and they intentionally only had 300 coupons whiched forced me to buy a domain at full price when I had waited 12+ hours to get a 99 cent domain. Other than getting my hopes up and crashing them it was a solid purchase

Date of experience: December 11, 2013
Jonathan M.
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I am looking forward to using this website in the future and hope that it will be able to help me and meet my expectations.

Date of experience: December 11, 2013
Mary A.
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This was extremely easy to do
December 11, 2013

This was extremely easy to do. The prices are very fair.

Date of experience: December 11, 2013
Joonas L.
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I ordered SSL certificate renewal as per reminder e-mail sent to my contact address 1 month prior to expiration. The link in e-mail pre-filled my shopping cart with the correct product, so the task to pay for renewal was very easy and straightforward.

Date of experience: December 11, 2013
Aleks D.
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Fast and clean
December 11, 2013

Fast and clean. Keep it up.

Date of experience: December 11, 2013
Rosu A.
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Verry cool,i love it
December 11, 2013

Verry cool,i love it

Date of experience: December 11, 2013
Antonio O.
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No fuss shopping!
December 11, 2013

No fuss shopping!

Date of experience: December 11, 2013
Judas B.
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I saw this site recommended by some developer friends and decided to give it a try. Signing up to buy a domain was painless and smooth and the DNS changes propagated very fast.

Date of experience: December 11, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25