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NamecheapReviews 8,207

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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Emilie S.
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January 30, 2014

Date of experience: January 30, 2014
David W.
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January 30, 2014

Date of experience: January 30, 2014
Sharon K.
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Hard time trying to get my transaction through but it was probably "Operator error", since I am new to all of this! The price is good and I got what I needed. All is good here!
Thank you!

Date of experience: January 30, 2014
Ben Y.
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Quick payment and set up, could be made easier to navigate around the control panel also better how to guides and information would be a plus other than that great service and excellent customer services

Date of experience: January 30, 2014
Anna G.
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Just started, but so far so good
January 30, 2014

Just started, but so far so good. Chat was helpful.

Date of experience: January 30, 2014
Mark U.
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Great!
January 30, 2014

Great! Very satisfied!

Date of experience: January 30, 2014
Kristian J.
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Long time GoDaddy user
January 30, 2014

Long time GoDaddy user. Switching over. Thanks for filling a huge void in price and customer service. I predict you will be very successful.

Date of experience: January 30, 2014
Kevin R.
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Great
January 30, 2014

Great

Date of experience: January 30, 2014
Zoe H.
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No response to live chat
January 30, 2014

No response to live chat.

Date of experience: January 30, 2014
Tiffany F.
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Everything was easy, to the point, and I didn't feel like you were shoving offers down my throat... THANK YOU!

Date of experience: January 30, 2014
Edward C.
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So far, so good!
January 30, 2014

So far, so good! Less than half the price of GoDaddy, and I prefer the user interface of your control panel.

Date of experience: January 30, 2014
Ken S.
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Always been a good experience
January 30, 2014

Always been a good experience

Date of experience: January 30, 2014
Venella P.
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January 30, 2014

Date of experience: January 30, 2014
Javier R.
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January 30, 2014

Date of experience: January 30, 2014
Richard C.
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January 30, 2014

Date of experience: January 30, 2014
Dario G.
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This shop is: Easy going, guys :)
January 30, 2014

This shop is: Easy going, guys :)

Date of experience: January 30, 2014
Ann F.
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January 30, 2014

Date of experience: January 30, 2014
Damian K.
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All superb
January 30, 2014

All superb

Date of experience: January 30, 2014
wim C.
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It's fine
January 30, 2014

It's fine. Except in Belgium are the prices lower and the servers closer for BE domains

Date of experience: January 30, 2014
Miguel P.
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Pretty quick and simple
January 30, 2014

Pretty quick and simple

Date of experience: January 30, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25