On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
BETTER AND FASTER THAN GODADDY!
Actually very painless. Alot less complicated than your competitors.
It seemed a bit long winded but your live chat was excellent.
Using bitcoin made that such an smoothless experience, great feature!
Quick and easy and inexpensive.
Quick, fast and easy :)
It is really scary giving credit card information to a site that does not work. Trying to renew a domain, the site kept changing my entries to save my credit card info and turn on auto renew. Contacting help, it took them three days to get back to me, and they said add funds using a credit card, then check out. I followed their directions and got into a loop of searching for domains. The links to "manage account" did not work. Finally, I went to an old email with a link to the domain renewal and was able to get the job done. 8 tries over 5 days. Scary. Later someone emailed me and said they had fixed the website problems. I have not tried to use the website since then.
I used the Namecheap.com for 3 years and the information and services that they provide it's a exellent.
Thanks
All perfect, thanks
Excellent service and prices. Thanks and hope to continue
With you my service.
The new site is terrible, unable to update settings. Constant errors last week when i tried to place an order
A very good company.
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.