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NamecheapReviews 8,207

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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Charlene H.
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Yurii (chat agent) was lovely
January 31, 2014

Yurii (chat agent) was lovely.

It was the first time ever that I didn't have to go explaining everything all over again after typing it into the asking for a "detailed" description of the problem before I get connected to an agent. She was on the ball and very friendly and charming.

Date of experience: January 31, 2014
jools O.
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Have support issue that's stopping me set up my site, still waiting to hear, over 1 day ago. Could be better...

Date of experience: January 31, 2014
Sal S.
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The website is very user friendly and their customer support was even better!

Date of experience: January 31, 2014
Jonh G.
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Awesome!
January 31, 2014

Awesome! But i want $2 domain :D

Date of experience: January 31, 2014
Jimmy K.
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...
January 31, 2014

Date of experience: January 31, 2014
Hazim Y.
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January 31, 2014

Date of experience: January 31, 2014
Muhammad E.
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Quick and straight forward design
January 31, 2014

Quick and straight forward design. Easy to use.

Date of experience: January 31, 2014
Ashraf T.
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...
January 31, 2014

Date of experience: January 31, 2014
Tyler K.
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...
January 31, 2014

Date of experience: January 31, 2014
EP L.
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Thank you :) Great site
January 31, 2014

Thank you :) Great site. Love all the follow up and chat feature.

My other experience with domain name purchasing included a complimentary free email account with one primary domain. That would be ROCKIN if you ever decide to include that.:)

Thanks for a great website though, you do a good job.

Date of experience: January 31, 2014
Terrence C.
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I was referred here by a close friend
January 31, 2014

I was referred here by a close friend. So far everything's going great, thanks!

I've successfully set up my website and I haven't experienced any issues so far. The overall pricing was very good, and it was much lower than other registrars I looked at. Of course, it would always be good for me if you lowered the price even more, but I understand;)

Thanks a lot so far!

Date of experience: January 31, 2014
Janice O.
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Clean and easy to navigate
January 31, 2014

Clean and easy to navigate

Date of experience: January 31, 2014
Steve T.
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Very good
January 31, 2014

Very good

Date of experience: January 31, 2014
David V.
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January 31, 2014

Date of experience: January 31, 2014
Travis T.
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January 31, 2014

Date of experience: January 31, 2014
Chris D.
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Everything was smooth except when I went to "Review your domain configuration" it kept telling me I needed a valid postal code when I tried to click "continue" when there was already a valid postal code. I had to use the browser back button to get off the screen, and then was able to submit the order.

Date of experience: January 31, 2014
Gurshobit S.
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I like NameCheap.com I am Thinking to Buy VPS too!

Date of experience: January 31, 2014
Jerry H.
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January 31, 2014

Date of experience: January 31, 2014
maja N.
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Everything is ok...
January 31, 2014

Everything is ok...

Date of experience: January 31, 2014
Jon I.
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Perfect so far!
January 31, 2014

Perfect so far! Namecheap always comes highly recommended, beats the pants off Go Daddy as far as I'm concerned! Cheers from the UK...:-)

Date of experience: January 31, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25