On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Yurii (chat agent) was lovely.
It was the first time ever that I didn't have to go explaining everything all over again after typing it into the asking for a "detailed" description of the problem before I get connected to an agent. She was on the ball and very friendly and charming.
Have support issue that's stopping me set up my site, still waiting to hear, over 1 day ago. Could be better...
The website is very user friendly and their customer support was even better!
Awesome! But i want $2 domain :D
Quick and straight forward design. Easy to use.
Thank you :) Great site. Love all the follow up and chat feature.
My other experience with domain name purchasing included a complimentary free email account with one primary domain. That would be ROCKIN if you ever decide to include that.:)
Thanks for a great website though, you do a good job.
I was referred here by a close friend. So far everything's going great, thanks!
I've successfully set up my website and I haven't experienced any issues so far. The overall pricing was very good, and it was much lower than other registrars I looked at. Of course, it would always be good for me if you lowered the price even more, but I understand;)
Thanks a lot so far!
Clean and easy to navigate
Very good
Everything was smooth except when I went to "Review your domain configuration" it kept telling me I needed a valid postal code when I tried to click "continue" when there was already a valid postal code. I had to use the browser back button to get off the screen, and then was able to submit the order.
I like NameCheap.com I am Thinking to Buy VPS too!
Everything is ok...
Perfect so far! Namecheap always comes highly recommended, beats the pants off Go Daddy as far as I'm concerned! Cheers from the UK...:-)
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members